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Kelly Posted
Excellent - love the color and feel of the folio!!
ScottR Posted
Do not buy this. We purchase a month ago and we are having excessive ghosting as per the tech support at Remarkable. I can't find my receipt as it was a gift and they will not replace it. Apparently ghosting is very common and their customer service is awful. Waste of $$.
Posted
Hi Scott! Thank you for taking the time to share your experience with your reMarkable tablet. We understand your frustration regarding the ghosting issue you've encountered and the difficulties you've faced with customer support. Our team has reached out to you directly to assist you with this issue.
inso Posted
The synchronization is extremely slow. It takes more than a day to see the sync changes across various tablets and their respective apps. While the writing experience is satisfactory, I am encountering dead pixels on my tablet.
Posted
Hi! We appreciate the feedback you have given and are glad you love the writing experience. For the sync issue and dead pixels that you encounter, please reach out to our support team as they would be happy to assist further. You can do so here: https://support.remarkable.com/s/contactsupport
AlanaH Posted
Customer service from Remarkable Pro is terrible. Like the tablet, it writes well. The issue is the desktop app. I have been on Remarkable chat support three times because their download does not work. I was finally told there was nothing they could do. $700 tablet and there is nothing they can do. Seriously!?
Posted
Hi Alana! I understand the inconvenience you've experienced with our desktop app. It seems our support team is handling your case continuously as of now. Please continue to contact them to have this resolved. We’re committed to ensuring a better experience for all of our users, and we'll take note of your feedback to improve in all aspects of our services.