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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 1042 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the large screen, fast performance, and affordable price of the 17.3" Laptop. Many reviewers also appreciate its portability. On the downside, some customers have concerns about the Windows 10 operating system, keyboard lacking illumination, short battery life, and its unsuitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,042 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Super Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a very powerful and versatile machine offered at a super price. The colors are vivid and the response time is fast,

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    RIGHT OUT OF THE BOX THIS LAPTOP WAS AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PC WOULD RECOMMEND IT HIGHLY TO ANYONE WHO ASK. FASTEST PC I HAVE EVER OWNED AND I HAVE BEEN PLAYING WITH PC'S SINCE 1992.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the $$$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Value for the money. Good middle of the road power for around $200 less than others. Only con is can not add RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Opin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer large screen Best Buy Employee recommended it. He was right

    I would recommend this to a friend
  • Cons mentioned:
    Bloatware

    Rated 4 out of 5 stars

    Nice Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working out good so far, There's a lot of bloatware which can be removed.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new laptop it works great, the sound is very good, the screen is perfect, & the quality is very good..

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    I can see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large screen excellent when you have to open multiple windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am thrilled to have a new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very light weight laptop.and therefore easier on me to handle it.The specialists at GEEK SQUAD took every possible step to make sure I am totally happy with not just the purchase but the programs being set up for me ...I love the Lexington, SC store and their very polite employees from my "in store" and "GS" helpers my hat is off to you.Thank you for making this very special just for me.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    17 in screen is nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the larger screen size...updated my older computer after 8 years

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great laptop for a great orice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great and so easy to use. The screen size is exactly what I needed. The programs are all user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice laptop - HP - 17.3" Laptop - Intel Core i5 -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an older laptop and is doing a nice job so far. I still need to work with it more to learn all it can do. Would be nice if Best Buy offered training classes for people (seniors) buying newer laptops as it would enable us to get more out of the equipment we are buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop and Exception Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the HP - 17.3" Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - HP finish in jet black and love it! Added an external wireless keyboard and mouse for taking timed tests. Fast processing, brilliantly clear color and easy to use. In an era where nearly every retail business touts excellent customer service...Best Buy techs knocked customer service out of the park! Quite satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for this products..open box item, lots of hard drive space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First one quit....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and the feel of the computer even though the top is very flimsy. The first one lasted about a week and a blue screen appeared. Took it to Best Buy and they said the mother board was defective. Replaced with another computer and so far so good. It is possible I ended up with a one in a thousand bad one since all of my other HP’s have been great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop in its price range. Plenty of speed and memory

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    All we needed was a laptop for emails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, easy to use. Just needed to check email and accounts

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Large screen

    Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer to replace an old computer I was using. It is a quantum leap from the old computer, Fast, starts quickly, and great graphics. Not a touch screen but I traded that for a 17" screen and am very happy with the trade.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was easy, love the larger screen, plenty of hard drive memory for what I need and much faster than older laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop because my old one bit the dust. This one works great and is what I need at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at different computers at different stores and went back to Best Buy. The computer is well worth the price.

    I would recommend this to a friend
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