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Customer Ratings & Reviews

Your price for this item is $220.99
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The comparable value price is $549.99

Customer reviews

Rating 3.7 out of 5 stars with 72 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are positive about the SpinWave R5's mopping and cleaning capabilities, with many praising its ease of use and quiet operation. However, customers are negative about its navigation system, frequently reporting issues with getting stuck and inefficient path planning. Some also experienced problems with the charging mechanism and noted that the suction power could be improved for pet hair.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-72 of 72 reviews
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and regretted it pretty quickly, gets stuck very easily and doesn’t work that great. After about 5 uses the fluid quit coming out for the mop setting. The vacuum setting did work fairly well, but overall i don’t think it’s worth the money, i returned it for a different brand and am very glad I did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY IT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever, the sensors were bad and whem was mopping got lost everytkme

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth don’t waste your money don’t be cheap buy something better

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation, Suction power

    Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does not suck up hair and would simply clump it together on the outside of the canister and dump balls of it around my house. The mop attachment has a pencil width space for dirt, so I’m not sure how this is supposed to vacuum AND mop at the same time. My house was somehow dirtier after using this than before. It also can’t make it over the door thresholds and would be stuck mopping on top of them for over an hour. The different canister attachments would also get stuck on furniture, pulling it out of the vacuum, where it would force it to stop vacuuming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    One of my "Best Buy" to date!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The navigation and lidar makes a world of difference! Great battery life. Is able to sweep and mop a 1400 sq ft with just one charge and one water tank with juice and water to spare. No babysitting required. You can set walls, no go zones, send it to clean a specific area, se the progress on real time in the map, as well as establish a schedule. My only grime is with the app that crashes constantly but it is usable.

    I would recommend this to a friend
  • Pros mentioned:
    Mop
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Decent if priced good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good at mopping, not great at vacuuming. Does get stuck easily on stuff like carpet transitions though. If you get it for under 225 then it's a good deal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My favorite little robot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all time favorite essential appliance that makes my life easier. Especially being able to set mapping zones. I'm in heaven.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Live in maid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Go to bed with a gritty floor and wake up with a vacuumed and mopped one!

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Versatile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great versatile product, love that it both vacuums and mops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you have pets. Battery life just ok. It will repeat sections it has already cleaned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell robot vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bissell Robot Vacuum Works wonders, worth every penny!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the item it left dirt in piles around the floor Bought (2) to compare

    No, I would not recommend this to a friend
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