Customer Ratings & Reviews

I had a nice time at Best Buy at your place. Very very nice and helpful.

If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Came in clutch after my brother broke the computer i bought him as a gift

Definitely exactly what I need because I have kids

Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!

Always great in helping with issues and servicing when needed.

Haven't had to use it, thankfully. Would recommend on expensive purchases and/or purchases above 100. But, I can't tell you what to do so, either get it or don't. Your objects are in your hands.

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

Peace of mind knowing that we purchased this service. If anything goes wrong with this computer, I know that we can always call the Geek Squad

Agents checked my device promptly and were professional with their communication and service.

I'm glad we purchased this feature. We will definitely be using it for maintenance and if we come across any issues. So far so good. I love it!

I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

Geek Squad has been very helpful each time I have purchased this service

Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.

I'm glad I could get an extra warranty for this because this is for my youngest child. I haven't needed the service yet but it's great to have.

I always buy protection on any electronics purchase. They are usually fairly inexpensive. I believe they are worth the price for peace of mind.

Good to have since my Chromebook is freezing up already.

amazing people to work on your items dont cost you anything

The package was way too good to not purchase for protection!