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Customer Ratings & Reviews

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Customer reviews

Rating 3.2 out of 5 stars with 46 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

52%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 46 reviews
  • Cons mentioned:
    Video quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Budgeg Firendly - Budget Quality

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife purchased about 4 of these cameras to use at our wedding to get “homestyle” videos during our ceremony and reception. This camera produced similar vibes to super 8 and other retro film camcorders. The quality of the image is NOT GREAT, and thats why we loved it. The built-in microphone is terrible so definitely get a shotgun mic to mount to the top. We are very excited to get this camera and hopefully we will use it to document moments for the rest of our lives.

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      "Hi, Thanks for reaching out.We're sorry to know that the unit is not working as expected. Please reach out to us at 18005929541 or [email protected] ticket number 62151, we will try and help you fix the issue. Thank you." vivitar

  • Cons mentioned:
    Video quality

    Rated 2 out of 5 stars

    My Vivitar 4K Camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vivitar Camcorder build quality is ok. Now the quality being 4k not impressive & the microphone when playing back videos sounds distorted & I really should have sent the camcorder back. But mentally I just knew to keep the Vivitar camcorder.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi, Thanks for reaching out. We're sorry to know that the unit is not working as expected. Please reach out to us at 18005929541 or [email protected], ticket number 348379. We will try to help you fix the issue. Thank you." vivitar

  • Rated 3 out of 5 stars

    wow this is hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    or if it came includes a better mic or product upgrade. lense could use some adjustments. the body is plasticy and cheap, i expect better from bestbuy. while the camera features does everything i need, i was hoping it included an app or desktop editing software product, (my seethe is never satisfied) and at the price point i paid i show it off.

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi, Thanks for reaching out.
      We're sorry to know that the unit is not working as expected.
      Please reach out to us at 18005929541 or [email protected] quoting ticket number 61567, we will try and help you fix the issue. Thank you. vivitar

  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed seeing how the videos came out for my graduation a really good choice for a camcorder. I’m glad its good quality so that I can futher take more great videos and photos. Its really easy to figure out all the buttons and love that it comes with a remote to take photos and videos from a far.

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi Lily, We are delighted to learn that you're having a positive experience with our product! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], quoting ticket number 60811, if you have more suggestions and feedback. Thank you. vivitar

  • Rated 4 out of 5 stars

    Pretty sweet deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good camera for the price, the quality isn’t amazing but I honestly like the fact that it isn’t perfect, I bought it to record moments of my life to hopefully show people in the future and its night vision mode is great for that. Overall a great camera for what you pay for, would highly recommend for your teens. Theres also a flash mode which is good for being outside.

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi, We are delighted to learn that you're having a positive experience with our product! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], ticket number 61493, if you have more suggestions and feedback. Thank you vivitar

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    4k digital camcorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is the amazing, lightweight and easy and small enough to fit in a purse

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi It's wonderful to hear that you are enjoying our product. We're thrilled to have such positive feedback.! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], ticket number 62208, if you have more suggestions. vivitar

  • Cons mentioned:
    Video quality

    Rated 2 out of 5 stars

    Maybe just use your phone...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You bought a $99 4K camera...period. It has no stability controls, the picture is sub-par and the onboard audio is atrocious... but, its only $99, so you cant really expect the same quality as a higher end camera like Sony. If this is all that you can afford, thats fine. Maybe just consider using your phone though. The quality will most likely be better

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi, Thanks for reaching out.We're sorry to know that the unit is not working as expected. Please reach out to us at 18005929541 or [email protected] quoting ticket number 348119, we will try and help you fix the issue. Thank you."" vivitar

  • Cons mentioned:
    Video quality

    Rated 2 out of 5 stars

    Great fo me kids but that’s about it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for my young kids to play with, and thank god. The quality, functionality and features are trash.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi Christopher, Thanks for reaching out. We're sorry that we didn't meet your expectations. Please reach out to us at 18005929541 or [email protected] ticket number 347759 will try to fix issue. Thank you. vivitar

  • Cons mentioned:
    Video quality

    Rated 2 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely write bad reviews but this camcorder isn’t worth it, the video sucks. your video will be so laggy and delayed. I tried watching it through the camera it’s perfect but once you connect the SD card to your phone or computer the playback is horrible. it allows me to SharePlay it works but the audio is so bad just save up and get a camera that’s worth it because this one isn’t.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      "Hi, Thanks for reaching out.
      We're sorry to know that the unit is not working as expected.
      Please reach out to us at 18005929541 or [email protected] quoting ticket number 347789, we will try and help you fix the issue. Thank you." vivitar

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    camcorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and very easy to operate. Great purchase for the price

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi, We are delighted to learn that you're having a positive experience with our product! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], ticket number 62034, if you have more suggestions. vivitar

  • Rated 3 out of 5 stars

    poor purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked like camera I paid for; and did not pay much. Probably worked well. I purchased for trip to Gaza, and did not work as new memory stick showed full. Wasted purchase; mailed to my daughter upon my return.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi Marc, Thanks for reaching out.
      We're sorry to know that the unit is not working as expected.
      Please reach out to us at 1800-5929-541 or [email protected] quoting ticket number 60817, we will try and help you fix the issue. Thank you. vivitar

  • Rated 1 out of 5 stars

    Product Is Trash!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to record my sons soccer games. which did not happen. Could not get the camera to accept any SD cards. Bought Multiple sd cards even ones that were recommend. The battery life is horrible as well. During the time of initial set up and trying out different SD cards the battery was almost depleted after it had been charged for 3 hours. This

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi, Thanks for reaching out. We're sorry to know that the unit is not working as expected. Please reach out to us at 1800-5929-541 or [email protected] quoting ticket number 20857, we will try to fix the issue. Thank you. vivitar

  • Rated 1 out of 5 stars

    Total Junk!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to give at least a 1 star, should have been a 0! Total junk, never recorded and was missing the remote. The iDVR Pro is so old it's not compatible with the newer Samsung phones. Vivitar might as well just quit the business. DO NOT BUY their product!

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi, Thanks for reaching out. We're sorry to know that the unit is not working as expected. Please reach out to us at 1800-5929-541 or [email protected] quoting ticket number 20664, we will try to fix the issue. Thank you. vivitar

  • Rated 3 out of 5 stars

    Quick fix when you need something cheap now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap. Interface and button control not the easiest to use, but not difficult once you learn the configuration.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi Matthew, We are delighted to learn that you're having a positive experience with our product! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], quoting ticket number 61026, if you have more suggestions and feedback. Thank you. vivitar

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great FB Broadcast device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s our church camera for FaceBook Live broadcasts. Been using flawlessly for months. Easy to use.

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi It's wonderful to hear that you are enjoying our product. We're thrilled to have such positive feedback.! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], ticket number 62258, if you have more suggestions. vivitar

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price point. Works as it should. Got it for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A stylish and user friendly camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this canera. It was a gift for a friend of mine. According to her, the camera works like a charm. It is user friendly, and it has a vast memory to store data. It is a very good buy!

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi, We are delighted to learn that you're having a positive experience with our product! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], ticket number 62032, if you have more suggestions. vivitar

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My new camcorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its reallyveasy to use for beginners and very compact andeasy to store. I love it

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi It's wonderful to hear that you are enjoying our product. We're thrilled to have such positive feedback.! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], ticket number 62184, if you have more suggestions. vivitar

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    vivitar - 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great video cam for the price range, small and portable

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi It's wonderful to hear that you are enjoying our product. We're thrilled to have such positive feedback.! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], ticket number 62183, if you have more suggestions. vivitar

  • Cons mentioned:
    Video quality

    Rated 2 out of 5 stars

    Cheap in price and quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you paid more but video quality was iffy plus audio quality was hit and miss. Definitely going to spend more money to get bettet quality.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi Maimaip, Thanks for reaching out.
      We're sorry to know that the unit is not working as expected.
      Please reach out to us at 1800-5929-541 or [email protected] quoting ticket number 20689, we will try and help you fix the issue. Thank you. vivitar

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