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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

100%would recommend to a friend

Customers are saying

Customers recognize that the Telo 4G Wireless Home Phone Service relies on a stable internet connection. Some customers have reported issues when their internet connection is unreliable, especially with multiple users at home.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Cons mentioned:
    Internet connection

    Rated 5 out of 5 stars

    Great Phone Service Alternative

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ooma has allowed me to save so much money on my telephone bill without losing quality. I opted for the cellular service which costs a few bucks more but is well worth it if your internet goes out which was one of our issue when more people were working from home as well as students attending school virtually. Also it offers you a backup to your Internet so you can connect essential items to wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma system installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great replacement for my Sprint Connect that is no longer supported. We like to have a phone number other than our personal cell phone numbers. And it provides three places in the home that a phone is always located in case of an emergency. The Ooma device was easy to get operational and the phone number porting was fone within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving for a Landline phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection an fast port number to the new service. Clear reception and strong signal near to a window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Ooma Telo device and the service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the device on the date promised. It arrived in good condition. We had no trouble installing it and it was a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Telo 4G

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea and execution of the Telo is good. Have had no problems with it and will continue to use. Good buy Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very reliable. I will recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Cellular Phone Service for Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay less then $20.00 per month for the home phone service, cheaper than AT&T and T-Mobile.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and savings! We are using this for my in laws. They are in an area with spotty internet connection so this covers all the needs for them. Pretty good deal we are saving them an extra $30 a month since we switched over.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 4 out of 5 stars

    Great for spotty internet connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to back up your phone connection. We live in a area where our internet can be spotty. This help solved that issue. Just note this isn't for full on internet use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hassle free set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching over was quite a breeze got set up and ported our old number in within a week! Take that ATT!

    I would recommend this to a friend
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