Customers are positive about the controller's color. However, customers are negative about the button quality, with reports of buttons sticking or not working after a few weeks, and some customers have experienced functionality issues with the controller not working at all.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Happy with it!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this controller in store, brand new and while the photo looks to be a teal blue backing, it is actually more of a sky blue so I was slightly disappointed with the color. However, the performance is great. Microsoft controllers are always great and this one is no different.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This remote honestly changed my gaming, I love the grips that is has on the front and the back of the controller. I was looking into the elite remotes but saw that they were way to expensive so I settled for this hoping it would be good. And it far exceeded my expectations, it’s amazing. The feel for the remote is awesome and the colors are just great !
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not realize it was refurbished until it came (my fault not theirs) however the buttons were stuck, I had to take apart what I could to unstick them. The controller has almost a delay when using
This reviewer received promo considerations or sweepstakes entry for writing a review.
Went to the store in UNION, NJ but they sold our already. So the guy helped us order it for me. When I got it, it has scratches, found out it was a refurb. He said it was a brand new. Anyway this controllee has a nice grip. Worth the money. I recommend this.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My theory is, if the cost of a refurbished product plus the cost of Geek Squad protection is less than the cost of a new one, that's a win!
The controller is really cool-looking, works great with Bluetooth and the kids love it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microsoft - Geek Squad Certified Refurbished Wireless Controller for Xbox - Patrol Tech Special Edition
This controller has been great no problems at all for a refirb
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had some doubts about a refurbished controller but I’m glad I purchased it . Not only did it save me some cash but it works just as well as a brand new one