Customer Ratings & Reviews

Excellent condition like new. Battery life is great. Just minimum scratch on the side other than that everything is great. I will definitely buy again in the feature and I will recommend to my friends and family. I’m so happy with this product.

The phone looks and works like brand new. It had 100% battery health and was in perfect condition. It was really a nice deal for someone who doesn’t need the latest model and wanted something unlocked.

Looked new, other than one little scratch you can’t see unless you hunt for it. Battery health was at 100%. No complaints. Tried a new Samsung and didn’t like it, so I’m glad I could get this. Very happy with the quality and size. I had a pro max before and it felt too big for my pockets. This is perfect.

Great size and preforming device. I had the 15 pro max and decided to try the pro this year and I’m not disappointed at all. And buying it from Best Buy was the best choice due to me being a total member and getting that Apple care for free was a must.

I am disappointed that I was not advised that this device was not eligible for AppleCare during relevant consultation with representatives. I drove almost 100 miles to pick up this phone because I needed a replacement phone ASAP. I would have purchased a phone nearby had I known this product would not be covered by my BestBuyTotalCare membership. I'm not sure if the camera focus is working perfectly and I don't have the peace of mind I expect from the purchase of an Apple product, but otherwise it was a good deal.

Very sleek and good size, so far works great! Camara is so nice!

Everything went as planned I ordered the phone my sister picked it up and she said she didn’t even have to wait no more than five minutes when she got there and when I got off work I opened the phone and it was as beautiful as new as if I had just bought it from the Apple Store so if u need a just as new iPhone refurbish Best Buy got your back 100% thank u so much happy holidays from Anna R

Works great , perfect condition! I love the color too !

I am not going to make this an iPhone review. As far as buying a preowned iPhone from Best Buy: Phone was absolutely perfect. No blemishes, no scratches. Battery Health was 100%. Even though the phone was less than 1-year old it said it was ineligible for Apple Care if that matters to you.

The best product. Excellent value for money and beautiful. I would always buy again.

I have ZERO complaints. Jeremiah helped me with this purchase. His demeanor and clear communication reassured me that I could buy with confidence. This was a ‘refurbished’ iPhone 16 Pro. Not a single scratch or sign of wear. Battery health was 100% and only had 2 charging cycles on it! I am extremely pleased and will be going here for future phone purchases for the family. Thank you J!!!

Purchased a used iPhone I was kind of worried not knowing if it was the right decision once received on April till August works great love definitely would trust and purchase again if I had to

Great deal on all the refurbished phones there in great condition and they work great, will in the future buy another one from the box.

Best phone, love how fast it is and the camera is amazing

The phone purchased for my 14 year old son and he loves it no complaints great quality

Works Like Brand New Great Product ,u

The phone is great it’s just like new it just didn’t come in an apple box

The phone is exactly what we expected. It looked brand new .

This is a beautiful phone and bestbuy does a great job of refurbishing it. It doesn't even look used. Love it.

Great Phone!!! Just switched from samsung to iphone and i feel the difference. Iphone feels so much smoother and feels more better. Love it would recommend an iphone!