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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 152 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the easy installation, affordable price, and multiple device protection offered by Total Protection + Safe Connect. They appreciate the reliable protection it provides against viruses and malware. While some users have concerns about the slow speed of the VPN and the renewal process, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 152 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    McAfee worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get great protection from mcafee, so easy to use and updates are great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best total protection for all my devices and easy installation on my PC and laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing yhe job. Although still having too many popups.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    McAfee review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MCAfee has protected my wi-Fi from hackers form getting passcode

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal, Easy to Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and seems to be working very well. Great price also.

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to protect some devices and decided to get this to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    McAfee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded this to my computer and it has helped it run better. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    worth for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and install on all my desktops, laptops, i-pad and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product BETTER SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with software for nearly 40 years (yes, they had it back then!) The old paradigm was higher product cost and lower maintenance/renewal. I dislike the idea where the vendor will auto-renew the product (for your convenience) at more than twice the shelf price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from you fine dealing with this company a pain in the rear

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi David, we're sorry if you're having any issues with your McAfee software. Our team is available 24/7 if you need any help. Please contact us at mcafee.com/support. mcafee

  • Rated 3 out of 5 stars

    Adequate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an adequate job. Seems to slow down the processing.

    I would recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for the feedback. We've made significant improvements to reduce any impact on performance. If you are experiencing slow down you can adjust the settings in your McAfee app to reduce background activities. If you need any help please contact us at mcafee.com/support. mcafee

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this on all my devices. Got it on sale so was a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    McAfee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool, very good software. It will provide your basic needs for security

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Virus software met all my needs!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The. McAfee Protection + Safe Connect was a great buy at an even better price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. No issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    McAfee Total Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you McAfee! My computer was dragging and I did not know why. It would not allow me to do updates either. I installed McAfee and found that I had so many viruses. My computer works fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item that prevents damage on computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Priced well, scans websites before the user enters that actual site. Is the difference between getting viruses, Malaware that slows down computer and causes damage that will cost a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    McAfee antivirus is cost effective antivirus for up to 8-10 devices and works well. Only downside is large size of the RAM is used to install this antivirus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    McAfee Total Protection Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed that the latest version doesn't support Apple Mac OS Big Sur yet. The problem is that you can't enable the McAfee firewall yet. Regards, Scott Spangler

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    McAfee won't let you cancel, slow, inaccurate cs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do I give MINUS stars? This was a completely horrible experience! First, after purchasing the subscription, I did not get an activation code from Best Buy. I tried for several days to download the security protection product, spoke with McAfee on chat and voice phone. McAfee customer service chat is inefficient and inaccurate. Best Buy referred me back to McAfee as they both referred back and forth to each other. If it didn't consume so many hours trying to get an activation code and successful installation, it would be laughable to experience such incompetency. After holding for hours for McAfee, it will now take them 3 weeks to process the cancellation and refund request, of course, that will take the refund cancellation process past 30 days which will disqualify the refund. JUST DON'T BUY IT! They won't allow a cancellation, they have their slow methods for denying the request to cancel. As my hardware tech told me, this product is not the correct one for Mac.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry you had issues receiving your activation code. This product is a digital product so you should've received your activation code in your email. Please check your junk folder as sometimes they go there. Once you received your order you need to visit www.mcafee.com/activate and enter your activation code. Unfortunately, if you'd like to cancel and refund your order you'll need to speak with Best Buy as that is where you purchased it. We apologize again for the inconvenience. mcafee

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