Customer Ratings & Reviews

great laptop! came in perfect condition and has been easy to learn how to use. joysystems did a great job refurbishing this laptop, feels brand new!

plenty of speed for a non gamer. 4 hrs battery and best backlit I have had compared to several. Used extraneous DVD drive to download office xp which is fine for me.

I was in desperate need of a laptop that could close and not be stuck in a death loop, and this fit the bill. The seller shipped quickly and I received it ahead of the expected delivery date. The laptop itself has a clear screen and is physically perfect except for two small chips on the edge that took me three days to notice. The laptop booted up perfectly and is responsive to commands with no lag. I’ve installed the programs I need and there is still no lag. It connects easily to my other devices as needed and I’m extremely pleased with this computer. Whoever refurbished it did a great job.

I purchased this computer for under $250 (after taxes). This refurbished laptop came in pristine condition, looking essentially unused and of higher quality and specs than others in this price range. There were no scratches, additional packaging to ensure that none happened in transit. It was in better condition than I frequently see with refurbished and/or open-box items. When setting the computer up the same day, I encountered an issue during windows updates, where the unit BSOD during updates. However, after resuming, it worked as normal so it is difficult to determine if it is PC related or Windows update related. Now it has been a month since the purchase and it has crashed due to a memory failure recently when my daughter was using it to play Roblox. I am observing it closely and will be reviewing Minidump files and seeing if it was application based or hardware related. Having had terrible refurbished products in the past, the experience with this one is significantly better. That said, I'm watching to determine if the issues we saw are related to the hardware. I did purchase the extended full replacement warranty in case it turns out to have poor longevity. Overall, given the frequency of use my my 10 year old and her minimal understanding of how to make computers run optimally (like closing background processes and applications), this computer has done an "okay" job. I would give it closer to 3.5 out of 5, as I've had $2,500 computers have similar frequencies of issues related to Microsoft and Intel, not the laptop itself.

Easy to just pick up and start using given the familiar ui and high speed capability. Great condition for being refurbished. Only gripe is the lack of a 10-key keyboard.

It's great! It arrived like new, works well, no problems. Thanks!

I’m really impressed with this product! It delivers fantastic quality and performance at an unbeatable price. The design is sleek, easy to use, and it works exactly as promised. The features are top-notch, especially considering the affordable cost. I’ve had no issues since using it, and it has exceeded my expectations. If you’re looking for a reliable product that offers great value for money, this is definitely worth it. Highly recommend!

I have brought refurbished laptops from Best Buy before and they are sometimes hit or miss. This one was a hit! I have used it for a couple of days and so far I am impressed with it. The reason I give it a 4 out of 5 is because the webcam could be better. It's not the worst and it does the job but I do wish it was better. I do understand that a lot of times the camera isn't upgraded so it's wasn't a deal breaker. The display could also be a bit better and brighter. Again this is more nit picky stuff. Overall I am happy with it.

Good price. Fast shipping. Runs great and has a good amount of storage

Just receieverd laptop,impressed with the condition.still in a good shape.it running fast.

Pleasantly surprised. Normally I don't buy a refurbished laptop but this is a great value for an Intel Core i5 with 16GB RAM. Great condition is like new.

I am very happy with the HP ProBook 640 G5 and am amazed about it’s speed and screen clarity. It has the right RAM for my purposes and storage capacity. I like the speaker volume and am happy with the slider that allows you to shut off the camera lens at the top. It has been a pleasure to set up this unit for my purposes. I will be using this unit to work with my robotics hobby. Thank you.

great Price! ProBook 640 G5 14" Refurbished Lap top Excellent condition. Laptop arrived quickly and was easy to set up. Love the large 512GB SSD storage and the 16GB of memory. def recommend.

I love it. It looks brand new. It's very fast. I am extremely happy with my purchase. When i buy again it will definitely be with joy systems. I couldn't afford new so this was a perfect solution for me. Thank you so much

My lap top came early which was awesome because I was on a time crunch! It works perfectly, stays charged for hours and looks brand new out of the box! I am very pleased and would order again.

Joy Systems did a great job refurbishing this computer. Its like brand new baby!

So far runs smoothly and is fast enough for internet. It took a while to arrive but is a good deal.

Great product! This is perfect for our family for school and work. It exceeded our expectations.

This computer is so nice! I needed to be able to work on Adobe premiere and it works great. Recommend

Laptop is perfect and almost new. It is perfect for a software developer like me.