ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port
User rating, 4.6 out of 5 stars with 774 reviews.
4.6(774 Reviews)- 58 Answered Questions
If received today, the last day to return this item would be Jun 12. Learn more ˃
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Description
Features
Multi-Gigabit Networking
Experience the fastest speeds available from your cable Internet plan. The S33 features a 2.5 Gigabit Ethernet port and a second 1-Gigabit Ethernet port enabling a multi-Gigabit networking experience for your home network.
DOCSIS 3.1 technology
The SURFboard S33 utilizes DOCSIS 3.1 technology - the latest technology offered by cable internet providers. It's backwards compatible to DOCSIS 3.0 with 32x8 DOCSIS 3.0 bonded channels.
Works with any Wi-Fi Router
Using one of the Ethernet ports on the S33, connect to any Wi-Fi Router to share the high-speed internet connection around your home.
Save on monthly rental fees
Experience value at its best. The SURFboard S33 cable modem can save you up to $180 per year in rental fees. Stop renting and own yours today!
Compatible with major U.S. Cable Internet Providers
Including Cox, Spectrum, Xfinity and many others.
Worry Less
Experience worry-free usage. The S33 is designed by ARRIS and perfected by decades of experience. The product warranty of two years ensures your investment in your home network is protected.
Q: QuestionI currently have an Arris SB8200 modem. Would this be considered an upgrade or is the SB8200 still better?
Asked by LSMorgan.
- A:Answer The only difference between the S33 and SB8200 is the presence of a 2.5Gbps ethernet port on the S33 modem (hence S33 is a future proof modem and would work with multi-gig speed tier subscription from your service provider)
Answered by ARRIS
Q: QuestionDoes this modem work with Xfinity provider? Can this replace my rental xfinity modem xFi Gateway 98GSGE01XB748638?
Asked by Anonymous.
- A:Answer Check compatible devices at https://www.xfinity.com/support/devices/. The S33 is listed as a supported device. It's modem only, so it doesn't replace the gateway that includes a wifi router.
Answered by billie2345
Q: QuestionDoes it have built in Wifi? If yes what 802.11 specifications does it support. And what’s the throughput?
Asked by Khan.
- A:Answer No, S33 does not have an inbuilt Wi-Fi router (it is a cable modem only), you would need a separate wifi system to avail the wireless functionality. S33 is capable of supporting a maximum throughput of 3.5 Gbps (one 2.5Gbps port + one 1 Gbps port). Note that in order to utilize the 2 ethernet ports simultaneously, you would need to have subscription to an additional IP address form your service provider
Answered by ARRIS
Q: QuestionThe S33 is not listed under Spectrum Supported Modems (https://www.spectrum.net/support/internet/compliant-modems-spectrum-network/). Do you happen to know if this will function on the Spectrum network?
Asked by Spectrum.
- A:Answer Yes it will I’ve had it on for a month now. I had panicked at the store and discovered it came out in a Spectrum approved devices list updated in Sept 2020. The modem is pretty new
Answered by PDA77
Q: QuestionDoes this modem update software automatically or it needs to update software manually.
Asked by Slduo.
- A:Answer Updates are automatic and cannot be done manually. The Cable Operators (MSOs) have complete control of what cable modem/gateway hardware they will allow installed and the firmware it uses, on their cable plant. This means anything directly connected to the cable plant (COAX) in your house. They do this to ensure that nothing happens to anyone upstream from your connections. Cable Operators follow the DOCSIS Specifications that control this methodology of firmware upgrades as well as providing security for the firmware upgrades. Cable Operators also run both the products and firmware through their own test cycles to approve any manufacturers’ modems, wireless gateways, and the associated firmware updates for deployment. This is not an ARRIS only implementation, but the required implementation of any cable device manufacturer. After an MSO has tested and approved a new version of firmware for a cable device, they will then “push” that new firmware out to the devices.
Answered by ARRIS SURFboard Team
Q: QuestionThere are no instructions, please provide on how to install
Asked by Instructions.
- A:Answer There are real instructions, past the enclosed quick-start guide, but you must download them. If you're on Comcast/Xfinity, they will need to be contacted for provisioning, and they must upload a bootloader file. If you use the 2.5 GB port on the back, and that port isn't working, it's because the person on the phone uploaded the wrong bootloader... they were trying,but really didn't have a clue. Hope this helps.
Answered by frolix8
Q: QuestionAnybody knows if this will work with Blue Stream? (small company in selected areas in Florida)
Asked by JV.
- A:Answer You will have to call them. I don’t see why not but just to make sure cause it’s well worth it
Answered by PapaChulo
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