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Customer Ratings & Reviews

Your price for this item is $3,099.99
The comparable value price is $4,049.99

Customer reviews

Rating 3.3 out of 5 stars with 12 reviews

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  • Quality

    Rating 3.5 out of 5 stars

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There aren't enough negative mentions yet.
67%would recommend to a friend

Customers are saying

Customers commend the combination wall oven with microwave and steam cook. Many customers express satisfaction with the microwave feature, noting its performance and accuracy. Additionally, some customers appreciate the air fry selection, mentioning its ability to produce crispy textures, with some considering replacing their existing air fryers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Stylish and Smart: A Great Addition to My Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Microwave Combination Wall Oven in black, and I’m genuinely impressed with its performance and aesthetics. First off, the black color looks absolutely stunning in my kitchen. It adds a modern, sophisticated touch that blends well with my other appliances. The glossy finish gives it a premium look, and it’s easy to wipe clean, which helps maintain that sleek appearance over time. The touchscreen is intuitive and user-friendly, making it easy to navigate through various settings without needing to refer to the manual every time. Whether I’m using the microwave or the oven, the interface is responsive and straightforward. Overall, it’s not just a functional appliance—it’s a stylish upgrade that enhances the entire kitchen experience. Highly recommend for anyone looking for a high-performing and visually appealing wall oven combo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add to my kitchen… very user friendly… highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek design easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have samsung everything! This has a very sleek design and so far easy to use. It was installed in my new build so I have plenty to learn with all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    STOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color was just as I expected. Easy to install these!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Awesome oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking ove, very modern. Grate addition to the kitchen, very nice upgrade over my last oven!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Customer Services

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad customer service, from the numerous delivery delays to the installation and old item taken away service mistakes. Ths is the worst experience I've ever had with BestBuy. I will delete my account, cancel my BestBuy credit card, as well as tell my friends and family about you guys so they do not consider doing business with BestBuy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Wall mounted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful appliance it installed with ease

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality build, ease of installation and looks and performance as to be expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Runaway not worth buying appliances from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung product is fine some of the trim pieces to install it we're not specified very well in the instructions on installation. The entire process dealing with Best Buy to purchase deliver and install was utter ridiculousness and a waste of my time. I paid for removal of the product and they couldn't do that delivery wasn't delivered on time. I had to make several calls to purchase because they weren't able to handle finding a local product that they said was in stock. The appliance itself maintain several features of products in a higher quality Appliance brands. It has several features on it that can be beneficial if used properly. The air fryer is not designed very well on this product. Other than that the other features work really well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SethD,

      We understand how you feel about the delivery and installation of your microwave. Let us help you.

      To better assist you with this matter, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 1 out of 5 stars

    Still not delivered. Late!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to write a true review because my purchase has not been delivered and installed. Late!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Best Buy clients,

      To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 1 out of 5 stars

    Not Available, Actually

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially this Item was available, then it wasn’t. Projected delivery went from mid August to the end of September. I cancelled and ordered from a different place.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued Bestbuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store if you need further assistance.

      Have a great day.

      -Ernest- Samsung

  • Rated 1 out of 5 stars

    DONT BUY THIS ITEM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item from best buy along with matching other appliances. First time we used it theres an error code and doesnt work. Technicians came two times. Suggested replacing the item with new and there are ZERO anywhere in the county and no time frame from sansung on availability. Best buy suggested to refund me and buy from another business. Terrible. A month and a half of no microwave, no oven and zero solutions.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're saddened that you had to go through this situation. Let us help you, KCruz.

      We highly recommend performing the troubleshooting steps from the link below to help rectify the error code showing on the panel.

      Samsung range or wall oven error codes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001948/

      We would like to speak to you personally to gather more information about the wall oven and assess how we can help you. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148655157, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung