This reviewer received promo considerations or sweepstakes entry for writing a review.
I brought the 30"downdraft back in 2015 when I remodelled my kitchen, I loved it and it looked fantastic. It also worked very well however it failed less than 3 years in considering I hardly ever use the cooktop I was disappointed. By agreeing to use an installer that Wolf recommends (paying quite a bit more) I had the extended warranty and the downdraft was fixed at no charge to me. Fast forward to July 2022 and once again the vent won't go up or down and now I have no warranty, two visits from the appliance guy, a new main control board, new distribution board and new remote control and cable and it still doesn't work Most troubling of all is the rust that has accumulated on the cover boxes underneath the cooktop unit. The only explanation I have received is when cooking with oil the vent sucks the oil down and coats the metal boxes with the oil which then attracts the moisture to it, hence the rust. Now two guys want to remove the vent and check the micro switches inside the vent. At this point I'll be paying more to fix it in parts and labor than a new one would cost. Also should a buy a new one considering I've only had this one seven years with very light use and it has failed twice
