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Epson - Workforce ES-400 Document Scanner - Black

Stay organized and on schedule with this Epson WorkForce document scanner. Compatible with DropBox, Google Drive and other cloud storage apps, this scanner lets you send documents directly to shared files. This Epson WorkForce document scanner scans up to 35 pages per minute and can handle everything from plastic ID cards to legal-sized documents.
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    What's Included

    • ABBYY FineReader Sprint, EPSON Scan, NewSoft Presto! BizCard, EPSON Document Capture
    • Epson Workforce ES-400 Document Scanner
    • SuperSpeed USB cable

    Ratings & Reviews

    Overall Customer Rating:
    98% of customers would recommend this product to a friend (262 out of 270)

    Energy Ratings


    Up to 600 x 600 dpi optical resolution (1200 x 1200 dpi interpolated resolution)

    To capture every word and image detail with clarity.

    8.5" x 240" maximum scan size

    Enables you to capture entire pages.

    Up to 35 ppm scan speeds

    For rapidly preserving a variety of files. Duplex scanning helps you get the job done quickly.

    Easily scan a variety of documents

    Including business card and plastic card.

    Contact image sensor (CMOS CIS)

    Provides high-quality visuals.

    3-color RGB LEDs

    Enable fast scanning with no warm-up time.

    50-sheet automatic document feeder

    Helps you quickly complete your scanning tasks.

    High-speed USB 3.0 interface

    Offers easy connectivity.

    ENERGY STAR certified

    Designed to use less energy and meets strict energy efficiency guidelines set by the Environmental Protection Agency and U.S. Department of Energy.

    Customer rating

    Rating 4.7 out of 5 stars with 270 reviews

    would recommend to a friend



    Most relevant reviews

    See all customer reviews
    • Rating: 5 out of 5 stars

      Fast and Accurate Business and Home Scanner

      • My Best Buy® Elite Plus MemberElite Plus Member

      Packaging: The Epson Workforce ES-400 Document Scanner in black came in a compact box tightly packed with all cables properly bagged and taped down so they did not move about in the product box. The actual scanner was packaged between two sturdy styrofoam ends and placed in a protective bag to avoid scratches. The scanner had no room for movement and traveled via FedEx very well. Once the scanner is removed from the protective bag every single moving part was properly taped down and protected so that movement from transit would not damage or break the product. Setup: Included in the box was a simple Start Here guide which identified all the proper parts that should have been included in the box as well as how to properly remove the protective tape. Step 2 simply involved going directly to the Epson support site to download the Driver and Software Utility to install and setup the scanner. The website easily detected the correct version of Windows (including 64 bit) I was using and provided the direct download link. Once downloaded the setup file was super quick and easy and walks you through setup which literally took less than 5 minutes. Once the setup was complete the Epson Software Updater checked the firmware version of the scanner and instructed that an update was available. The Epson Software Updater does look a little outdated as far as software goes these days but it quickly downloaded and installed the firmware update for the scanner in about 2 minutes. Once the software and firmware were installed and updated the scanner was ready to go. Operation: The Epson Workforce ES-400 Document Scanner has a really small footprint especially when closed up and not in use. Once installed I tested various documents and scan settings resulting in better than expected results. Not only was this thing fast but the quality of the scans were amazing and really provided the detail needed to archive documents. I love the ability to scan both sides of a document at once as this not only speeds up your scanning but makes the process so much easier as you do not have to constant flip paper and try to remember what side you already scanned such as use with a flatbed scanner (my previous scanner). Controls were simple to figure out and the included software made it easy to start scanning in the file formats you want right out of the box with no hassle whatsoever. Conclusion: If you're in the market for a stand alone scanner or scan many documents day to day, take a serious look at the Epson Workforce ES-400 Document Scanner as it is fast, accurate and easy to setup while taking up little space when in use and especially when not. This is a review for the Epson ES-400 Duplex Document Scanner that I received free of charge to do a beta test and review.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Amazing scanner


      The Epson WorkForce ES-400 Color Duplex Document Scanner is a full featured and very capable personal and business document scanner and works well for everything from receipts to reports to books and periodicals. The Epson Document Capture software that comes with the scanner is full featured and actually rather powerful. It has options that can solve almost any scanning problem. There is a bit of learning curve in both finding the right mix of options for your scanning problems and in understanding how the the various options interact with each other. Likewise the HELP available at each level does in fact exactly explain every feature and option. Likewise, the best setting for scanning text documents, especially books, is to use "page and content" skew correction. I obtained great results on books, even books with extensive full page images, using this setting. However, when a document has images a page will be aligned correctly as long as there is some text, even if it is only a caption. If the page has an image only then the software will sometimes zero in on angles in the image and twist the image way out of alignment. The best setting for a page with an image but no text is "paper skew" only. It would be helpful if Epson had anticipated this mix of page types and had built some IF/AND/THEN code into the software that would basically be "IF image and no text AND paper and content skew set THEN paper skew only" even if the software was set to "paper and content" skew correction. Another example is page size. The Auto Detect feature works very well. But it can from time to time choke and cause a page less than full size to be rendered on a full size background. I have found the best course with book scanning, for example, is to manually set the dimension of the job. This however requires going down a level, selecting format, selecting "user defined" and then creating a profile for that selection. Then save that profile, go back to the main dialog, etc. However, if you should opt to change from single to double sided scanning, or the reverse, in the middle of a job then the page size will revert to LETTER. You have to go back down and manually reselect the User Defined profile again. One other example is the image type settings for "Auto, Color, Gray and B&W". You might think that this is for the capture mode. But in reality it defines the output mode. The scanner captures in full spectrum in either case. This impacts the scanning of documents that have paper that is not exactly white, or books with yellowed pages for example. If you use the GRAY mode for these types of problem sources the results will have a muddy sort of "dirty" looking page tone. If you use B&W then every single little variation on the page will be rendered as black dots or smudges. The solution is to use the setting, once again, down a level, that allows for filtering input to not include various colors or to capture only black. Likewise, you could use GRAY mode for capture but boost the contrast of the captured image. Using any of those image correction options disables "text enhancement", a feature that contributes to text readability, so you may need to increase image resolution from 300 to 600 dpi when scanning docs with problematic paper color or yellowing. In any case the power is there in the Epson software to get a good result, but the location, relationship and interaction of the options isn't exactly obvious. The scanner comes with a TWAIN driver that allows the use of other document management software. Either way the scanner hardware is excellent and the results that I have obtained with a broad range of document types, including scanning art books with full color images, have likewise been excellent. The scanner handles most paper types without a problem, although the sort of thick, almost card stock like glossy paper used for many art books printed in China can sometimes cause it to jam and require some page by page attention. For most routine jobs with new or recent documents in good condition however the scanner just sails along and the default settings will produce great results. This is a review for the Epson-400 Duplex Document Scanner that I have received free of charge to do a beta test and review.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Compact, Fast and user friendly scanner


      This is a nice compact and a really fast scanner. I have used many scanners but this one is a piece of art loaded with technology. It is compact, takes space and best thing I like is the flaps close inside it. And according to my HR it is cute. It took me less than 5 minutes to open the box install and get my first 10 scans. The instructions are so well written, I was able to install it by just using the illustrations (did not read the entire instructions when installing, but did go through them later). It is really easy to setup and install. In fact this was the fastest I ever installed. It uses a USB3.0 cable and can operate on both USB3.0 and USB2.0. I tired installing the software on windows 8 pro, windows 10 and windows 7. It worked really fine and the software installation was also really simple. After the software was installed it did update the firmware which took additional 30 seconds (really fast; and this happened only once). This is small but a beast, it scanned documents really fast and the best part was it is a duplex scanner which mean you insert the page once and both sides are scanned. I scanned all the bill (crushed, crumpled receipts from food joints, gas station etc. that are really thin) at lightning fast speed without a paper jam!! And believe me this is the first time I was able to scan without a paper jam. I also scanned my passport, driver’s license and credit cards which was really easy to because of this scanner. The software is easy to use and understand. The application is not fancy which I love, it user friendly (not fancy) and has a few drop downs which are simple to understand and work with. I used the custom mode to have it work according to my wish. It worked pretty well, and the output was awesome. Since there was no paper jam, I deliberately jammed to test the pause button, which is another amazing feature of this scanner. This button is like the extra brain, so in a paper jam we need to start scanning from scratch, but this button take that pain away from us and now we just need to re-scan the paper which is stuck and can resume the scan from there. Conclusion: It is a nice compact scanner which take really less space and is really easy to use. User friendly interface, fast and awesome picture quality or in short ‘Cute’. This is a review for the Epson ES-400 Duplex Document Scanner that I received free of charge to do a beta test and review.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      A Fast & Great Quality Scanner

      • My Best Buy® MemberMember

      This is a review for the Epson ES-400 Duplex Document Scanner that I reviewed free of charge to do a beta test and review. The scanner was shipped in its retail packaging and arrived without any damage to the outside of the packaging. When I opened the package, the scanner was nicely secured in the box with two styrofoam molds on each side of it. I could tell that there was no way the scanner could get scratched or break after being secured in that way. Once I removed the scanner from the molds, I noticed that the scanner was inside of a plastic bag which further protected it from scratches. I took the scanner and the manuals out the plastic bag so I could start installing the scanner. The scanner came with manuals in different languages, so if you’re scared of buying electronics and having to install them and not being able to read the instructions, because the language in the manual isn’t your most fluent language, then these manuals will make it easier for you to install the scanner while reading a manual in a language you’re comfortable with. I started reading the manual and unpacking the scanner and removing the blue tape from various areas in and around the scanner. At first I was wondering why did they put so much tape on the scanner, it’s taking forever to remove it, but then I realized there weren’t any broken areas on the scanner, so all that tape had served its purpose. After I removed all the tape, I took the power adapter and its cord out of their plastic bags and connected them and then I took the usb cable out of its plastic bag and connected them to the scanner, which was easy to do. I connected the usb cable to my computer and the power adapter to my wall socket and followed the instructions in the manual on installing the software. The software installation was fast and easy and at the end of the installation, it will ask you to turn on the scanner and the installation of the scanner is complete. I read the manual again to see how to do my first scan and it was easy to follow and do. My first scan was super-fast. I started to have a flashback of those Neat scanner commercials and I thought I think this scanner is faster than that one. I did some more scans with more pages and I only ran into one problem with a scan, the paper I was trying to scan was a little too folded and it cause a paper jam and I was able to clear it and start back scanning again. The scanner scans black and white and grayscale documents really fast and it scans color documents a little slower but still faster than other scanners would scan a color document. I would highly recommend this scanner to anybody that wants to scan something and send it on to its final location in less than five minutes. From now on, this scanner will be my go to scanner before the scanner that’s built into my printer. The software that came with the scanner is easy to use, the scanner scans really fast, and the quality of the scans are amazing. This scanner will save you time, frustration, clutter, and leave you with beautiful scans that you will feel proud to send to anybody.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Be careful you don't buy another brand!

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      We were ripped off by the company that sold us our former scanner. They did not update our 2005 scanner driver when Windows 10 was installed on July 31, 2016 on our computer. We made the mistake of buying another scanner of the same brand. It did not interact well with Nuance, the company that provides Paperport. Before you buy a scanner, google the leading brands and model and find the trail of unhappy customers from other brands. Best Buy specifications for scanners did not answer important questions, but we learned from the Epson ES-400 buyers' huge articles on the Best Buy website, how great this Epson scanner is. You can google a manual online, but we learned through trial and error how to use this scanner. It is user friendly. If you want to edit, you have to right click Image Class first. We happen to have bought Paperport years ago and liked it, but it doesn't work with the scanner brand we had. After the scan with Epson, we open up Paperport and edit, but it seems different. We are either using both the Epson program and the Paperport program to edit, or we are using one of them to edit. We don't know how this scanner would work if we didn't open it in Paperport. Since the scanning steps are different (and easier) we may actually be editing with Epson's program. I don't know and I don't care. One tip: Right click "select article," use your mouse to surround an item, and you can delete that part of the document. We avoid multifunction printer/scanners/etc because when one part breaks, you need to buy another one. What are the odds that you are going to get the best printer, best scanner, best whatever in one multifunctional device. It's also a space saver on your desk, but if you have a small dog or cat, it doesn't have a flat surface for them to sit when you're not using it. It is not pet friendly like my b/w Samsung printer. Our pet likes to make copies by pushing the button, and he likes to turn on the phone messages and even tried to change our phone recording. If you need this, buy a flat top printer to go with this Epson ES-400.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Nice Scanner


      First of all – wow is this thing fast. Faster even that the scan function on the multi-function ones we have at work. And for a desktop scanner it’s still fairly compact, especially when the input and output trays are closed. Even better is that when it’s set for double sided scanning it doesn’t “double run” it through the scanner – once for each side of the document. There are scanning sensors on both sides of the feeder so it will scan both sides at once! It’s really nice for scanning a whole lot of documents all at once. In the Document Capture Pro software, I really like the quick destination buttons to send things directly to OneNote and Google Drive and a few others. Odd that it has one for Google Drive but not Dropbox, but I suppose that most people already have a Dropbox folder on their computer so they can just use the Folder icon to drop it there which syncs it up. Another feature I really like in the DCP software is the “Job Management” setup - you can set up multiple different specifics (file type, save location, file naming convention, resolution, etc) on how to process a scan based on what you’re scanning. For instance, if you want to save all your receipts from one store in a certain folder, you can set up a job so that, when you run it, will automatically save them to a specific folder with a customized file naming format. Some Cons: Downloaded software is fine, but they install some things in their start menu folder that make no sense – why do I need a “Buy more ink” link for a scanner? They also install a link to both “’Online support” and “ES-400 online support” - why both? And why a link for that here and not a link under the Help menu in the software? At least they don’t install an updater service that stays running in memory like a lot of other things do these days – OK for things like Java and Acrobat Reader, but a scanner/printer?. A heads up - the first time you open the output tray be careful when you try to pull the little grey “stop flipper” up when you extend the “catch arm”. The center gray part is what slides out from the scanner but the little “flipper” only flips up perpendicular to the tray – NOT leaning out away from the scanner like those things on printers typically do. The first time I tried quickly pulling it out I pulled that little popup flipper off by assuming it would work like the printer ones – luckily I didn’t break off either of the pins and easily snapped it back into place. This is a review for the Epson ES-400 Duplex Document Scanner that I received free of charge to do a beta test and review.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      If you need a scanner you might wanna get this


      This is a review for the Epson ES-400 Duplex Document Scanner that I received free of charge to do a beta test and review. The first thing you'll receive is the box.. obviously lol. its easy to unpack age and everything is neatly packaged inside with proper instructions on how to remove the scanner. i will not that the start up manual is located underneath the scanner at the bottom of the box so make sure you grab that. the scanner is surprisingly compact and i doubt in most situations it would be hard to store. its a nice shade of black and the cables and buttons are non-obtrusive. the tray to catch paper is neatly stored beneath the scanner as well but please do be gentle as you extend it because the gray stopper can detach. so the first thing you'll need is the software you'll have to download, the instructions on where to find it can be located in the the manual so MAKE SURE YOU KEEP IT( i didn't lose mine) its a fairly decent sized file to download as it comes with everything you'll need to start your scanning adventure. after that, if you have any issues getting things to work , all you need is a quick restart of your laptop or desktop computer and everything will be gravy. In my personal experience,setup for me was around 5-10 minutes ( had to restart to get it to work, took me a while to figure that out) but the first test with it cleared with no issue. and it does have double sided scanning. its pretty good, and i suspect it has multi-loading but i haven't tested this yet. my conclusion? Its a pretty good scanner if you want to save space while being efficient.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Fast, sooo Fast


      I’m a mac person and I personally hate it when there are functions on products that do that work well or are super hard to set up on my mac. I have a small office and I also am have been working on scanning family pictures to digital slowly for the past few years. The highlight for me with the ES-400 scanner is the fact that I can stack 40-50 photos and the scanner will auto-feed and scan them in at a much higher quality that I should ever need. Pro’s: - Unfolds easily so that dust and debris don’t fall in while not in use. (It’s literally lift the top and slide out the bottom and scan) - Duplex in full color, and will save to a pdf in the correct order. - It’s fast, soooo fast, I put a piece of paper in and hit scan, and it almost feels like the paper is just dropping through - I placed 5 pages front and back and I counted one-one hundred …… and it took 6 seconds to have a pdf with all 5 pages front and back. - It comes with software to convert into searchable pdf’s - Worked just fine on my mac - Very Clear, I zoomed in on the pages I scanned and they were flawless. - I was able to place 15 Photos and scan them in beautifully (The paper base adjusts easily to fit nearly everything. Con’s: - Not Wireless - My biggest complaint is the wording “scan to online storage accounts — intuitively scan to Dropbox, SharePoint, Google ……. - Yes, it’s easy to setup to scan directly to share boxes. However the attached computer needs to be on. I thought that meant I could set it up and it would upload documents automatically. But I need to boot up the computer if I want to do that. (Not an issue in an office or where you always have the computer on) - I’ve always been a fan of the sleek and stylish, this Scanner is boxy. It’s not bad and once in the office blends right in, but my initial impression was “that looks awfully boxy, This is why I gave it 4 stars) - I had to download and install the mac drivers before plugging it in (easy to find but it still took me another 3 minutes to install) Overall I’m really impressed with the simple yet robust capability, the quality of image, and the speed at which it scans on both sides. I also really appreciate the auto-feed with the ability output in the document/photo type of your choice. This is a review for the Epson ES-400 Duplex Document Scanner that I received free of charge to do a beta test and review.

      I would recommend this to a friend

    Product images, including color, may differ from actual product appearance.