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Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink

Model: WH1000XM5/P
SKU: 6594438
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Specifications
  • Noise Cancelling (Active)
    Yes
    Connection Type
    Wireless
    Wireless Connectivity
    Bluetooth
    True Wireless
    No
    Maximum Wireless Range
    32.81 feet
    Water Resistant
    No
  • Key Specs
    • Noise Cancelling (Active): true
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Maximum Wireless Range: 32.81 feet
    • Water Resistant: false (Resists some degree of water penetration.)
    • Built-In Microphone: true
    • Carrying Case: true
    • Microphone Features: Noise cancelling
    • Headphone Fit: Over-the-Ear
    • Adjustable Headband: true
    • Battery Life: 30 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 3 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Works With: Google Home, Amazon Alexa, Apple Home (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Google Assistant, Amazon Alexa (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • General
    • Brand: Sony
    • Model Number: WH1000XM5/P
    • Product Name: WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones
    • Color: Smoky Pink
  • Audio
    • Noise Cancelling (Active): true
    • Sound Isolating: true
    • Environmental Noise Control: true (A technology that automatically or manually adjusts, or eliminates, ambient background sound to allow conversational voices to be heard clearer.)
    • Integrated Amplifier: false
    • Volume Limiting Function: false
  • Connectivity
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Bluetooth Version: 5.2 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
    • Maximum Wireless Range: 32.81 feet
    • Number Of Devices Connectable Simultaneously: 2
  • Features
    • Water Resistant: false (Resists some degree of water penetration.)
    • Waterproof: false (Designed or treated to be impervious to water in certain situations. Products are tested under controlled laboratory conditions and then assigned an Ingress Protection (IP) rating to denote the degree of protection from water ingress. The level of protection may decrease over time with natural wear of the product.)
    • Built-In Microphone: true
    • Carrying Case: true
    • Microphone Features: Noise cancelling
    • Controls: Volume, Track selection, Mute, Call
    • Body Metrics Measured: Not Applicable
    • Lighting Type: None
    • High Resolution Audio: Yes (Hear music the way musicians and sound technicians intended it to be heard. Products that support hi-res audio deliver audio signals with a dynamic range and bandwidth far greater than that of a standard CD so you'll be able to enjoy pure music with outstanding sound quality. The device supports high-resolution audio signals, which more closely resemble the quality of music as it was originally recorded, with more texture and detail than can be heard via typical music streaming services or CDs.)
  • Design
    • Headphone Fit: Over-the-Ear
    • Style: General use
    • Adjustable Headband: true
    • Foldable Design: true
  • Power
    • Rechargeable: true
    • Battery Life: 30 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 3 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Charging Accessory Included: Cable
    • Charging Interface(s): USB (The connection for transmitting power to charge the device.)
    • On/Off Switch: Yes
  • Compatibility
    • Works With: Google Home, Amazon Alexa, Apple Home (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Google Assistant, Amazon Alexa (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Dimensions
    • Product Height: 10.36 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 8.85 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Length: 3.03 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Weight: 0.551 pounds (The out of box weight of the item.)
  • Warranty
    • Warranty - Parts: 1 year
    • Warranty - Labor: 1 year
  • Other
    • UPC: 027242931510

The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control 8 microphones for unprecedented noise canceling and exceptional call quality.

  • Active Noise Cancelation: From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise canceling keep out more high and mid frequency sounds than ever.
  • Magnificent sound, engineered to perfection: The light and rigid precision-engineered driver unit improves high frequency sensitivity for more natural sound quality.
  • Crystal clear hands-free calling: With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations.
  • All day power and quick charging: With up to 30 hours of battery life, you’ll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.
  • All day comfort with an elegant design: These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds.
  • Multipoint connection: For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
  • Speak to Chat: As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free.
  • Collapsible case saves space: Carry your headphones effortlessly in the redesigned case.
  • Instant pause. Instant play.: Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
  • Active Noise Cancelation: From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise canceling keep out more high and mid frequency sounds than ever.
  • Magnificent sound, engineered to perfection: The light and rigid precision-engineered driver unit improves high frequency sensitivity for more natural sound quality.
  • Crystal clear hands-free calling: With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations.
  • All day power and quick charging: With up to 30 hours of battery life, you’ll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.
  • All day comfort with an elegant design: These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds.
  • Multipoint connection: For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
  • Speak to Chat: As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free.
  • Collapsible case saves space: Carry your headphones effortlessly in the redesigned case.
  • Instant pause. Instant play.: Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Whats Included
  • Headphone
  • Carrying Case
  • USB Cable
  • Connection Cable
  • Warranty Card
  • Reference Guide
  • Headphone
  • Carrying Case
  • USB Cable
  • Connection Cable
  • Warranty Card
  • Reference Guide
Product Manuals

Q: Can you connect these headphones to two devices simultaneously?

A: These headphones allow you to connect to up to two devices simultaneously.

Q: What is the battery life of the headphones?

A: The battery life of the headphones is 30 hours.

Q: Do these headphones have a built-in voice assistant?

A: These headphones have Google Assistant built-in.

Q: How many microphones are used for noise cancellation in these headphones?

A: Eight microphones are used for noise cancellation in these headphones.

Q: What is the maximum wireless range of the headphones?

A: The maximum wireless range of the headphones is 32.81 feet.

Q: Is the headband adjustable?

A: The headphones have an adjustable headband.

Q: Sony - WH-1000XM4 Wireless what improvement newer model?

A: The model has several differences. There are more microphones, different design, especially around the hinges, improved ANC and upgraded bluetooth codec support (from 5.0 to 5.2) and other internal design changes.

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Pros for Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink
Sound Quality, Comfort, Battery Life, Weight, BassThere were no pros for this productSound Quality, Comfort, Battery Life, Design, ColorSound Quality, Comfort, Battery Life, Weight, Portability
Cons for Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink
Price, Volume, Foldability, ConnectivityThere were no cons for this productPrice, Volume, Weight, PortabilityVolume, Heat Dissipation, Ear Cup Size

Specs

Reviews

Customers are saying

Customers recognize the WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones for their excellent sound quality, comfort, and long battery life. Many appreciate the lightweight design and adequate bass. However, some customers have expressed concerns regarding the lack of foldability, high price, connectivity issues, and volume limitations.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    A Small Improvement Makes for a HUGE Difference!!

    I have had many headphones. I have had predecessors to these (both XM3 and XM4s) and i have had/still have multiple of the largest competitors. Recently I have been daily driving for work and leasure the Surface Headphones 2+ which I love (Seriously the ANC on these things are better than any of my others by a landslide, too bad their sound quality isnt as good). So of course being headphone obsessed, I was sooo happy to hear the XM5s were coming and been reading up and prepping for today!! Had to drive 8 miles to a store partway across town to get the "white" pair but I got them! And I am not disappointed. Let's get into it! Pros: - Extremely light. Seriously these things just melt into your head. I would have had this review done hours ago BUT ended up listening to these for 6 hours because i just lost track of time and was wisked away in auditory bliss! Clamping force is super light though so not ideal for any as many action based activities. - Easy to set up/pair. Out of the box all I did was turn them on and they popped up to pair with my Samsung S22 Ultra. Set up was easy with configuration taking about 15 mins to set my button maps, Google Assistant, 360 Audio, enable LDAC, and pick a decent EQ preset to start with (Im a "bright" fan dialed down 4 notches with a little amp in the upper mids for my Sonys). All up took about 40 mins to get them completely to my prefered settings with a few tweeks here and there throughout the listening period. -Long battery life. All up i used 18% today in over 6 hours. Then when I threw them on to charge they took less than an hour to top out!! INCREDIBLE battery which is no shock from Sony. - Color/texture is gorgeous. As some reviews reported the "white" is more like a "Stone Creme" with some speckling to it. They have a matte finish and since people had reviewed saying the black smudged really easy I got white which really doesnt (plus i already had the denim blue XM4s and wanted these to really look different). -Packaging/quality. Everything is "classy" i dont know why people say these feel "cheaper". Plastic is used in headphones for a reason. Take it from someone who used to daily drive all metal Dr. Dre Detox Edition Pros (it was a different time ya'll lets move past it), you dont want that much weight and clamp force when doing 6,8, or 10 hours of listening in a day. These shave weight while staying sophisticated. I like it. - Sound quality. These things are SOOOO punchy i love it! That Carbon 30mm driver really is putting in work and its great at what it does. Less boom than the XM4s, much tighter "poppy" flavor to the bass notes (seriously go pull up Billie Jean - MJ with these and you'll see what i mean). Just very adaptable sound profile that really bring well mastered music to life! Don't believe me? Throw on "Reckoner"-Radiohead, or any "Off the Wall" - MJ track and have your jaw dropped!! Like your in the studio. Cons: - Pricey. This being the most expensive XM line item is hard to swallow. Are they worth it. I feel like yes. They bring more to the table than my Bose 700 for the same price. But still, price creep is present and could price these out of range for target customers who would love them. That's ok though, wait for black friday when the hit $349 or dare I say $329 then snag you a pair. - Portability. If you've looked into these you know this complaint. They don't fold in so harder to transport. Not really a major issue but noteworthy. Moving on... - ANC. It may just be how spoiled i have got with my Surface Headphones but i was slightly underwhelmed by the ANC. With my Surface Headphones i can snap right in front of my face at high-medium volume and not hear a peep. These i could snap at almost out stretched arm and still hear it at similar volume very clearly. Not too worried though as Sony is great at improving via firmware updates; but for launch day I'm a bit disappointed considering how much they hyped up how much they had improved. Still does the job just want more. - Included "charge cable".....seriously Sony.....its like 4 inches.....wire is not that expensive. I know you kept it short so it better fit in the magnetic case pocket but seriously what charger/situation is that gonna work with unless with a pc port or a table top usb hub. Do better for $400. - App. The app is very buggy right now. Setting up Google assistant it crashed twice and hung during registration at the start. Again this is day one stuff so you HAVE to expect that things like that aren't gonna be perfect and will improve but want to inform potential buyers so they are bummed by it. - LDAC unavailable for dual device mode. This isn't really a con, just a hope. In order to have dual device pairing LDAC is disabled. Im assuming it is due to bandwidth limitations caused by dual stream splitting the avaiable bandwidth but sucks having to enable it every time i go back to single mode. At least make it so they remember i had it on before dual device mode and have it automatically turn on. With that, we're done with the major stuff. I hughly recommend these. They are so light, comfortable, and sound amazing. If you're coming from the XM4s I can't say that they are necessarily an "upgrade" but more just a variant. The sound is just different enough to give a different experience, and honestly i think it makes these an even better all arounder than the XM4s were. Most of the issues will be patched in the coming weeks, and then these will be slayers!! They are definately gonna be daily driven with me for the next few months to put them through their paces. I would have loved to see aptX for PC and something like Team Certification given the events that have occured in business/workplace since the XM4 that i could use in my work, but that was prolly wishful thinking. Overall strong 5/5 and so happy to finally have them in my hands. But ultimately everyone's preferences will impact their thoughts on them so get out there, get yours and decide for yourself. Happy listening.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    Posted by Shanedor90

  • Rated 5 out of 5 stars

    Sony’s Best Noise Cancelling Headphones Yet

    Sony has been at the top of the line for years now when it comes to Noise Cancelling Headphones, and their latest addition continues that tradition. So far my experience with the WH-1000XM5 have been excellent! UNBOXING & SETUP: - Sony has really impressed me this time around with their minimalist packaging and unboxing. Its a subtle thing but its just nice that everything is recyclable and it does not come with a bunch of extra packaging, twist ties, and plastic wrap. - Once you take them out of the carrying case, they are essentially ready to use! Just connect them to your phone / tablet / computer and you are ready to go! - Sony recommends downloading their Sony Headphone App as well, which is definitely useful. Especially since it downloads any software updates needed for the headphones in the future. PROS: - I absolutely love the refreshed design on these! The XM3 / XM4 had the same design which was fine, but the XM5’s really have a more modern sleek look to them that are a big upgrade. - I was very impressed with how light these are and how comfortable they are! Sony opted for more of a plastic feel to keep them lighter, but I don’t think it makes them feel cheap. I think it was the right choice to make to keep all day comfort in mind as well as portability. - On that note, I wore these for a long time and they were comfortable the entire time. The adjustable headband is better fitting, the ear pads are comfortable, and they are not too tight at all. - When I first put these on I was truly blown away at the Noise Cancelling. I have used plenty of noise cancelling headphones in the past, but these easily offer the best noise cancelling I have used. Instantly you are taken back by how much sound they drown out. - The Sound Quality is of course exceptional! Everything I listen to is so crisp and offers a ton of clarity. The dialogue / vocals are excellent, the bass is impactful, and everything about the music or show you listen to just feels alive. Overall I am very pleased with how great these sound. - The touch controls are once again excellent as well! You can pause, play, change tracks, change from noise cancelling to transparency mode, and if you hold your hand over the right touchpad you can quickly hear what’s going on around you which is an cool little trick. - Taking calls on the XM5’s are fantastic as well! I can tell the call quality has improved and people have told me the mics sound great on their end as well. Definitely would be really easy to use for phone calls, work meetings, or gaming as well. - Battery life is really solid too! 30 hours with ANC on, 40 without ANC, and they give you 3 hours of playback from 3 mins of charging if you are in a pinch. - Lastly, the minor details all work well too! They still offer a aux port, still charge via USB-C, and the carrying case feels premium. CONS: - I do wish these had a waterproof design for use outdoors or while working out. - The carrying case is larger than before since the headphones do not collapse/fold in, and instead just lay flat. However I still think the carrying case is really nice. BOTTOM LINE: - The Sony WH-1000XM5’s are simply the best Noise Cancelling Headphones you can buy! They offer superb Sound, Noise Cancelling, have great features, and are very comfortable! Plus Sony headphones just work with everything - Android, Apple, Windows, you name it. If you are in the market and want the best headphones possible, these are the ones to buy!

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    Posted by NJuice

  • Rated 4 out of 5 stars

    WH-1000XM5. phenomenal noise, cancellation.

    Great headphones! I have owned the XM2,XM3, XM4, and the XM5. I have enjoyed these headphones for their phenomenal noise, cancellation. They have amazing adoptability in the app on how much or little noise canceling you would like how you would like the headphones to sound if you would like the headphones to adjust automatically to your surroundings or you adjust it manually. The app and headphones are designed to be easy to use yet. Give you complete control. I use these headphones every day and having it be a large 30 hour battery life with ANC on is incredible. I am a very heavy user of the headphones and love the battery life, comfort, ease of use, solid connectivity, great sounding audio. I’m a student and do a lot of video editing work, these headphones, allow me to focus on my work and not get distracted by all the noise in activity around me. One minor complaint is the previous models of Sony‘s wireless headphones all were collapsible, and the earmuffs folded in this model is not collapsible, which makes it harder to store in my bag since the carrying case is much larger, and I frequently grab the headphones backwards since that earmuffs fold the opposite direction of the previous models. Besides that love the headphones.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    Posted by Chandler

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