Customer Ratings & Reviews
- Model:
- PGD628FVB
- SKU:
- 6333875
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Secure Plus Smart Lock for its user-friendly app and convenient fingerprint sensor. The app is praised for its simplicity, making it easy for users to control the lock. The fingerprint sensor is also seen as a positive feature, allowing for quick and easy unlocking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Convenience, Fingerprint sensor
Very easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lock was easy to install, seems very good quality Fingerprint works well but you hands have to be clean and dry and you have to be right on with placement It is very convenient to use your print
I would recommend this to a friend - Pros mentioned:Easy to use, Fingerprint sensor, Solid buildCons mentioned:No auto unlock
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase this lock after having tried a cheaper brand keyless lock from another supplier first. After 2 of those locks failed within the first month, we decided to give the lockly a try. This seems to be a more solid and heavier built lock. The app for installation made the lock very easy to install. The lockly app also makes programming a breeze. The fingerprint sensor is awesome as well as the numbers on the face. We had a couple nights that the temperature got to -20 degrees, and the lock still functioned normally. The only complaint I have so far is that it is not possible to leave it unlocked. That makes it kind of a pain if you have company stopping by, or if you are home and going in and out you always have to unlock it to get in. Overall it has been a great lock so far.
I would recommend this to a friend - Pros mentioned:App functionality, Easy to use
Nice lock with features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lock was relatively easy to install. Just took a little time. Was pleasantly surprised with the app and functionality. The only issue was in selecting the right lock for the app, but that was quickly fixed. The only issue is that one can not unlock the handset from the inside without the app. Need to unlock with the app or using the code or fingerprint.
I would recommend this to a friend - Pros mentioned:Fingerprint sensor
Perfect esp with Geek Squad Installed!
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lock was very easy to setup with the app. The fingerprint reader and setting a code have been a breeze. Have been able to give a temp code to allow others into the home when I'm not there. Look and feel of the lock is very nice. Very happy with the purchase, works flawlessly.
I would recommend this to a friend - Pros mentioned:Easy to use, Fingerprint sensor
Expensive but worth every penny
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is most easy to use and keeps track of opening and closing of the door. Finger print and code helps for faster unlock.
I would recommend this to a friend - Pros mentioned:Easy to use, Fingerprint sensor
Great lock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fingerprint reader and the ability to track who used the lock. App is super easy to use
I would recommend this to a friend - Cons mentioned:Hub requirement
Sanchez
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works well. I need the hub to use it from a different city or country.
I would recommend this to a friend - Pros mentioned:Easy to use
Let me in!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more locking myself out of the house! I also can set fingerprints for my family, or let them in through the app. I installed the lock myself and it was super easy.
I would recommend this to a friend - Pros mentioned:Fingerprint sensor
Excellent design and reliable!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how you can utilize many options to unlock the door - easist is just to use the biometric reader!
I would recommend this to a friend Good smart lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good smart lock, works perfectly and love to use it.
I would recommend this to a friend- Pros mentioned:Easy to use
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ready to installed and good quality easy to use just download the app
I would recommend this to a friend - Pros mentioned:Easy to use
Lock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lock works great. Easy install even for a novice like me. Programming is simple. No camera but I already have some.
I would recommend this to a friend - Pros mentioned:Easy to use
Blue eye
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it is the easy way to get in and out
I would recommend this to a friend Lockly Smart door lock secure plus
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adult family members where getting into my room without my permission whenever i left my house this helped me stop them from doing so 10 10 would buy again.
I would recommend this to a friendLockly for the win
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this locks for the biometric. We have been enjoying the privacy and keeping the kids out. We are thinking of getting the hub
I would recommend this to a friendBrand response from Customer Care
Posted .Hello Anina! Thank you so much for the review! We are thrilled that you love our smart lock as much as we do! Thank you for choosing Lockly and please let us know if there is anything that you ever need from us. We're here and happy to help!
Gerat Lock!!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice locking system smooth touch pad which locks and unlocks with ease. Great lock
I would recommend this to a friendGreat lock for test feet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the lock because of yet feet movers. I also enjoyed the lock be use if fits braid tide to get j code. His flags fade through the huge..
I would recommend this to a friendBroke within minutes of installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this device to my door and even drilled new holes for it. Everything fit the door nicely but after the door was shut the internal mechanism jammed and could not get the door open. After about 30 min of trying to get it open, opened it back up and found the metal piece inside had jammed up into my door and was bent. Returned it immediately DO NOT BUY!
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi Scott,
I'm really sorry to hear about the issues you experienced with the device. Thank you for sharing your feedback, and I completely understand your frustration. It sounds like there may have been an issue with the installation or possibly a defect with the mechanism. We strive to ensure our products perform as expected, and we sincerely apologize for the inconvenience. Also note, our customer support team is always here to help with troubleshooting or offer a resolution. Your experience is important to us, and we would love to make it right!
[email protected]
669-500-8835
Should we buy another one?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just want we wanted. Working great too. Needed some help with installation.
I would recommend this to a friendGreat for indoor use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like an awesome lock, but unfortunately was not intended for use on a door with a deadbolt. Would be great for a home office, etc.
I would recommend this to a friend
