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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1536 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the Arc5 Wet/Dry Electric Shaver's superior shaving quality, ease of use, and long battery life. Many appreciate its quiet operation and the convenience of the wet/dry functionality. The included trimmer also receives positive feedback. While some find the size to be a bit large, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,539 reviews
  • Pros mentioned:
    Battery life, Shaving quality

    Rated 4 out of 5 stars

    Delivers a really close shave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product because of how good the shave is and the battery life of the shaver. The only downside to it is since it's such a close shave it irritates the skin a little more than i'd like. Worth it, but worth noting if you have really sensitive skin.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Battery life, Shaving quality

    Rated 4 out of 5 stars

    Good so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a while to adjust from a rotary shaver, but I wanted to try something different. The large head takes some getting used to and extra effort to shave under the jaw line. Pulling the skin to expose the whiskers is required. Battery life and quick recharging are a plus. It's a very good shaver and may be great with practice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      To be able to get support for your Vent Fan, please reach out to the Panasonic Customer Service for Vent Fans during 9AM - 6PM (EST) Monday through Friday via Phone: (866) 292-7299, or via Fax: (888) 553-0723. You can also Email them at: [email protected] . Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    been using a razor until this Panasonic Arc 5.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never felt the need to use an Electric shaver as I have never gotten razor bumps or skin irritations ever while shaving my head bald or my face and neck. I decided on buying one of these after reading reviews and just wanting to switch things up after 2 decades of shaving my head in the shower. I do not regret it for one moment. I got it on sale for $130.00 and at that price point I can justify purchasing this machine. Works great in getting to hard reach creases on the back of my head that are hard to shave with a razor. After a few uses your skin gets use to the shave and becomes easier after 3-4 uses. Machine made in Japan which for me is a plus to see. Japanese are perfectionist. Love this product and would recommend to anyone looking for a electric wet dry shaver.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the praise. Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    FANTASTIC ELECTRIC SHAVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic - Arc5 Wet/Dry Electric Shaver- I have used this Panasonic Arc5 for the past 6 weeks in order to leave a useful review. "Phenomenal" if I had to sum it up in one word. I would not change anything about this shaver. I have a light to medium beard, and I can actually obtain a razor close shave within 3 minutes. If I'm in a hurry, 90 seconds gives a terrific shave, however, I really enjoy utilizing the Shaver for the full 3 minutes. I have shaved with a (upper-end) Braun previously, a Norelco rotary for several years and for the past two years, I've used a disposable razor. The Arc5 is such an enjoyable product to use! Glad that I made this purchase, and I highly recommend the Panasonic Arc 5.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Battery life, Charging speed, Shaving quality

    Rated 5 out of 5 stars

    Best razor for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the previously model Panasonic razor with 2 blades for several years which I must say has always done a good job, This Arc5 with 5 blades is unbelievable, I get a shave that is 100 % equal to a blade. There are many features about this wet dry razor to much to list. The razor holds a excellent charge and the re-charge is fast. The best $149.99 electric razor one can buy, to anyone on the fence I would highly recommend this razor. PS catch it on sale for $99.00

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Pros mentioned:
    Noise level, Shaving quality

    Rated 5 out of 5 stars

    Finally a close shaving, comfortable shaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used an electric foil shaver for 40 years. My favorite ones were the Remington MS2 and MS3 series shavers. If you can find them new they cost $200-$300 dollars which is insane. So for a fraction of that cost, I tried this shaver. I considered the more expensive model with the cleaning and charging stand but opted for this one. I did not want to take up space on the counter with the charging/cleaning stand and I did not want to have to clean out the cleaner either. This one is easy to clean. One note is it did not come with a cleaning brush but I already have those. It does come with a travel case which is nice. The on/off/mode switch can be locked in the off position so this won't get turned on when packed in a suitcase. The feel of this razor is solid and smooth. The motor hums along not noisy and it does not vibrate my hand. I like the display which indicates several things, the mode, the running time, the charging status, and when it is time to clean it, The head can either be locked in place or left to flex, I tried both and they work equally well with the flex mode being a lot smoother. I tried both the hair length sensing mode and normal mode and both gave me a very close shave. No pinching and pulling on a 2-day old beard, just a smooth close shave. This shaver is a winner in all categories, performance, style and operation.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Ease of use, Shaving quality

    Rated 5 out of 5 stars

    VERY GOOD QUALITY RAZOR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD QUALITY RAZOR. EASY TO USE AND CLEAN. DOES NOT IRRITATE MY SKIN AND GIVES A CLOSE SHAVE FOR AN ELECTRIC RAZOR

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    Excellent shaver at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, after doing research, I have always ended up with the Panasonic linear Shavers. Initially, I chose them for their features. And I have found that they have consistently turned out to be high quality, as is this shaver. This time, after researching shavers, including the comparable Braun models, I again chose the Panasonic shaver. For me I know what I am getting and will be satisfied. I know it has the features that i want, I know Panasonic's quality is not an issue, and I can usually find it at a good (reduced) price, such as this purchase, during the Christmas Holiday. In fact, it was such a great buy, I felt obliged to provide a positive review of this shaver and for Best Buy. I received this shaver at a greatly reduced price on Best Buy with free two day shipping during Christmas 2017. You can't get much better than that. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Shaving quality

    Rated 4 out of 5 stars

    Great Shaver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Quiet, close shave, easy in the hand, etc. No complaints at all on performance and actually was pleasantly impressed with how it works compared to my old panasonic Arc3

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Battery life, Ease of use, Shaving quality

    Rated 5 out of 5 stars

    As good as a blade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to purchase an electric razor because I haven't had much luck with them in the past. I saw this one on sale and decided to take a chance. I have to say, I am very happy with it's performance. It shaves just as close as a blade. I'm a bald guy and use it on my head too, and it works great. It is easy to clean with a little soapy water, and it charges quickly. I use it every day and have not have any issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Pros mentioned:
    Battery life, Ease of use, Shaving quality

    Rated 5 out of 5 stars

    Pretty good shave with very good battery life.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of electric shavers over the years and this has been by far the best one. My skin doesn't get irritated with a dry shave as with other brands and the shave it self is pretty close. Battery live has been very good and I go long periods without having to charge it. Cleaning is easy and all that needs to be done is to run it under some water with a drop of liquid soap. Also quite a bit cheaper compared to other shavers and great value for the money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 4 out of 5 stars

    Great Electric Shaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Electric Shaver! This is my "First" electric shaver I've ever bought as I've been using safety razors all my life. I was skeptical at first because of all the reviews that it doesn't cut as close as a real razor but what better way to disprove that than to actually try one. Off course, I did all my research first to see what brand is the best and this one was the winner! This shaver cuts just as close as my 5-blade safety razor. I bought this mainly for dry shaving and it worked great. No more messy shaving creams for me! If you doubt this shaver (or any shaver), try it first. Would I recommend this? Yes. Pros: Cuts close Cuts fast Works best (for me) when dry shaving Cons: A bit difficult to shave mustache area because width of shaver head.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Battery life, Shaving quality

    Rated 5 out of 5 stars

    Awesome Shaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a few different shavers in my life and the Panasonic Arc5 is by far the best one yet. I really like the way it shaves closely and without much effort. It also holds a charge for a very long time. The more I use it, the more I like it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    Switched to electric, never going back to razors.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used razor for shaving in the past. A day into my beard growing my family would complain about my beard stabbing them. 3 days of growth and my face would be irritated and flaky because of it. This electric razor changed all that. I get no irritation or the flaking it caused afterward. Life changing. I have very thick beard hair. It handles 1 day of growth well, 2 days it misses more. It's not a big deal though because I just go after the stray hairs with a trimmer. This shaver is not perfect, but it does an overall great job. I also use it on my head which has thinner hairs, and it handles that with no issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Ease of use, Shaving quality

    Rated 5 out of 5 stars

    GREAT SHAVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shaver and a definite improvement over the earlier model. This shaver cuts close and is very easy to clean which is a great bonus. I would definitely buy it again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Panasonic

  • Pros mentioned:
    Noise level, Shaving quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Closer than this I cant imagine. Is super smooth and quiet, ni wsy there is anything better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Charging speed, Shaving quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent trimmer for a close saving. Also it charges quickly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to know you like the product. -C Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 2 out of 5 stars

    Not bad, not that great either

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works good enough to get a good shave, but I hardly think its worth the money. This slightly outperforms my old phillips electric spinning blade shaver, and that was like 20 dollars. The foil shaver part of it works best with shorter hair, once it gets so long youll have trouble cutting with it. Also it only seems to want to cut on the flattest parts of the face, and it does that well. But trying to shave the neck and less flat areas it really struggles. I usually end up using the flip up trimmer to get those parts. Overall its not terrible, but i feel like this was a waste of money. After having this for a little over a year it is starting to show signs of wear on the trimmer, it gets jammed up and then doesnt move every once in a while. You do have to clean and oil it every single time u use it, and that can be a pain, but it is easy enough. If i could go back, i wouldve just got a cheaper one.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your feedback! A critical aspect of successful electric shaving is proper skin preparation. Ensure your skin is well-cleansed, devoid of excess oils and adequately moisturized. This not only facilitates a smoother glide, but also minimizes the potential for any discomfort. We’d recommend trying to shave both wet and dry, and at different angles, for the first few uses to find what works best for you as your skin adapts. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C Panasonic

  • Pros mentioned:
    Shaving quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, smaller size than other brands, sharp shave with comfort.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    Now I shave every day...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shaver turned me from a lazy 1-2 time a week razor shaver to a daily shaver. which helps me keep a more professional look at work and keeps my kids happy not getting their faces scratched by my stubble. At first shaving was great, but after 6 months I'm starting to get some ingrown hairs and irritation. Not sure if the blades are dull or that the changing of the seasons is drying out my skin. Still recommend though - it's great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! We do recommend changing the blades every 6 months to a year. -A Panasonic

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