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LG - 6.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Range with ProBake Convection - PrintProof Black Stainless Steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 310 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 310 Reviews
  • Rating: 3 out of 5 stars

    OK. Not great. 2.5 stars.

    Posted
    JL18
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Nothing earth shatteringly new here as compared to numerous other reviews on this product which has been out a few years. The convenience of having two ovens cooking simultaneously at varying temps of more than a few degrees is awesome, The gas burners on the cooktop work great and the high BTU burner really puts on the heat FAST! The low BTU simmering burner is just as nice keeping a low heat on small pots. Aesthetically, it's a very good looking product. With that being said, it doesn't seem that LG has really addressed any of the issues identified early on, notably: 1. Yes the knobs can be accidentally bumped to release gas without lighting the burners. They're in front & low -- need to watch this closely, especially if you have kids. 2. The upper oven cooks unevenly, hotter in the back/cooler in the front. As such, baking is almost impossible to do well up top, from getting a uniform rise on cakes & muffins, to an even brown color on biscuits, to simply cooking a sheet of cookies evenly from row to row. This oven is best served for foods utilizing heavy cooking pans, cast dutch ovens, etc. that can assist in spreading heat around roasts, casseroles, etc. Plus, with those, you can open the door & rotate the pan if necessary without ruining the product (e.g. baked goods). It's too bad because being able to bake multiple sweets simultaneously was a goal of ours. 3. The lower oven's convection system ("Pro Bake") is much better at baking, but still not perfect. The fan, which is used for both convection and to move air for traditional oven cooking is nice and helps a lot with evening out temperatures, although it's not perfect either. The extendable rack is a great feature for removing most items down low, but it comes at a price -- it eats up about 1.5" of vertical space, so if you have a large pan or food item you're cooking, like a turkey, you probably can't use it due to space reasons. And if you can't use it, that means you have to bend down even lower, in an oven that already opens up a couple inches off the floor, to get out the oversized (and probably extra-heavy) item that you had to remove the rack for in the first place. Not a huge problem if you're young. Think twice before buying if you have back problems. 4.) Nothing has been done to improve the stainless steel finish. While stainless finishes in general aren't awesome for minimizing fingerprints, LG's finish is simply bad. And this range's unique angled knob panel out front seems to reflect every little smudge right into the eyes of anybody nearby so we're constantly wiping it down. Wrapping up, we purchased this appliance to match our other LG products and thought this double oven range would be great. It definitely has it's positives, especially with the gas burners up top, but I don't recommend the range overall, because why buy an expensive double oven if neither of the ovens is that great? Maybe the smaller size of the two ovens in general contribute to its uneven temperatures due to airflow or other reasons; maybe it's LG's design; I don't know. So if you think a standard range-size double oven is a good idea and you want to try it, think twice before doing so (consider buying a traditional single oven with a convection microwave instead -- still some issues there, but at least you'd be able to bake two items at once). If you absolutely have to have a double oven and don't need a matching LG product like we did, I'd strongly encourage you to look at other available products before making your decision. Bottom line. Great idea, great features, marginal execution.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A Winner!

    Posted
    Doug
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We had looked over many ranges, opening doors, turning nobs, nob mounting, burner and grate construction, and features. We had an electric, single door oven before but wanted to switch to gas. This is simply the best 30" range of this type you can get at this price point. The dual ovens were great over the holidays, keeping food warm in one and cooking in the other. I had no problem putting a 17 pound ham in the upper. The cook top has an oval burner for the included griddle iron, which distributes heat more evenly than a central round burner. We had black appliances already in the kitchen and the black stainless option for this range seems to really go well with them and it doesn't show any fingerprints. The top surface is easy to clean and so are the burners. Overall construction was thoughtful and well done. Even the oven's interior with the bright blue finish made for easy viewing inside. A nice touch. I'm no chef, but there is probably a bit of a learning curve in using a convection oven. The lower range uses convection.. My first bake in it was an apple crisp. My old electric cooked it 35 minutes, applying a golden brown highlights to the topping. The convection took another 10 minutes and left the topping a uniform beige color. Otherwise, the results were the same. I still need to compare a bake in the top section. If you're buying a gas range for the first time and you're replacing an electric range, take careful measurements and check your gas outlet's location relative lower backside of this range, or any other gas range you might be considering. I had a gas line brought up through the floor and the plumbers did an excellent job getting it as close to the wall as they could. Even still, the range still stands 2 1/2 inches away from the back wall due to the gas pipe's interference with the back end of the range.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Professional quality without the cost.

    Posted
    Jrlaw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have been living with a temporary kitchen (without a range) for the last two-and-a-half years. Yes, the fixer-upper project extended beyond my original plans. I researched for almost six months before deciding on this particular range. I knew I had to have the blue interior on the ovens and minimum five burners. Based on reviews and cost analysis, I chose LG over Samsung. I couldn't be happier with my choice. The 5 burners are so convenient and the griddle makes perfect pancakes. The power burner boils water super fast. I love having two ovens and I'm very pleased that one of the ovens is smaller and makes perfect chocolate chip cookies. The slide out rack in the bottom oven is very convenient, especially for heavier items. The black stainless finish is beautiful with my new grey cabinets and silver mist sink. The finish doesn't show smudges as bad as the regular stainless. The up top controls on the back of the range are very simple to operate. The timer plays a happy tune when finished. It makes me smile. I have managed to use all five burners at once which made it obvious that I need to install a vent hood. Still looking for a black stainless one. Finally, the three grates above the stove burners are very sturdy and appear that they will give years of service. Best Buy delivery was perfect. Please note that the delivery men can't hook-up the gas range for you but it was not difficult to do. Bottom line -I couldn't be more pleased. This baby has everything I was looking for and it looks impressive and very high end.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Out of stock repair parts/-5 customer service

    Posted
    69GT
    • My Best Buy® MemberMember

    I love the convection oven and having 2 ovens. 2 ovens has come in handy since just 25 months old the convection fan died. With that said you would think that it would be fairly important for a manufacturer to have the necessary repair parts when a failure occurs. Big problem that the required part is out of stock. I ordered it and waited for almost 3 weeks to finally get the part. Removed the part from the box, not very well padded/loose in box, and the motors windings were damaged. I go to order a replacement and guess what, out of stock and I will need to wait another minimum 2 to 3 weeks for another. Totally unacceptable and I'll never purchase or recommend an lg product again. I'm an hvac contractor and occasionally repair some appliances so I get asked all of the time about home heating and other products/appliances and I'll make it a point to steer people away from lg. Being a technician that has installed som lg heat pumps in the past I called the rep for this region twice and never received a call back. Very poor customer service. lg sucks!

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your feedback, it is very important to us. I can understand how frustrating it would be to encounter the unexpected malfunction of the oven you recently invested in and to experience this delay in getting your unit repaired. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Rating: 1 out of 5 stars

    Broken

    Posted
    Jessica
    • My Best Buy® MemberMember

    I bought an LG gas stove from Best Buy. I have only owned it for about 6 months. I absolutely love to cook but now the oven will not turn on. I called LG and they said they will have someone to come take a look. Well over a week later someone came to my house. They walked in looked real quick and said we need to order parts and left. Well I’m still waiting for them to call me back to let me know when my parts will be in. I called LG again and the manager told me that she didn’t even see in the system that the company who came to fix my stove wants LG to order the parts. So, I asked when my stove is going to be fixed she couldn’t give me and answer. They refused to give me another stove to use in the mean time. So now I have to order food and spend more money. I’m extremely disappointed with the customer service and the item I purchased!! I should have went with a Samsung product.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hey Jessica, thank you for your review it is extremely important to us. It is great to hear that you loved your oven besides it malfunctioning after six months of use. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rating: 5 out of 5 stars

    More than WORTH IT!!!

    Posted
    MaddMaxx
    • Verified PurchaserVerified Purchase

    Who knew that a double-oven range could revolutionize kitchen operation? I am so happy with this purchase from Best Buy. I did my research, read all the reviews, read the manual, and was rewarded with a fabulous range. The cooking temperatures are accurate, checked with my oven thermometer. The stove top is roomier than I've ever had and it's a pleasure to have choices of burner size/btu's. I can bring 2 pasta pots to a boil, simmer a sauce and use a large frying pan all at the same time. The center oval burner is terrific for eggs & pancakes on the griddle, as advertised. I can also use this center burner with a ridged griddle for burgers! The proofing feature for homemade bread is a wonder. I have always had difficulty with this phase because of drafts and temperature fluctuations in the kitchen. This LG model has eliminated that problem. The overall kitchen temperature does not rise significantly when using either oven unlike my old Whirlpool which drove me out of the kitchen during summer months. This means baking, roasting, warming with the ovens is possible all year round! Happy wife, happy life!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Five stars

    Posted
    Dags
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We absolutely love this stove. I couldn't be happier with this purchase. We just had it installed last week and I've already tried almost every setting with ease. I didn't realize how much I would appreciate having two available timers (and the fact that the LG notification is a pleasant little song, rather than the standard stress-inducing beeping)! I was initially a little worried about the space available in each oven with a double oven model but both offer plenty of space with several rack placement options. The extended pull out rack is convenient for getting dishes in and out of the bottom stove. Both ovens come to temp quickly with the bottom oven heating to 450 in about 7 - 8 mins and the top oven heating even quicker. The five burners are powerful and I love the look of the front control area. Great product!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks great and love the double oven!

    Posted
    Tinkrbell1437
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have wanted to switch to a gas range ever since I bought my house and I finally got my wish! I decided to look for double oven models as I do a lot of baking and the LG had a good capacity on the upper and lower, which was important as the ovens are completely separate (unlike the ones that share a door and just have a heat shield between the levels. I love the range portion with the various max temperatures. The Ultra burner boils water super fast! I am giving it a 4 because the top oven heats pretty unevenly. The front is about the temperature you ask for, but the back gets much warmer so you need to turn your baking sheets. The bottom over seems to do better, especially if you are using Convection

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GREAT double oven!

    Posted
    DaveyShaver
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Over all, I am very pleased with this stove and double oven. I am having a hard time adjusting to the different size burners - the largest is the right front burner which I use the most because of being located near the countertop and find when I fix eggs in a smaller skillet, the center takes a while longer to cook. The convection oven is awesome. The top non-convection oven doesn't seem to get to the right temperature; however, there are instructions on how to calibrate the temperature in the instruction manual which we will try. I agree with the other posts about the knobs being too easy to turn on and as a safety feature this should be fixed. I really like the center burner for larger pots and grilling. It is very easy to clean. I'm looking forward to using it over the holiday season.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not the cook

    Posted
    Joxer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have had the stove for about 3 or 4 weeks and it appears to be a fine stove. I have used the stove top some, but my daughter is the cook and she has used it some and reports she likes it and works nicely. We do agree with just about every other review I read that the stove burner knobs do turn on way way way to easily. LG should remedy this immediately. It is easy to work around since we know and are very aware, but it is not a preferable thing to have a stove known for. Overall to this point it is a great purchase for the price and we are satisfied. At this time we would recommend the stove and would purchase again. Time will tell though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really nice stove

    Posted
    FlagAmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had this now for about 5 months. It's a great stove, and I'm so happy to have a gas cooker again! The stove top (4 burners and a griddle) are great. The simmer burner is so low I could probably put my china on there (kidding) - but it's great. The griddle works really well, too. Both ovens have very intuitive controls. The bottom oven has either convection or just plain "bake". This might be user error - but even if I have it to just bake, that convection fan is always on. May want to double-check if that's a for-real option. We have a 24 lb turkey this year to roast - it will be close to get it in the bottom oven. :) But I'm happy to have the two ovens for Thanksgiving this year!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a huge big step up from most ranges.

    Posted
    John
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a huge big step up from most ranges. I really like the double oven function and the proof setting for making breads. Yes the bottom oven is low, but it does not bother me. I also like using the smaller top oven for cooking smaller foods. and keeping items warm. The other advantage is the temp of the oven is hotter then most ranges, and great for cooking pizza at 550 on a pizza stone. I had a Maytag before this range, and hated every time I used it,

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy with purchase

    Posted
    HSlater
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So far, so good. I love the double oven with the option to use two temperatures along with the option to use either convection or conventional in the bottom oven. So now, baking dinner and dessert or rolls at the same time is no problem. the panel is very functional with assorted timers, pre heat, delay start, etc. If I had one complaint, it would be the cutesy music for the timer and pre-heat and end timer. It's like putting a smart car horn on a 1/2 ton truck. Not what I expected for such a classy looking oven range. I can live with it though. Small trade-off for the good points.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Calibration does not work correctly

    Posted
    Steve
    • My Best Buy® MemberMember

    When the oven is calibrated to cook correctly at 350 degrees and the display is reset to cook at 400 degrees the internal oven temperature reads 450 degrees and I burn things. LG sent a technician. He confirmed my readings and said this is the way the oven is designed and there was nothing he could do. Several LG people confirmed this statement by phone and email. The technician did suggest I get a remote read out meat thermometer to monitor the oven temperature.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Double oven makes holiday meal prep much easier.

    Posted
    needxrcise
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got my new oven two days before Thanksgiving. Boy was I nervous! We ate many progressive dinners with my old single-oven stove but having two ovens helped everything come together at just the right time. I normally brine my turkey, but read suggestions online that brining is not recommended when using a convection oven. I had already used a brine this year, so will try their suggestion for next year. Christmas came and I cooked my prime rib using the ProBake bottom oven. It came out delicious! In the future I would like to see a comprehensive cookbook made available specifically for the convection oven.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Double oven feature is awesome!

    Posted
    Philip
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    With the double oven you can cook two different items at different temperatures. You also have the option of a regular oven on top and a convection oven on the bottom. The preheat time on them, especially the bottom, is awesome! Less than 2 minutes on the bottom and 2.5 to 3 minutes on the top. The five burner set up gives more diversity to cooking with the flat griddle in the middle. If you need to heat something up quick, the front right burner will do it in about half the time. The only thing I might miss is having a place in the center of the cook top to put a spoon rest for cooking utensils.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Stove

    Posted
    Simon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The stove and both ovens by its self are great to use. I appreciate being able to cook and bake two different things in the two ovens at two different temps. It warms up quickly, heats evenly and very efficient. The stove has very large grating on top which is also pretty cool. There is a griddle that I can use while I am cooking that comes in handy. It's attractive looking also. If I had to give it a con, it does take a little effort to clean. (But just a little) The spatters seem to smear and I need to resort to using stainless steel cleaner on it to get the shine back with out the smear..

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I call her, Ursula.

    Posted
    AuntieStephles
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this gorgeous gas range. My other range met its demise, sadly, 2 days before Thanksgiving. I had a 27lb. fresh turkey in the fridge and no way to roast it. Best Buy was the only local store that had a floor model to sell me. This range is everything any woman would ever want. The interior is purple! The dual ovens were exactly what I didn't know I needed and when I say "bell and whistles" I mean it. It chimes!!! Also... CONVECTION COOKING! It keeps perfectly accurate temperature every time and clean up is so easy! This range was, in fact, a Best Buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful Stove!

    Posted
    Daisies60
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I absolutely love this stove and it makes me want to cook more. I have no problems with the knobs as mentioned in other reviews. Burners are very powerful, oven heats up fast. Oven is gorgeous. The only con is that it is a little hard to keep the stove top clean but that would be the case with any stovetop. I have not used both ovens at the same time yet but looking forward to doing so. Happy that I have the option to do so. Overall I am very happy with my purchase. Well worth the money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love love love!

    Posted
    Workingmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our gas oven but the dust after 13 years. I looked around and researched my next one. I decided to splurge for he double oven and I am so glad I did!! It makes cooking for my family a breeze. Not only does it bake evenly but the gas burners truly cook food more evenly and quicker than my previous oven. I'm still not entirely sure how that is possible. We have had this for over two months and I can confidently say that I would definitely recommended this product. You will not regret it!

    I would recommend this to a friend