Customer Ratings & Reviews

Fantastic PS5 Controller – Even Better Than Expected I’ve been using this PS5 controller every day for gaming, and it has exceeded my expectations. The build quality feels solid, the buttons are responsive, and the adaptive triggers add a whole new level of immersion. The battery life is also much better than I thought—it lasts through long gaming sessions without needing a charge. The grip is comfortable, the touchpad works smoothly, and the haptics make every game feel more realistic. It paired instantly with my PS5, and I haven’t had a single issue with connectivity. Overall, I’m extremely happy with this purchase. Definitely worth it if you want the best experience on your PS5.

The setup was simple, the instructions were clear, and the performance has been consistent and reliable. You can tell real attention was paid to the details. It feels durable, well-designed, and worth every penny. I’ve already recommended it to friends and would absolutely purchase again. If you’re on the fence, this is your sign—go for it!

Why not make a purchase and make payments on it so you can save the money in your pocket paid overtime no interest sounds like a no-brainer

For the cost, Best Buy Protection is a great value. If you’re buying a laptop, camera gear, or anything you use daily, the extra coverage can save you a lot of money and hassle down the road. I like that it’s straightforward and feels like a practical layer of protection rather than an upsell.

I’m extremely happy with this purchase. Everything arrived exactly as expected and the quality exceeded my expectations. It’s clear a lot of care and attention went into it, and the overall experience was smooth from start to finish. I would definitely recommend this to anyone and wouldn’t hesitate to purchase again. Thank you for such a great experience!

I recently purchased an iPad from BestBuy along with their Best Buy Protection plan, and the experience has been outstanding! The ordering process was smooth, delivery was fast, and the iPad arrived in perfect condition. Setting it up was easy, and it works flawlessly. Having the protection plan gives me extra peace of mind, knowing that BestBuy has me covered. Overall, a seamless and worry-free shopping experience — I’ll definitely shop here again

With Best buy protection I didn't need the underwater Materia to fight Emerald weapon

Monthly Best Buy Protection is easy to manage and reasonably priced. Coverage is straightforward, and it’s reassuring to know repairs or replacements are handled without hassle if something goes wrong. A smart add-on for everyday tech.

I love this MacBook Pro because it is a powerful, faster SSD speeds, and exceptional Liquid Retina XDR display. It gives significant improvements in both CPU and GPU performance compared to the M4, making the system feel smoother and quick across various tasks. Battery life is excellent, I tried it and last a full workday with mixed usage. The M5 chip is also highly energy efficient.

In love with this product!! I got to , one for my husband truck the M1 Max Pro 4k like 3 o 4 years ago, and still works like new. And now i got mine for my car the M2 Max Pro 4k

I recently had the pleasure of engaging with Best Buy's services, and I must say that my experience exceeded all expectations. From start to finish, their commitment to excellence shone through in every aspect of their service offerings. The expertise and knowledge of their staff were truly commendable. The team was not only friendly and approachable but also displayed a deep understanding of their products and services. Their willingness to patiently address my inquiries and guide me towards the right solutions was highly appreciated. Moreover, the seamless process from browsing through their wide range of products to making a purchase and receiving timely updates on delivery showcased their efficient system. Best Buy's dedication to ensuring customer satisfaction was evident in their attention to detail and clear communication at every stage. One notable aspect was the range of after-sales services they provide. Their commitment to helping customers post-purchase is truly praiseworthy. They offer valuable support, ensuring that I was fully comfortable with my purchase and had all the necessary resources for optimal use. In today's market, where customer service often falls short, Best Buy sets an exemplary standard. Their services are not just about selling products but about building lasting relationships with customers. I would wholeheartedly recommend Best Buy to anyone seeking not only top-quality products but also a superior customer experience. In conclusion, my encounter with Best Buy's services left me thoroughly impressed. Their exceptional commitment to their customers and their dedication to delivering quality service make them a standout choice. I look forward to engaging with their services again in the future. Rating: ⭐⭐⭐⭐⭐ (5/5)

We love our switch 2 and the joy con 2s are next level! They have so many unique characteristics and are fun for all ages! I highly recommend this for any family that loves a game night!

Always get the protection plans! I have a Best Buy Total Tech Membership and its worth the yearly price as it covers all of your electronics and you get Free Geek Squad as a perk!

I recently had the pleasure of shopping at Best Buy, and I can confidently say it was an outstanding experience from start to finish. Best Buy has consistently proven to be a top-tier destination for all things electronics, and my latest visit only reinforced this belief. The customer service at Best Buy is unparalleled. From the moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist. They took the time to understand my needs and provided expert advice that helped me make informed decisions. Whether you're a tech-savvy individual or someone who's just getting started, the staff at Best Buy ensure you feel comfortable and well-informed.One of the standout features of Best Buy is their competitive pricing and fantastic deals. They frequently offer promotions and discounts that make purchasing high-quality electronics more affordable. Additionally, their price match guarantee ensures that you get the best possible price, which is a huge plus for budget-conscious shoppers like myself.

Today, I needed to make a pretty huge purchase. This by far was my biggest purchase at one-time so I wanted to get this right. When I got to the store, I had already done some research. Bestbuy's website said that they had one camera lens (Nikkior 24-70) in stock and that it was available today, 06/14/2023. I also purchased a Nikon D850 during this visit. When I attempted to complete the purchase online the availability of the lens moved to Wednesday, June 21. So I called Bestbuy and was instructed that going to the store was best because by default low counts are not reliable. When I got to the store there was an employee in the department. After she asked me how she could help me she called another employee, Danielle, to the department to help. Danielle was busy with another customer at the time. What I noticed was she was very kind and warm with the woman she was helping. She then took her to the cash register and checked her out. I wondered if she'd be so nice with me considering how busy she was. To my surprise, she was equally as nice and warm with me as she was with the previous customer. Even when I needed to look for another product in another department she remained steadfast in her temperment and continued to deliver exceptional customer service when I returned. I really appreciate her professionalism and patience that she exhibited today and wanted to let someone know because she deserves to be celebrated!

This air fryer is the best air fryer I have purchased over the past several years. It works great, convenient, saves time and space. I can cook an entire dinner in this air fryer. This item is my third purchase as a gift.

I spent a lot of money on my Sony camera, lens, microphone, filters, and other devices, and knowing I have great protection and support is essential to sleep at night:)

PROS: I love the interchangeable thumb sticks and its very easy to do. Once connected and updated through the app you have to download its very responsive on shooter games like Halo and even playing OverCooked 2. I liked after the inital setup its click and go ready. You can also charge your phone while playing and plug in 3.5mm headphones or wireless through your phone. CONS: Is this worth $79.99? Not in my opinion but I think on sale this will be a great buy for a gift. I also dont like the plastic feel and wish they had different plate colors to choose from. I also did get frustrated because I had to download the Gamesir app to start actually gaming but after that it was quick and easy. Overall I like it and I believe others will like this product as well. Great for Travel!!

I really liked the keyboard it has that nice clicking feel but not too annoying. It feels very sturdy and it has a great magnetic keyboard. I would totally recommend this to others because it was definitely a steal.

Love having this protection plan! It’s nice to know I’m covered if anything happens, and Best Buy makes it really easy to use. Totally worth it.