Questions & Answers
- Model:
- C11CJ20201
- |
- SKU:
- 6459641
Q: QuestionWill this printer print 13x19?
Asked by TH.
- A:Answer No. Only regular size 11x8,5 and smaller. ET-8550 - maybe.
Answered by Chrommate
Q: QuestionCan this printer be used as a sublimation printer (used with sublimation paper)?
Asked by Ashley.
- A:Answer Hi Ashley. Unfortunately not, the Epson ET-8500 was not designed for dye-sublimation printing. Sublimation paper is also not compatible with the machine. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionThe specs state that the height is only 6.4 inches? Is this correct?
Asked by Razor.
- A:Answer With the rear paper feeder closed, and the scanner/ copy cover down, yes that is correct.
Answered by MrAN
Q: QuestionIs the 8500 compatible with windows 7
Asked by Radar.
- A:Answer Hello Radar. Yes, the ET-8500 is compatible with Microsoft Windows 7. To download the latest print driver software, please visit our official Epson Support page. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionDOES INK COME WITH THE PRINTER
Asked by Anonymous.
- A:Answer Yes. 6 bottles (one of each color).
Answered by MrAN
Q: QuestionIs this a inkjet printer?
Asked by BadMistake.
- A:Answer yes this is an inkjet printer. It does not use ink cartridges but uses ink bottles to refill the ink tanks,
Answered by dtanderson
Q: QuestionWill BestBuy carry the upgraded model of this printer? (Epson - EcoTank Photo ET-8550)
Asked by Niiou.
- A:Answer ET-8550 is just a bigger version of ET-8500 that can also print in A3 sizes. It’s just sold out.
Answered by MrAN
Q: QuestionIs this only meant for photos? What’s the maximum paper size? Same as the et 15000? 13 x 47”?
Asked by Ben.
- A:Answer Helo Ben. The ET-8500 can print different documents and photos. The maximum paper size supported is User-defined up to 8.5" x 78.7". For more information, please visit the official Epson Support page. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionThis epson 8500 does have a 1 year warranty included correct??
Asked by Jill.
- A:Answer Hello Jill. Yes, the ET-8500 includes a 1-year limited warranty. For warranty coverage details, please visit our official Epson Support page. Regards, Kevin - The Epson Team.
Answered by Epson
Q: QuestionWhat operating systems is this printer compatible with ??
Asked by Anonymous.
- A:Answer Hello. The ET-8500 is compatible with macOS 10.6 - 27 and Windows 7 - 11. You can find the latest driver on our official Epson Support page. Regards, Kevin - The Epson Team.
Answered by Epson
Q: QuestionWhat is the smallest you can print withe epson 8500
Asked by Donna.
This question was asked about the related product: Epson - EcoTank Photo ET-8500 Wireless Color All-in-One Supertank Printer - White
- A:Answer Hello Donna. The ET-8500 can print on paper sizes ranging from 2.2" x 3.4" to 8.5" x 78.7". Regards, Kevin - The Epson Team.
Answered by Epson
Q: QuestionCan I feed Heavy Watercolor paper through this printer one sheet at a time?
Asked by JulieB.
This question was asked about the related product: Epson - EcoTank Photo ET-8500 Wireless Color All-in-One Supertank Printer - White
- A:Answer Hello. The ET-8500 is generally used with plain paper and a variety of Epson photo papers. It works with cardstock and other thick papers. However, print functionality using watercolor paper can vary and is not guaranteed. For more information on supported paper types, please visit our official Epson Support page. Regards, Kevin - The Epson Team.
Answered by Epson
Q: QuestionWhere is the maintenance box located, is it easy to change?
Asked by Char.
- A:Answer Hello Char. Yes, it is very easy to change. When you open up the top cover, the maintenance box is located towards the front middle part of the printer. The correct product number for the box is C9345. Regards, Kevin - The Epson Team.
Answered by Epson
Q: QuestionIs this printer laser printing or inkjet.
Asked by Jay.
- A:Answer Hello Jay. The ET-8500 uses inkjet printer technology. Regards, Kevin - The Epson Team.
Answered by Epson
Q: Questionwhere do load the paper for volumn printer? Can you use regular cpoy paper for basic printing?
Asked by sw.
- A:Answer Hello sw. The ET-8500 will work with regular paper. It has two cassettes and a rear feed for loading paper. The upper cassette can load photo paper in these sizes: 4 × 6 inches, 5 × 7 inches, and A6 (4.1 × 5.8 inches). For the lower cassette, you can load envelopes and paper up to 8.5 × 11 inches in size. For larger paper sizes, we recommend using the rear paper feeder or the rear paper feed slot. Regards, Kevin - The Epson Team.
Answered by Epson
Q: QuestionDoes this model come with two trays, one for documents and one for photos?
Asked by Suepy.
This question was asked about the related product: Epson - EcoTank Photo ET-8500 Wireless Color All-in-One Supertank Printer - White
- A:Answer Hello Suepy. The ET-8500 has two cassettes and a rear feed for loading paper. The upper cassette can load photo paper in these sizes: 4 × 6 inches, 5 × 7 inches, and A6 (4.1 × 5.8 inches). For the lower cassette, you can load envelopes and paper up to 8.5 × 11 inches in size. For larger paper sizes, we recommend using the rear paper feeder or the rear paper feed slot. Regards, Kevin - The Epson Team.
Answered by Epson
Q: QuestionWhat is the maximum weight paper the Epson Ecotank Printer 8500 can handle? For example, card stock up to 110 LBs.
Asked by saras.
- A:Answer Hello saras. The heaviest paper we've tested with this machine is Epson Ultra Premium Photo Paper Glossy, which weighs 79 lb. You may try using other papers within this weight range; however, results may vary depending on the brand and whether the paper is heavier. Regards, Kevin - The Epson Team
Answered by Epson
Q: QuestionWill the Epson ET-8500 print on Avery #3265 Greeting Cards? They are matte white cardstock with a weight of 80 lb / 216 gsm.
Asked by SteveS.
- A:Answer Hello SteveS. The ET-8500 can print on cardstock, but feeding reliability can vary when using third-party paper based on the brand, texture, thickness, and weight. We recommend testing a sample first to make sure it works well, since Epson doesn’t guarantee compatibility with all paper types. Regards, Kevin - The Epson Team.
Answered by Epson
Q: QuestionWhen will the printer be back in stock
Asked by Tom1.
This question was asked about the related product: Epson - EcoTank Photo ET-8500 Wireless Color All-in-One Supertank Printer - White
- A:Answer It is currently in stock as of yesterday and on sale for$499.99.
Answered by SteveS
Q: QuestionCan the epson 8500 print directly on dvd's? the 8550 can print on dvd's hopefully the 8500 can also do the same.
Asked by judy.
This question was asked about the related product: Epson - EcoTank Photo ET-8500 Wireless Color All-in-One Supertank Printer - White
- A:Answer Hello judy. Yes, the ET-8500 includes an accessory tray to print directly onto discs. Regards, Kevin - The Epson Team.
Answered by Epson



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