Customer Ratings & Reviews
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- Rated 2 out of 5 stars
Remote is lousy
Vinc Posted
This is a very strong heater/fan for its size, seems well built The remote is probably the worst remote of anything I own Black with very light etchings on it and very difficult to read, buttons are not very intuitive, it looks sleek but is pretty much useless from a functional standpoint it also seems to need to be pointed directly lined up with the machine or does not work, my Dyson heater remote is much better than this Just because of the remote I would not purchase again
No, I would not recommend this to a friendBrand response from Dreo
Posted
Thank you for your feedback and for sharing your experience with the remote control. We appreciate you highlighting the issues with visibility, button design, and the need to point it directly at the unit. We have taken note of these concerns and are currently working to improve the design of our remote controls for future models.
If you have any other suggestions or need assistance, please feel free to contact our support team using the email provided in your manual or by searching "DREO support" on Google. Thank you again for helping us improve our products! <img src="https://s3.amazonaws.com/stratos-logos/logos/Dreo.jpeg" alt="Dreo" title="Dreo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />