Customer Ratings & Reviews

Picked up from the store on 6/4. Worked great until yesterday. Now it won't blow cold air and it is icing up on the inside fins at the bottom. I tried defrosting it per the instructions running it on fan only and then turned if off for 8 hours. When I turned it back on, still no cold air and it started to ice up in the same place after 10 mins. I had ONE week to return it to BestBuy. Now I am waiting for Keystone to respond as I assume the warranty should be more then a month but who knows. I bought it because of the price. I should have gone with a GE unit as I have a GE inverter model downstairs and it has been flawless for 2 years. This unit didn't even last 2 months. I will certainly update this if Keystone takes care of this issue but I don't have a lot of faith in that.