Shark - EZ Robot Vacuum RV912S with Self-Empty Base, Bagless, Wi-Fi - Dark Grey

It’s great as a little helper, but I have 3 German Shepherds and it struggles with the hair quite often. It gets wrapped around the roller so quick I have to take it apart and clean it almost daily. Other than that the floors have never been cleaner! I kinda wish the dust bin on the base was as big as my last one, but you get what ya pay for I suppose.

The Bad: Sometimes it will erase the map of your home for no reason. Gets lost sometimes. The Good: self empty lasts fairly long time. Especially considering I have a dog and cat. Quite for the most part. I usually use the boost/ max suction mode. In all I like it very much. Unfortunately I can't run it on a schedule because of the pets. It will not avoid a doggie accident if you know what I mean. That's not a mess you want to clean. Not a vacuum replacement. But it helps in-between vacuums.

Open box-Excellent condition, not so much. The robot had numerous scratches on it and parts were missing. Specifically, the tape that goes on the floor that prevents the robot from going somewhere it shouldn't be, like down the stairs. Initially ran the robot to see how it went and it seemed to work just fine. The pattern was back and forth across the floor which is different than the older models which ran all over randomly in no particular pattern. Set it up on a schedule to run during the day while I'm not at home and came home to find it stuck on a floor register not moving. Moved it to the floor away from the grate and pushed the dock button and it wouldn't dock, it just kept going all over the floor. Pushed the dock button a few more times with no success until I picked the robot up and moved it over to the dock and then pushed the dock button three more times before it finally decided to dock. Somethings wrong with it and that's probably why it was open box. I suspect it did something like this when someone else bought it and they returned it when it acted funny. Aside from that, it was easy to set it up and connect to WiFi. Also, the app for it is pretty simple to use. I'll give it a few more days and probably return it. The discount offered to buy open box was not worth it. No more open box for me.

Still trying to figure out how the mapping works, but otherwise a good product.

Great buy so happy I bought it .. I have a inside pet and I no longer have to use worry about hairs every where, it picks up everything..

Nice helper if it’s brushes get caught it’s a simple tug to remove the object- the kids love it and the app is the only problem for me.

Received my box via UPS today. The big box it was packed in was actually open on the top and bottom. Tape barely hanging on. The box itself was a little crushed but nothing unusual. I took out the vacuum, plugged it in to charge. I noticed the side brushes were already attached and not “in a red bag” loke the instructions said. I also noticed the “switch power to on before charging was stuck to the Shark customer service paper. Then i noticed the base and vac were already in the “on” position. I got it situated to charge. A few hours later (now) i sat down with the instructions. Now i notice i did not receive the “boundary strips”. I start ro have the feeling I received a used/returned item. So i open the big dust bin and I FIND DIRT HAIR AND DUST!! There was also a LOT of dust in the filter area! I AM LIVID! I cant get anyone on the phone so tomorrow ill be taking it back to the store. Inwill not uae the online return label option because I refuse to pay the $45 fee! I will ipdate this with whatever happens at the store

Absolutely love this! It has saved me so much time and has made a HUGE difference in my life. I now own 2 Sharks!