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Rating 4.7 out of 5 stars with 214 reviews
Samsung Posted
This is an awesome TV for a patio. The picture is great and there is no glare. It is under a roof so there is no direct sunlight. My wife and I love this TV.
NolongerSamsungloyalist Posted
If I could give this product 0 stars I would...along with their terrible customer service. I got this outdoor TV for my roof deck, covered by a pergola/covering to protect it from the elements & sun. I also got the Samsung Terrace cover to go with it for further protection that we use religiously after each use. The TV has defected with streaks down the top and center of the screen, which the product team claims as sun-related and improper installation. This is clearly a product related defect given it has hardly partial sun with my covered pergola roof above it. The TV is still under warranty but customer service claimed it was "Improper installation" and cannot do anything to help. They originally told me they would send a specialist out to come look at it but instead relied on pictures of TV alone to diagnose this "Improper installation" even though they cannot see any of the surrounding pergola/coverings. Samsung has proven to me that as of today they still cannot make a high quality outdoor TV and unfortunately for us consumers, Samsung is not willing to take responsibility for these defects and repair/replace this product still under warranty. Very poor customer service and worst investment I have made. -This comes from a Samsung TV loyalist up to now.
Posted
Hello there,
Thank you for your review of The Terrace TV. Please know that The Terrace Partial Sun TV is designed for use in partial shade, with exposure to indirect or ambient sunlight only. To ensure proper performance, the TV screen should not be exposed to direct sunlight. If the TV screen is exposed to direct sunlight, it can develop dark areas. This is a common symptom and dark areas will disappear when the screen is taken out of direct sunlight. Continuous exposure to direct sunlight may cause damage to the TV screen.
Despite the IP55 and IP56 ratings, your TV and remote control are not impervious to water damage in any situation. To help prevent damage to your products, avoid the products being subjected to:
• Water projected by a source greater than 6.3 mm against enclosure from any direction or submersion in water.
• Water projected at greater than 30 KPa (4.4 PSI) with a water volume greater than 12.5 liters/minute for more than 3 minutes and extreme weather conditions.
For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
DonaldK Posted
Very good TV with clear picture. Great TV for outdoor viewing. Lives up to the Samsung name.
John Posted
By far the best tv I have purchased, looks great outdoors. I mounted this outdoors, mostly watch sporting events on it.
WarScorp Posted
Awesome picture. TV was easy to setup and get apps working. I shopped around and this investment was well worth the $$s. I added the soundbar too.
BradL Posted
This is quite simply the most amazing TV I've ever seen. You can see the 55 inch Terrace TV picture clearly in the daytime from 15-20 feet away- that's impossible! I tried and tried to use indoor TVs outside because I didnt want to spend the money. The indoor TVs have so much off axis glare and wash out during the day with the smallest amount of light on them, even under a covered patio. You give up and go inside. This Samsung Terrace TV, one of the few outdoor TVs with "smart TV" features, is the best investment in my patio I ever made!
CCM12 Posted
Excellent outdoor tv. Perfect size. Brilliant picture. Sound is strong.
Cooker Posted
This TV is for outsie use. It’s great because there is no glace and the picture is perfect.
OhioGuy Posted
Decent TV, but poor design and stopped working after 5 days of use. Will not power on, no standby light, verified all power. Its way to heavy for the size, the weatherproof door is cumbersome, and the 100x100 VESA mount is way too small. SoundBar on the 55" is not flush as you would expect and you can see the holes on the mount for the larger sets. WAY too expensive for a poor design.
Posted
OhioGuy,
Thank you for sharing your experience with The Terrace TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 2-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN55LST7TAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
NahanoM Posted
Great outdoor TV. Although it’s partial sun, the brightness is great. It’s well built with all the features to be expected in an outdoor TV.
JohnK Posted
This Samsung TV is very bright, even in afternoon sun. Great, clear picture.
Sven Posted
Great size and picture. Big enough to be seen from nearly all the seating areas on our patio with great picture even at an angle. Adding the separate Terrace Speaker provides clear sound as well.
LeahK Posted
Great picture quality. Doesnt wash out from bright sunlight.
melhowtru Posted
Great TV for outdoor Lanai. Nice and bright. Great sound quality
NealM Posted
My first one was a lemon and died day one. Eventually got it replaced, albeit directly through Samsung and not Best Buy. Was quite a process and not fun waiting on a replacement. Kind of got the run around through Best Buy. This one is still working after a year and happy with it to date.
Posted
NealM,
I'm sorry to hear of the issues you've experienced with your first unit, but I'm very glad to hear your Terrace TV is performing as expected.
Should you have any questions or need assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Harmony Posted
This TV was easy to set up! Geek squad did an amazing job hanging it above the fireplace! Picture is amazing!!
Jonnie1 Posted
I purchased this TV for my outside bar area near the pool. It is a covered area, and I put it on an adjustable arm so I can watch it while swimming in the pool. The color is great, and the HD quality looks great as well. I have many other Samsung TV's for indoor, and this TV is actually better than I expected. It is expensive, but I'm very happy with my purchase so far. I also bought a cover from Amazon, and if rain is in the area I get it covered up.
SantiagoV Posted
Awesome quality, very bright even on direct sunlight!!
ChristineH Posted
Such a great picture for outside. Didn’t think we would really use a TV outside that much, but my husband really wanted it. Well, I was wrong and my husband was right. But I have to say, I have used it more he has.
ChrisR Posted
It has a great picture and it is very user-friendly!