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Customer Ratings & Reviews

Your price for this item is $199.99
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The previous price was $299.00

Customer reviews

Rating 4.3 out of 5 stars with 41 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 41 reviews
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is easy to set up, affordable and fast delivery.

    I would recommend this to a friend
  • Cons mentioned:
    Price increase

    Rated 5 out of 5 stars

    Easy to setup, works perfectly and it’s MINE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to return the two Xfinity TV boxes and router I’d been renting for years and had most certainly paid for a million times over. XFINITY’s last price increase included an increase on all that old equipment - that was persuasive enough for me. Wish I’d known about this option sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Range

    Rated 4 out of 5 stars

    Almost perfect! Still amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing modem router combo. Easy to setup, brings out the best in my internet service. Besides the speeds i think the most impressive part is the wifi range is far longer than any I've ever seen. I can get half way down the street and still have signal. My only slight complaint is the built-in in software is a little lacking doesn't give as much control as id like and isn't the best to navigate. Otherwise I would of gave it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    keeping up with my needs.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no loss of signal for the whole house for a few months and pretty easy to set up compared to my previous 7 year old ARRIS

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Poor app

    Rated 5 out of 5 stars

    Arris G34 Modem/Router Combination

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this modem/router combination. Setup was quick and easy. However, the mobile app was a little problematic. in terms of function, my new equipment works very well and I have not experienced any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product works well does everything I need it to do easy to set up and will save me $15 a month on my bill

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Speed

    Rated 5 out of 5 stars

    Pretty simple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and pretty simple setup. Great Modem. Great coverage. Also pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop renting and upgrade with better mbps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great with wifi and provides closer speeds to what i pay for compared to comcast moden was rented for 8 years at 16 bucks a month so its well worth it to own ypur own. Plus with total tech protection you have no worries. If your on the fence the set up is simple only a power cord and a coaxial cable and comcast will activate with about 15 minutes of your time. Thabk me later

    I would recommend this to a friend
  • Pros mentioned:
    Range
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Powerful but difficult to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to improve the range of my internet, however somewhat complicated when it comes to modifying settings such as changing the password. Also seems to have to be reset periodically because of lost internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Router combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great and was very easy to set up. They matched price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Arris surfboard cable modem & wifi 6 router combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well and was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. However, the box says it's Wi-Fi6, but on the computer screen it says it's Wi-Fi5. Not sure what that's all about. Still better than renting a modem/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris WiFi 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Highly recommend. Best choice. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Value for money. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Motor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting one of these worked better than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns out I didn’t need the product but customer service was fantastic..

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, No issues

    Rated 5 out of 5 stars

    ARRIS G34 DOCSIS Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What should have been an easy setup was complicated by Comcast not getting their end of the connection set properly. Once the tech that was dispatched got here, it was running a minute later. we only have 2 TVs, a tablet, and a pair of cell phones, but haven't had any problems. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great ARRIS modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my old ARRIS modem/router, and this one more than fit the bill. It's a great modem/router that easily handles my upgraded higher internet speed at home. WiFi works perfectly. It was very easy to set up, but had to call both ARRIS and Xfinity to get it registered and working with my internet. My newest work laptop doesn't even have a slot for a cable connection (have to use WiFi), but the router can handle up to 4 wire connections if you need that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A modem you can use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Arris G34 to replace my more expensive Motorola modem (junk). It is much faster, more reliable, and it restarts itself. Easy but very limited modem setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but sometimes my ISP loses connection to it, not sure if it's the device or my ISP dropping the ball on that.

    I would recommend this to a friend