The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Rated 1 out of 5 stars
Malfunctioning water dispenser not even 1 year old
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely disappointed by the quality of this freezer. Not even a year old and already having issues with it. Water dispenser is malfunctioning and it starts to pour water out on its own. 2 times it has flooded my kitchen floors. Today it happened again at night. I am scared it will happen at night or when we are away. Don’t want to replace my new hardwood flooring if this happens again. Please stay away from thermador, it’s expensive and such crappy quality
No, I would not recommend this to a friend
Brand response from Thermador Team
Posted .
Hello TatyP, we apologize for your experience and appreciate you bringing this to our attention. Your feedback is very important to us and will be shared with the appropriate groups for further review and consideration. It is our priority to ensure your safety, and we wish to provide you with immediate assistance. Please contact our customer care team at 800-735-4328 for real-time support. Thank you.
Rated 4 out of 5 stars
Pricey but good quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pricey but it matches my refrigerator. lots of glass and metal with very little plastic so the quality feels good. Excellent help, advice and service from the folks at my local Best Buy
I would recommend this to a friend
Rated 5 out of 5 stars
Long delays
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It will be great once the freezer arrives, I'm sure. Till then, we're waiting and waiting like most people who bought Thermador and believed their assurances.