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Customer reviews

Rating 4.7 out of 5 stars with 64 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 64 reviews
  • Rated 5 out of 5 stars

    Awesome MS Surface Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, far better than my Lenovo. The design, feel and operatikn is superior to anything i have ever had. Go get yourself one you will not be disappointed!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not too small, not too big.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was needed for classes and other life needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer a lot i live it a lot thanks for

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Ram

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful little laptop. Have had no issues with it so far. The RAM is holding up, there is 0 fan noise, and the battery has been great. My only issue is that the matte black shows EVERY fingerprint, so make sure to get a microfiber cloth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Macbook Air of Windows world - Great work MS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Rating: Excellent I’m really impressed with this Surface Laptop! The build quality is top-notch, feeling solid and premium. The Snapdragon X Plus 2024 processor delivers more than enough performance for my daily tasks—multitasking, browsing, and even some light editing run smoothly. The battery life is fantastic, lasting all day without needing a charge. The camera is great for video calls, and connectivity is solid with no issues. It doesn’t get hot during use, which is a big plus. The sound is surprisingly good, and the trackpad is responsive and accurate. Overall, I’d rate it 9.5/10 for its excellent balance of power and portability!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Ram

    Rated 5 out of 5 stars

    Last Minute Deal for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an incredible deal on a Daily Deal - Last Minute Deal before Christmas, Laptop is perfect, small light and incredible battery like with plenty of RAM and SSD storage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Excellent premium build Microsoft Surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an incredible deal in Best Buy -came up $799. I love this Laptop. Yes, the Microsoft Surface Laptop Copilot+ PC 13.8-inch (7th Ed) with Snapdragon X Plus, 32GB RAM, 1TB Storage was to me a worthy purchase, praised for its excellent battery life, fast performance (especially for AI/Copilot tasks), premium build, great keyboard/trackpad, and efficient thermal management with the price. Only the bad thing some of my old software I was unable to use with this machine. It’s okay! No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surface perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional product with features that are beyond your imagination. Perfect size and power to carry out work assignments as well as personal business. This laptop is always travel-ready.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    As good as it gets for MS Windows productivity.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep this simple. The best performance, battery life and overall quality you can find in a modern laptop computer is the Apple Macbook Air. That said, if you are looking for the closest thing you can get in a Windows system, you'll want the Microsoft Surface laptop. There just isn't anything that compares in the general productivity category. The build quality rivals the Macbook. Performance and battery life are excellent. It's a rock solid, highly reliable system at a very competitive price. If I could have only one Windows based laptop, the Microsoft Surface would be my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Microsoft Surface Pro - great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computet is fast, reliable, and holds battery for a while. Sleep design too. Only downside is that it does not open 180 or 360 degrees.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars (but only for the Surface)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a surface that I bought in 2017 and the experience with this recent purchase is seamless between the two, only the newer version is way faster and has way more memory. Copilot is also an excellent tool that came with the computer for free; I’m using it everyday. The price was also really right, as I saved $600. The only thing I would say that was frustrating about purchasing the surface at Best Buy is the expiring certificates. I had bought two large screen tvs and two sound bar systems, and was convinced to open a Best Buy credit card to get $300 off a future purchase; but the thing is they never explained that they would come in my email (spam mail once I found them), and that they would EXPIRE! I called customer service multiple times, went into the store and asked for a manager, and they could not restore them. I only opened the card to get what I thought were points attached to my card for future purchases. I told the manager that I felt like I was in an abusive relationship with Best Buy because they have the best deals, but they nefariously manipulate you. He laughed, but I was serious. I can’t recommend Best Buy, but I will highly recommend the surface. I can also recommend a tip: If you will be getting certificates, right after you pay off your purchase start looking in your spam. When you see them, either convert them to points right away online, or call customer service if you need help doing it. You will thank yourself!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best laptop yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I have been looking for very fast computer with so much storage and the touchscreen is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fast, and the battery can last about 10 hours!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Bro isnt lying about the Porsche

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing. I actually bought 3 laptops to see which i liked best, a Lenovo Yoga, an HP Omnibook x flip, and this. I returned the other 2 within a week. Speed, keyboard, touchpad, screen, brightness, it has it all. ARM makes for great battery as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Laptop Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far it does what it's supposed to do.Has touched screen a lot of memory, and the battery is pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Your next laptop should be this.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine because the lat one last 5 years without a hitch. I feel like I’m drive a Porsche! Such an amazing machine! Sleek, incredible power under the hood, and so easy to set up and work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Switched from MacBook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Microsoft Surface Laptop 13.8 touchscreen. Coming from a Mac as my personal laptop choice, I wanted something small, well built, and capable of all day battery life for personal tasks I prefer not to do on my work machine. I chose Windows for stronger Office productivity and a few niche applications I rely on. I also appreciate the clean experience without the bloatware common on many Windows devices. It feels premium, has a MacBook like aesthetic, and should easily last three to four years. Great device, great value, and I am completely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great productivity laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for just browsing the web, managing files, and getting work done. Even handles photo and video editing fairly well. Battery life is great and excellent build quality with no pre installed bloatware. Got it at a deal during BF, but still deciding if I *NEED* this - I have too many gadgets lol

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it (so far)!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, good! I haven't had it very long but I appreciate the compact size and the speed of processing information. Looking forward to using it more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Product in the price range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice effort of Microsoft to sell a laptop in the range of Macbooks. Although, I will say, its performance is lot better than a personal PC of comparable configurations but still a lot behind of Macbooks. Build quality and thermal management is good.

    I would recommend this to a friend
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