Customer Ratings & Reviews

This item was returned. Unfortunately I didn’t notice any comfort even indoors with temp of 69° to 72° there is a metal plate which gets slightly cool but the air coming out of the vents is just fan air not AC cool air. Also when this thing is running, the bottom part of it, which sits on sides of both shoulders gets warm like when your laptop runs a little warm. So that feels a little redundant as you will feel the warmth on the bottom sides of your neck. Also when switching to warm mode, the metal plate only slightly gets warm and no warm air comes out, in fact no air comes out whatsoever. I have this device to a few people to try and all said not bad for a neck fan! They thought it was about $40. I really don’t know how these positive reviews are getting posted. But if the company thinks I might have got a dodgy one then please send me a device that they have tested and if it works, I’ll be happy to purchase it.

Bought this product with ease! A crew member helped me out to find it!

If you have hair...good luck this thing will eat it to pieces.

I bought this to bring on a trip to Washington DC during the first week of July. I run very hot, so I was hopeful that this would work for me based on some of the reviews, but unfortunately that was not the case. I think a battery operated fan would have been more effective. I am not even sure how this is supposed to function? The surface did get cool/cold, but also collected lots of condensation and the fans did very little to help. Whatever cooling that was being done by the plate and fans, it was no match for Washington DC in July. I imagine if you do not run hot, but just want something to cool you down a bit, this may work. If you are like me and sweat just sitting in the heat, then this does not help - even with this device running at full power, I was the sweatiest person in my group by far.

I had to return it, battery only lasted about 2.5 hrs, not even 1/3 of my work shift. Performance is also "ok", I was expecting a way better performance

Bought this for a trip to Florida. This thing could not handle the Florida heat. Couldn't feel the cooling feature at all outside. The fan on full blast is decent, but with that and the cooling feature turned on, this thing last about 1.5 hr before it dies. Ended up returning.

Worked out well enough for the 1hr & 45 min that it lasted. bummed out it didn’t last longer.

Fans arnt to strong expected more from this for the price

I bought several items for our vacation to keep my daughter with a chronic illness cool during our trip to Disney. This was by far the most expensive and the least effective. I am looking to return it. not worth the money.

I never receive my product, best buy failed to deliver at a pick up location which the service was paid for. BEST BUY refused to take responsibility for their negligence. Will close my account.

The TORRAS - COOLiFY Cyber Neck Air Conditioner, Cooling, Heating, and Fan Rechargeable with 6000mAh - Cascade Black is a comfortable and easy to use device that provides both heating and cooling to the neck and upper back areas. It can be controlled either manually on the device or through the Torras app on a smartphone. The app provides greater control and also additional features. The app is easy to setup and connects through a bluetooth connection. The device is made out of what appears to be a hard plastic but I found it comfortable wearing around my neck for several hours. It is slightly heavy; however, the weight is distributed evenly so as not to be uncomfortable. The device has several modes of cooling. One which utilizes a fan and one that does not. The fan mode is somewhat noisy and may be a distraction to some people. I found the cooling modes to be useful after a workout when I wanted to cool down. The heatiing mode was a welcome surprise. I suffer from stiff necks and occasional shoulder/upper back tightness. The COOLiFY Cyber helped alleviate some of these issues. Battery life was never a problem. In summary, I recommend the COOLiFY Cyber for anyone looking for a device that can potentially help with stiff neck and or occasional shoulder tightness issues or who want a device that can cool them down during hot weather or after workouts.

Returned almost immediately. Honestly I didn't feel much difference between this and a $20 neck fan.

Unit itself is cool but no air movement. It's like wearing an ice ring for 280 bucks.

This is an innovative device that both cools and heats. It has adjustable temperature settings. It fits nicely around your neck and is lightweight. It comes with a USB charging cord but no brick. The written instructions are in a teardrop shaped small booklet intermixed with English & probably Japanese or Chinese. This is not designed well and the strange shape makes it difficult to handle and store. It is equipped with a built in lithium battery so it stays charged very well. There are cautions to not use with medical devices like pacemakers and for certain medical conditions. I have mainly used this for heat on my stiff neck and it provide moderate relief. I haven’t worn it while outside but the cooling fan would help you stay cool while engaged in activity. It comes with a very nice carrying case and this would allow you to take with you while traveling. The cooling feature would be very nice to use on a flight since at times, planes can get hit and stuffy. The warming feature might also work well if the cabin was very cold.

Product does not cool effectively during exercise routine on treadmill.

When i wear them, they just get warm until there is no cooling effect.

The TORRAS - COOLiFY Cyber Ultimate Cooling Portable Neck Fan is amazing! We live in a hot climate and the fan will definitely cool one down. The set up was very easy with the app and it was very simple to figure out how to operate both cooling and heating functions. I was surprised how cool the neck fan made me feel after just a few minutes of use. You can use the app to control the fan from your phone or you can utilize the button controls on the fan to change the modes. The fan is comfortable to wear and although slightly larger than most fans, it doesn't feel heavy or bothered me with using. The only negative with the fit is due to neck size variation. I have a smaller frame and more slender neck and I did find I had to adjust the placement of the fan to benefit more from the position of the cool air. I also had to slide the neck fab forward a little more to get the maximum feel of the heat on my neck. My husband who has a slightly wider neck did not have this issue. He felt the neck fan was positioned perfectly and he did not have to adjust it. Overall, I would recommend the neck fan for use in either cold or warm climates. Time will tell how long the battery lasts and how often it needs to be recharged, but so far, so good.

While it is a little heavy, it sure does help control the climate! I'll be honest, I was a little skeptical at first at how well this would work. Let me tell you, it does! This device has 3 modes: Cool, fan and heat. The cool mode is basically air conditioning for your neck. Fan simply blows around air like a, well, fan. Heat, well, heats! All three modes work surprisingly well. The way this device works isn't by blowing air on you, but by heating, or cooling, the inside of the unit that touches you. This means that during heat mode, the device is silent as it is just heating the "pad" that touches you. There are two screens on the device, one on each side. The screens show battery level, options (like bluetooth connection, favorite setting, and mute the beeps), the other side shows the current mode and level. It displays the fan speed of the front and back fans as well as a color indicating the mode. I haven't had a chance to truly test battery life, but I will say that the temperature changes quite quickly. On cool mode, high, it is quite loud though. This is a tradeoff though if you are very hot, but it is most definitely loud. Other than the loudness on high, as well as it weighing a bit, it works very well!

As someone who does lawn care and spends 8-10 hours a day outside I was very excited to use this. I live on the east coast and regularly deal with high heat/humidity so I was hoping this would be the answer to those nasty days. First though, you can feel the quality of this product, it’s heavy, feels durable, has a solid carrying case and comes in a beautiful box. It does come with charging cable but no charging block. I don’t know why companies aren’t putting blocks in anymore, thankfully this works on my iPhone block so I could charge it. There’s three fan speeds for cooling and three levels for heat. It does get cold enough at times to where I need to take it off, same for heat. Not complaining there, I would much rather have that, then not enough. Wearing his for lawn care is not the most comfortable. After about 2 hours it starts to feel raw on my neck and I’ve had to start wearing at 1 hour intervals, it still makes a difference when I’m working it’s just not an all day comfort. I think that stems from its U shape, it might be more comfortable if it had more of an O shape. This works well, heats/cools efficiently and is comfortable enough to wear at sporting events, or light outside work.

To start, I live in a desert, and it's generally never cold enough to warrant any sort of heat-emitting device. That said, I feel like this neck cooler/warmer may be beneficial in certain scenarios. I wore this on a particularly warm and sunny day while going for a walk, and it was a little disappointing. The air pressure was strong, and I could adjust it based on my preference, but I felt like it never got cold enough to make a difference for me. I appreciated the flowing air, but I wish it were significantly colder. The inner ring of the device also cools or warms depending on your preference, and I found that to be a sort of relief in the heat. That said, I found it to be counterintuitive because the area that was covered by the inner ring was sweating so much. It felt more uncomfortable than relieving. HOWEVER, I think this device would absolutely SHINE in areas where it gets cold. The heating is very nice, and you can absolutely feel it working. If you run cold, live in a place where it's cold, or simply like having a neck warmer, this would absolutely come in clutch. The build quality is also great! It's sturdy and feels well-made. I can see this lasting for quite some time. Overall, it's not a bad product, it's just not for me and my circumstances.