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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 26 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers enjoy the good condition of the Pre-Owned Galaxy A11 32GB (Unlocked) and consider it a good option for a child's first phone. They also appreciate the affordable price and good quality of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Rated 5 out of 5 stars

    Great secondary or main phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just finished uploading everything today. I charged the phone 10 days ago, and turned back on today to transfer data from other phone. Battery still 100% charge.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quickly. Arrived in great condition no scratches or dents. Was very easy to set up. Put my sim in and called my company to give new imei. Super easy. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Fits my Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone fits my needs (i.e., initiating and receiving telephone calls, initiating and receiving text messages and occasionally email correspondence).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It works great! It does everything pretty great for a cheap phone and works awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Is cell phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected while outstanding superb Couldn't ask for anything more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone. Was good value and in excellent condition despite being refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    $$$$$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my nephew, He's absolutely loves it. It looks and works like a new one. At this time, very happy with my purchand will consider using your company in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow phone. Wont hold a charge. The phone has no storage space either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great black friday bargain, I love it, I was in desperate need of an upgrade, the features are great, extra storage is amazing. All the features are great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality with a fair price! Prompt delivery as always.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality phone. Works as promised. It’s a good price for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good deal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in very nice condition, no markings or scratches. This is my second purchase of reconditioned phones from BB. happy so far!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it's pre-owned but it seems to me that no one "vet" this phone befire selling it. It overheats, it freezes constantly, it does not hold a charge, you have to charge it twice a day. My old A03s works better than this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom and she like it very much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my mother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Phone was delivered in a timely fashion and is easy to work for my mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work. Nice and thin. Fits in my small small small l handbag.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in excellent condition... works perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung A11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good gaming phone though is good for everything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent option for a child to have their first phone . It's beautiful, they're in very good condition and they're cheap

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is slow and can tell screen was broken because ink stain is inside phone

    No, I would not recommend this to a friend