C by GE - C-Reach Voice Control Enabling Smart Bridge
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Description
Features
C-Reach voice control enabling smart bridge
Pair the C-Reach smart bridge with C by GE smart LED light bulbs and Amazon Alexa, Google Assistant, or Apple HomeKit to control your lights with only your voice.
Enables out of home control
Use a voice assistant to turn lights on or off, dim and control your lights remotely when you're not at home.
Connect to other smart devices
C-Reach connects to other smart devices, extending the reach of your connected home.
Compact size
C-Reach smart bridge plugs into a standard wall socket and takes up minimal space.
What's Included
- C by GE C-Reach Voice Control Enabling Smart Bridge
Manuals & Guides
- Quick Start Guide (PDF)
Key Specs
- Works WithAmazon Alexa, Apple HomeKit, Google Assistant
- Power SourcePlug-in
General
- Product NameC-Reach Voice Control Enabling Smart Bridge
- BrandC by GE
- Model Number22518
- Color CategoryWhite
Connectivity
- WirelessYes
- Product Group(s) ControlledLighting
Compatibility
- Works WithAmazon Alexa, Apple HomeKit, Google Assistant
- App CompatibleYes
- Operating System CompatibilityAndroid, Apple iOS
Environmental
- Indoor Or Outdoor UseIndoor
Power
- Power SourcePlug-in
Dimension
- Product Height5.1 inches
- Product Width3.9 inches
- Product Depth2 inches
- Product Weight0.25 pounds
Warranty
- Manufacturer's Warranty - Parts2 Years
- Manufacturer's Warranty - Labor2 Years
Other
- UPC043168225182
Customer reviews
Rating 3.4 out of 5 stars with 24 reviews
(24 customer reviews)Rating by feature
- Value3.3
Rating 3.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use2.9
Rating 2.9 out of 5 stars
to a friend
Rated 4 out of 5 stars
Made my GE lights more usable
||Posted . Owned for 1 month when reviewed.I bought 6 c-sleep bulbs earlier this year to dip my feet in IoT devices. They were Bluetooth only and only worked with the google home app. I quickly realized given the devices already in my home, HomeKit could be a better solution. Had to buy this to get HomeKit compatibility basically. The bridge was a bit temperamental with setup (as are the bulbs), but factory resetting both the bridge and the bulbs made it all work. Now I’m using my GE lights again, after I had abandoned them for Hue. In the end, this product was only worth it for the HomeKit addition. As a result, I am now more interested in buying additional GE bulbs to go with my Hue lights. More options is always better
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .I am glad that this product is working out well for you. Thanks for the feedback!
Rated 3 out of 5 stars
Didn’t work well for me
||Posted . Owned for 1 month when reviewed.We have Alexa’s in our apartment and received the google home lights as a house gift but in order for them to work with Alexa we needed this hub. The hub seemed to have connection issues and only allowed us to have one person use the app at a time.
No, I would not recommend this to a friendRated 2 out of 5 stars
Garbage, if using HomeKit at least.
||Posted . Owned for 1 year when reviewed.Not impressed with C by GE. My home is Automated with HomeKit. The C by GE lights performed so poorly I gave them to my son as he has zero automation in his home and wanted to see if they were awful. He probably gave them away or filed them in file 13.
No, I would not recommend this to a friendRated 2 out of 5 stars
Might be OK but returned
||Posted . Owned for 3 weeks when reviewed.Returned this before using it because the light bulbs by GE said they already communicated with Alexa and Google. However, the light bulbs do not communicate with Alexa on their own so if you want GE bulbs you may have to use this. Best strategy is probably to pick one brand of smart bulbs and stick with them. I returned BE bulbs as well. They do not fit in all light sockets and do not work with Alexa on their own. Plus the App itself is cumbersome and not nearly as intuitive as other brands.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Apologies for any confusion about the labeling. The bulbs can pair directly with a Google Home voice assistant, while a hub like C-Reach is required to connect the bulbs to an Amazon Alexa unit. Our bulbs are standard A19 socket and should work with fixtures of that type. We appreciate the feedback on the app, and we'll continue to work on improving the user experience.
Rated 4 out of 5 stars
Not what I thought it was
||Posted . Owned for 1 week when reviewed.Would have been fine for bulbs but I bought it for switches. I should have dug a little deeper. It doesn’t work with the c by ge switches.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for reaching out! Hopefully you were able to get that c-reach returned as the switches themselves do exactly what the c-reach does. The switches are hubs themselves. Thanks for choosing C by GE. -C by GE Support
Rated 4 out of 5 stars
Must have for HomeKit!
||Posted . Owned for less than 1 week when reviewed.Easy to set up but must use the app don’t just add it to HomeKit this way it will add your lights. My mistake was I added it to home kit not the app as a device!
I would recommend this to a friendRated 4 out of 5 stars
Smart Bridge works good.
||Posted . Owned for 1 year when reviewed.C-Reach Voice Control Enabling Smart Bridge works good. I enjoy using it.
I would recommend this to a friendRated 3 out of 5 stars
Needed but not a finished product
||Posted . Owned for 3 weeks when reviewed.This bridge is needed for HomeKit integration, but is a bit klugy when it comes to software implementation.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there! Thanks for your feedback! Due to the different methods that HomeKit uses to connect to your devices compared to Google Home or Alexa, our newer Bridge devices (Our Smart Switches and our Smart Plug) are currently incompatible. We are definitely sorry to hear that you're experiencing issues with it. Feel free to contact our Customer Support team at 1-844-302-2943 or help@cbyge.com if you ever need assistance.
- C by GE Customer Support
Q: QuestionI want to set up my grandparents house with my Google home mini. I'd like to set up the Google home itself in their living room, but I also need something they can talk to in their bedrooms and bathrooms so they don't have to use the home app. Would this
Asked by Searruh.
- A:Answer Hey, Searruh. That's a great question. The C reach is a hub that allows for Alexa and Google voice functionality for your C by GE smart bulbs. Your grandparents could use the Google home app or would have to get another Voice Assistant for the bedroom and bathroom.I hope this information helps! Please chat in or give us a call for further assistance. 1-844-302-2943
Answered by GE Lighting Expert
Q: QuestionIf I wanted to set up voice control for Siri to control all the lights in my apartment would I have to buy one of these for each room or could I use just one for all the lights?
Asked by Nick.
- A:Answer Thanks for reaching out Nick! That would depend on the distance of the other lights to the C-Reach and where you have it positioned. If you place in a hallway between rooms it should be enough to cover both of the rooms etc. Feel free to reach out to us if you have more questions at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Answered by GE Lighting Expert