Customer Ratings & Reviews

Really enjoying our LG Refrigerator. Our old LG went kaput after 10+ years and the refrigerator is the only LG appliance that has lasted. Had to replace our LG Microwave and Dishwasher soon after purchasing but the LG Refrigerator has run well. It’s also pretty big inside. We don’t have a 2nd Refrigerator so it’s nice to have more space in both the freezer and refrigerator sides. Only gave 4 Stars because the drawers in the freezer and refrigerator have to be “grabbed from the bottom” so it’s kind of awkward but I think it’s to save space. And, I like the “no handles” but where you grab to open the refrigerator and freezer, is too low. They should have raised the outside water/ice feature to “eye level” so the “handle” could have been placed up higher.

Great purchase! Love all the features! Recommend purchasing it!

I bought this open box refrigerator over a year ago, and has been working great, I loved my fridge

Economical, spacious and very elegant. Quality materials and finishes.

Never thought I would want a "high tech" appliance but so glad my husband talked me into it❤️

I love the freezer on the bottom. This is a large capacity refrigerator/freezer. It keeps drinks very cold. The water and ice dispenser allows for this frequently used drink without opening the doors.

Worth it! As long as you have membership, you pretty much have lifetime warranty! I highly recommend.

I like it a lot, the French doors and lower freezer with the same are easier than just one lower drawer.

Best fridge I’ve ever owned, was scared because it’s a Samsung appliance but… WOW… love the pitcher!!!

We purchased a TotalTech membership because it was a "no brainer". The benefits far outweighed the cost. Some of the highlights are: 24 months of product protection, free delivery/standard installation, access to exclusive Totaltech member prices, free Geek Squad tech support available 24/7/365, extended 60 day return/exchange on most products, free 2-day shipping. We purchased a washer, dryer, refrigerator and dishwasher. So glad we also purchased TotalTech coverage at the same time. Our savings paid for the membership. Look into this program if you haven't done so yet.

I've used this plan several times and it has always been worth it.

Love knowing that if anything major happens im covered and the customer servi e is so helpful and nice!! Thry did an amazing job helping me pick out my purchaces and went out of their way to get me an amazing deal

Our fridge broke unexpectedly and we needed one asap. We went over to the local best buy and saw this in person then looked at a few others to conclude this was it. Delivery was within a few days of purchase and was quick and smooth. The fridge got cold quick and water and ice dispensers worked great. Coloring is also not the regular stainless steel, is a darker tone. Happy with this purchase.

Beautiful and spacious. Love the door in door feature.

So convient that we can use this for the big purchases that we have instead of getting seperate policies. Feel at easy with insurance.

This has really come in handy. An air conditioner we purchased for my son's apartment failed, and Best Buy removed and installed a new one for no charge.

I love the all inclusive Best Buy Protection as a long time Total Tech member. Love the convenience.

Excellent product. It creates peace of mind and great to have in your home.

Gets cold fast would recommend it to family and friends

This protection plan has so far proven to be most effective. No one in my home has been attacked or threatened in any way by any of the items I have purchased from BestBuy, although the cat has some doubts about the safety of the vacuum cleaner.