Ring - Stick Up Cam Pro Plug In Indoor/Outdoor Security Camera with 3D Motion Detection, HDR Video and Color Night Vision, Blk - Black

Questions & Answers (9)

• Q: Is there a light that comes on at night when activated?. (1 answers)

  A: Hi James. Thank you for taking the time to reach out to us with your question. No, the Ring Stick Up Cam Pro does not have motion-activated lights. However, the Ring Spotlight Cams and Ring Floodlight Cams have motion-activated lights, as well as the ability to add light schedules. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

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• Q: Can you turn off light on camera?, i dont want the light to come on at all at night ,hidden (1 answers)

  A: Hi James. Thank you for taking the time to ask this question. No, the blue light indicates the device is recording. This indicator light cannot be disabled. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

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• Q: You mentioned that this Stick-up Cam Pro will work with battery (which I need to purchase separately). If I run it from battery, will a solar panel work, since the camera has a USB-C input but the solar panels have a round plug. (1 answers)

  A: Hi JWink. Thanks for asking. The Ring Stick Up Cam Pro comes in three different power variations: Stick Up Cam Pro Plug-In, Stick Up Cam Pro Solar, and Stick Up Cam Pro Battery. Each of them comes with their own power supply. All variations will work with a battery inserted. If you want to power your device using a solar panel and do not have an existing Ring Solar Panel you want to use, we recommend the Ring Stick Up Cam Pro Solar variation. The solar variation comes with the Ring 4W USB-C Solar Panel (2nd Gen) (packaged separately) and the Quick Release Battery Pack. In addition, the Super Solar Panel (5W) and the previous generation Solar Panel (2.4W) (sold separately) are also compatible with Stick Up Cam Pro with the purchase of a barrel plug to USB-C adapter. Visit our support center for a full list of compatible accessories for your device. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

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• Q: Will this work threw a window looking outside? (2 answers)

  A: Hi Dusty. Good question. Yes, however, you may need to disable night vision to avoid glare from the infrared light. The infrared light control is in your Ring app under Video Settings. If your camera is facing a window, you may get distorted images at night. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

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• Q: Is there an adapter so it can be mounted from the ceiling? (3 answers)

  A: Yes you can mount it from the ceiling - just did that last night! There is a mount point on the back of the camera that you use for ceiling mounts.

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• Q: How from camera can movement be and still be detected and alert me (1 answers)

  A: Hi Bill. Good question. The motion detection range on Ring devices is up to around 30 feet with the motion sensitivity slider at the maximum level. If you turn motion sensitivity down, this range will be lower. Visit our support center for additional details. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

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• Q: Does it work with pan tilt from ring? (1 answers)

  A: Hi J. Good question. No, the Ring Stick Up Cam Pro Plug-In device does not work with the Ring Pan Tilt Mount. Spotlight Cam Pro is an outdoor security camera that includes advanced video, audio, connectivity, and motion detection features. The product provides outdoor coverage for common blind spot areas in clear HDR. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

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• Q: Does this RING camera work on a solar panel? When I googled it said all ring cameras work on solar panels but in reading the description it appears it needs 110V AC? Thank you. (1 answers)

  A: Hi JWink. Thanks for asking. There are various power options for the Ring Stick Up Cam Pro. The Ring Stick Up Cam Pro Plug-in comes with an indoor/outdoor power adapter that uses standard power outlets for nonstop power. You can also use a Quick Release Battery Pack (sold separately) for backup power. Visit our support center for additional information on the battery and solar variations. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

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