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Customer reviews

Rating 4.7 out of 5 stars with 484 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 484 reviews
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Perfect for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop; it was exactly what I needed for my college classes. It has a good battery life, runs well for what I have to use it for, and the touchscreen is a nice little bonus. The webcam is nice also since I have 1 Zoom class. The battery life is good enough as well. Usually, after about 3-4 hours of heavy use, I'm at 50% battery life left. Overall, works perfectly for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Overall, it's a good laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a good laptop that looks and functions as featured and expected. It gets a bit hot when playing games like Minecraft, but otherwise, it works splendidly. My biggest gripe is the Copilot key replacing the CTRL (Right) key. I've had the same laptop (HP 15-ef00dx) for the last five years (also bought through Best Buy), and I wasn't aware the Copilot key even existed, while also completely missing it being shown in the featured photos when I bought this laptop. The key is incredibly inconvenient and terribly disruptive. I wasn't too impressed that after spending $450 (holiday sale), I had to immediately go on a search to find a remedy in the form of an app to download (that takes up storage) and that I have to leave it running in the background for it to work (which takes up battery life).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. It's quick and easy to use! I would highly recommend it. I bought it for my husband and I'm contemplating getting one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Happy band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s fast. It was easy to install. I had help from the geek squad. It’s light and sleek HP. I’m very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC has decent display and speed. I have only had it for a few days, but it is serving the purpose as my working PC. It seems to run hot, but aPC cooling pad should do the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed, Touchscreen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the kids and they love it. Seems very fast and they love the touch screen. Thin and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen size

    Rated 5 out of 5 stars

    5 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy set up, large screen. Perfect for work or home!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    HP Touchscreen Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice laptop with touchscreen and a lot of storage. Fast speed and holds a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for everyday office needs. fast, not too heavy, and enough storage to install the necessary programs and save all types of everyday files.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Love HP laptops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new laptop as my old HP was running on Windows 10 as I had it for a very long time. I always buy HP as I love their products. The one is faster than my old one and the screen is more vibrant. It has larger memory space which is sufficient for what I use it for. It is a great computer for what I paid for it on a member deal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Your must choice for business trip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's HP quality and HP value you will need. 15.6'' is the biggest screen you can get for a regular backpack. I carry this with my business trip as a personal computer, with great speed as it's using Intel i5 and 16GB memory, which considered as huge on a laptop. 512GB SSD makes it a great choice for major PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth Performance in a Slim Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with how quickly this laptop handles everyday tasks. The touch screen is responsive and makes browsing feel a bit more fun. It boots fast, stays quiet, and has plenty of memory and storage for schoolwork and streaming. Overall, a solid pick if you want something simple and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Performance is outstanding. What's really nice is that it didn't come with a lot of bloatware - made set up fast and easy. The screen is very nice. Love that it has a keypad on the right side as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is a very nice laptop, Runs quickly and very easy to use. Love the large screen, Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using the laptop and its features. As a teacher, I rely on having access to my computer for tasks such as planning lessons and conducting parent-teacher conferences. It has been a great tool for staying organized and prepared. I especially appreciate that it has useful features without being overly complicated or difficult to use. It is simple enough to navigate, which makes it very practical for my daily work in the classroom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works as expected. Large, touch screen allows for easy view with an alternate navigation tool other than keyboard. Only change I would make is to darker keyboard letters, symbols and numbers a little for contrast. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop seems to be working ok. I use it for traveling, so I need something easy to carry and use. The salesperson, Nick, was wonderful and easy to talk to, answering all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Solid HP laptop at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during Black Friday sale at a great price. It is a solid, mid-range options for everyday tasks and light entertainment. The speed and responsiveness on the machine is good, overall it is lightweight and touchscreen is smooth. Copilot features are a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Does everything I have need it to at the speed I need. The touch screen is helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues. The battery dies pretty quickly. Besides that everything wlse works great

    I would recommend this to a friend
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