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Customer Ratings & Reviews

Your price for this item is $502.99
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The comparable value price is $669.99

Customer reviews

Rating 4.6 out of 5 stars with 202 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the excellent performance and ease of use of the Performance Desktop - Intel Core i5-12400 - 8GB Memory - 512GB SSD. Many appreciate its reasonable price and quiet operation, while some users wish for more USB ports and a more powerful power supply. The included storage and memory are generally well-received, although upgrade options are available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 202 reviews
  • Rated 5 out of 5 stars

    Powerful Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and love the simple look. I like a powerful desktop but don't need a gaming PC. This is a perfect fit for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    good home computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and its fast with plenty of features for a home computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Replacement to my All in One Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was easy to set up right out of the box. It works perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for what I need (working from home), easy set up, and fast processor.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great Performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful performance at a great price, plus free delivery! Best Buy all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wanted i7, purchased i5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d been shopping for an intel i7 based desktop but for the latest generation they were pricey. Shopping at my local Best Buy I noticed an open box i5 based desktop at a price I couldn’t pass up. I was worried I’d be disappointed with the performance but no. As just a casual web surfer its performance is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great ASUS computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new computer. It is fast and easy and Windows 11 is easy to use. Very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old (I mean old) desktop was dying. I am not a gamer. I just need a dependable desktop that starts up quickly every time I need it. And has sufficient storage at a decent price point. I already tandem monitors. This Asus is , exactly, what I need. No muss, no fuss, straight up and inexpensive. I am very pleased with the purchase and am using it every day without disappointment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Security camera recorder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep track of security cameras (8 of them) and it does a great job of keeping up with all the trigger alarms and all the video taping. Displays all the videos in 4K and having no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus is a great brand@

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus makes the best towers. Really happy with this one. Works perfect and is fast. The last tower I had was also Asus. It lasted 17 years. The only down side is this tower has no DVD drive and only a SSD drive. Limited on storage space. But that is fixed with an external drive. Good choice for the money

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Open Box Good (not great) Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was great deal (open box) sold with all pieces and 'remainder of factory warrantee'. Windows 11 and blindingly fast. Set-up was a dream... ASUS website verified that the 'factory warrantee' had expired a year ago. Guess this brand new computer hadn't ever been sold, but sat for years... also, ASUS, offers no provision to extend a warrantee, unless it's done DURING the initial warrantee period. Nice... still, a great machine... not that warrantee will ever be an issue... moving on

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Thomas M,

      It is great to hear that you are satisfied with the desktop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions.

      However, regarding the warranty, we certainly understand your frustration with our warranty terms and we sincerely apologize for that. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one. ASUS does offer a 90-day warranty on open-box purchases. To further investigate the warranty issue and have it corrected, we recommend contacting our support team at https://www.asus.com/us/support/CallUs with the device serial number. The following link can assist with locating the serial number: https://www.asus.com/support/article/566.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2302034578-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The open-box CPU is in excellent shape and performing well up to the mark. I am glad that I made the right call. Thank You Team Best Buy for doing nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Extremely reliable, fast and user friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tower because its the updated version of the Asus laptop I've worked on for years. I knew it would just as user friendly, problem free and fast as my original Asus and I was right. Zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    I have already included all needed info unless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This above CPU Is one of the most valuable product which I have ever seen more so ever utilized .I have liked so much .I have found it to be even the more useful and would have recommended it to any of my friends or acquaintances.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much quicker system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Dell box with this one because lots of things were slowing way, way, way down lately. The pros set up the new box and copied everything over and all the same old applications now run much, much, much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    New ASUS desktop with Office and Windows 11.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems very fast. Migrated from 10 year old Gateway 8.1 desktop. Technician came to house to install and transfer files. Still wandering around, looking for functions that we had with previous PC; don't know lifetime at this point, but satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my last computer was an Asus,and was great for 9 years. I bought this Asus, and so easy to setup and use and fast. This is the only computer brand for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peppy, even able to game after adding a dedicated gpu. Sata to 6 pin adaptor even allows you to use the stock psu although it’s probably at its limit

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is a great brand. This computer did not disappoint. Works effortlessly. Never have issues multitasking. It can handle everything without lagging.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer came on time a packed to prevent damage of decoration. It works great and with a few upgrades I have a very fast and powerful compter.

    I would recommend this to a friend
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