Customer Ratings & Reviews

I preordered the iPhone 16 pro max to pick it up in September on the day it released. Previously, I had an iPhone 12 pro. So my phone was about 4 years old plus I had broken it( yikes). Now that I’ve had it for about a month, I can say it was so worth the purchase. I love how big it is, the color, and the chrome look on the sides of the phone. Camera wise, AMAZING. My 12 pro had 3 cameras but apple went all out with the 16 camera. I have mine set at 4k and they’re the best photos. The phone is super quick, charges fast, and has more cool features to it. The side camera button and action button on the top left i was most excited about. It’s super convenient when you take photos. As far as the action button, mine is set to turning the ringer on and off. I found it annoying to move my old ringer button left or right. To add, the brightness and sound are quality. It could just be new phone speakers, but it’s quite loud, in a good way. If you’re looking for a new phone or upgrade, this is it.

Super fast, amazing camera, and the battery lasts all day. Definitely worth the upgrade!

The iPhone 16 Pro Max is a game-changer! The camera quality is absolutely insane — crisp, clear, and super professional-looking. Whether it’s low light or daylight, the photos and videos come out stunning every time. If you’re into photography or content creation, this phone is a beast. Apple really stepped it up with this one!

Is very good i like the company when i When I went I fell in love with the products and prices

Overall it is a pretty good phone. I love the new features that it comes with. The only downside is it just overheats easily.

I absolutely love this phone. The sound and camera quality is amazing.

Best phone !! Cámara have great dynamics in the settings

Awesome phone is the camera and video aspect of it.

This is one of the best iPhones they put out yet. It does a whole lot of stuff on it. I’m glad I got it. I would I would recommend everyone to get the iPhone pro max 16

I totally love the phone..Best camera ever...likes best buy

[Employee of bestbuy] Great phone i love the ios 18 and apple ai and i love the camera

Best smartphone on the market. Quality unmatched!

Very easy transaction and o always get my phones from Best Buy

I give it 4 stars depending on what you are upgrading from. If from something older than a 13 or so then it will be a pretty amazing upgrade. But there are still a few dated things about this phone that make me give 1 star less. I feel like Apple is a bit behind the curve at this point. This phone is still pretty amazing but it could be better. Design: Meh I mean there is only so much you can do with an iPhone or any phone but this is dated. I can't stand the camera bump and how it makes the phone tilt. If you use your phone careless it's a huge pain. The titanium is OK, but honestly the thing is far too heavy. And it got a smidge heavier from the 15 Pro Max, these phones need to lose some weight to be truly comfortable. Screen: Exceptional. the 120MHz and colors, etc are all great. Apple needs to work on PWM (flickering) if you are sensitive to it (many are not) its not great, Apple could spring a few bucks to have a great MHz but they have not done so and its cheap in my opinion. But overall it's a great display. The 16 Plus should have 120MHz at this point I would have gotten that one if it did. Again Apple being cheap and not bringing tech that should be in 2024 as a minimum on all devices given what they charge. A18 Pro: amazing I mean iOS will not even blink with this chip. The phone can overheat but so far it's been good compared to my 15Max which was overheating constantly and while annoying would constantly dim the display and that was super annoying when it happened. So let's hope that is truly taken care of. Colors: So boring. I got the Desert and its nice, its like a Rosy Gold in certain lighting think iPhone 12 or XS. It's not ugly but the colors are just so bland compared to the 16. And it's a shame that Apple cannot seem to release at least 1 fun color or something bold on the Pro. Like Pro people cannot have a bit of fun? Its insane. The white is also quite nice its actually like white not some creamy off white like the 15 pro max was, but like true Apple white. The other colors are meh. If you like Black that is closer to pure black or the Space Black MacBook Pro. Camera / Button: I dont really use my camera that much, but it's definitely top notch. But so was the 15Pro Max so what are we really gaining here? I feel like these have become more professional cameras and everything is like a side show. That's fine for the pro photographers but I feel like they are missing people that do other things on their phones. The button is meh. It's cool to capture photos relatively quickly but it's positioned weird so your mileage may vary and the scroll thing on is too gimmicky to futz with for me anyway. If you have a case on make sure you get one that supports it or you may not be able to access the button properly and it will drive you nuts. iOS 18: Again it's OK, I feel like iOS is getting to be bloated. The bottom bar is different in many apps and it drives me nuts particularly on the Max. Even the new you can place icons anywhere is still half baked. And the setup is a hot mess! I dont know who tested that nightmare ugh but I recommend doing the encrypted backup to get started. Phone to Phone is a joke this year. The lack of multitasking on the Max is also a huge missed opportunity. The screen is huge but you cannot do anything different from the smaller one? Like what. that just doesn't make sense. Battery: Exceptional! This thing lasts forever. Compared to iPhone 16 Pro: I got the regular Pro first to see if the 6.3 would be good enough since I had a max for years but they are just so heavy I got sick of them. I tried for a few days and it was lighter but still quite dense so the weight savings were not that great overall. The max weighs a bit more but its spread over a larger area so feels less dense and therefore feels lighter. Still they are both heavy. The 16Pro is nice but the 6.3 is just still too small sadly. Hopefully the 6.5 iPhone 17 is the goldilocks with hopefully 120MHz and nice colors. Overall Its an iPhone and a decent one but for the price it should be better at this point.

The iPhone 16 Pro Max is hands down the best iPhone yet! Everything about it feels faster, smarter, and more premium—from the new Apple Intelligence features to the gorgeous Natural Titanium finish. What I Love: ✅ Super fast performance – Apps open instantly, and gaming is smooth with no lag. ✅ Apple Intelligence is a game-changer – Smarter AI, better Siri, and enhanced productivity. ✅ Battery life is amazing – Easily lasts a full day, even with heavy use. ✅ Titanium design looks & feels premium – Lighter than expected but still super durable. ✅ Camera is next level – Low-light shots are crisp, zoom is impressive, and video quality is stunning. Anything to Consider? Honestly, not much! If you're coming from an older iPhone, this feels like a massive upgrade. The price is high, but you’re getting the best of the best. Final Thoughts: If you want the fastest, smartest, and most premium iPhone, the 16 Pro Max is 100% worth it. Highly recommend

Very lightweight, color looks exactly as advertised. I am not a huge techy person but i loved it. Seamless usage between apps, very responsive. Amazing battery life. No glitching for me. I never even touched close to half my storage. Perfect for the everyday commuter

Well I usually upgrade every year to the latest pro model and I’m coming from my iPhone 15 Pro. I tried the regular size pro model a few times in the years but definitely enjoy the “Max” size models more as most of my past pro model iPhones have been the “Max” size minus last year’s flagship pro phone and have to say the new 6.9 inch screen is stunning and elegant in every way. Not only is the screen a major benefit of the “Pro Max” model to be able to see and watch content better but also all of the “Max” models are known for the best battery life on the iPhone lineups each year because of their bigger battery inside helping it to last longer than the regular pro model and regular iPhone options. Brought this beautifully designed Apple iPhone 16 Pro Max in White Titanium on Black Friday and being a longtime Apple fan guy I’m always impressed and never disappointed with the Apple experiences of their products! Not sure what others on here are complaining about as far as bugs go cause I haven’t had any issues or problems with my device yet and most likely won’t but if any it’ll probably be minimal but there can be issues with any device regardless of the branded phone as technology can also have problems at times that’s just life where everything isn’t perfect. Definitely excited to see where Apple Intelligence goes with this phone and all of the other features such as the camera button with IOS 18 updates etc! Love me some Apple and gotta say I haven’t had the white/silver color option in years but I definitely think it’s their best color in the pro lineup this year for 2024!

I upgraded my iPhone from a 13 Pro Max to this iPhone 16 Pro Max and I absolutely love it! The performance boost with the newer hardware is noticeable right away — apps launch faster, multitasking is smoother, and everything feels super responsive. The 6.9-inch Super Retina XDR display is stunning — bigger and brighter than what I was used to on the 13 Pro Max, and it makes watching videos, scrolling social media, and reading texts such a pleasure. The colors are vibrant and the refresh rate keeps everything silky smooth. I also really appreciate the improved camera capabilities. Photos and videos look sharper and more detailed, especially in different lighting conditions — it’s great for everyday snapshots and capturing memorable moments. Battery life has been excellent for me too — it easily gets me through a full day of heavy use without worrying about charging midday. The design feels premium and solid in the hand thanks to the desert titanium finish, and even the new button features (like the Action/Camera Control button) add nice convenience in daily use.

I've used several smartphones over the years, but nothing compares to the seamless experience of the iPhone. From the moment you hold it, the premium design is obvious—sleek, solid, and thoughtfully crafted. The Retina display is crisp and vibrant, making everything from photos to videos pop with incredible clarity. Performance-wise, the iPhone is blazing fast. Whether I'm multitasking, editing photos, or playing graphics-heavy games, there's zero lag. The A-series chip is a powerhouse, and iOS is optimized to make every action feel intuitive and effortless. One of the standout features is the camera. The computational photography is next level—I’ve taken low-light photos that look professionally edited. And with features like Cinematic Mode and ProRAW, even casual users can capture stunning content. Battery life is excellent, Face ID is lightning fast, and the ecosystem is unbeatable. Everything syncs so well across my Apple devices—it’s convenience and peace of mind in one package. If you're on the fence, just go for it. The iPhone isn’t just a phone—it’s a complete, reliable, and beautifully integrated experience that gets better with every update. Totally worth every penny.

The iPhone 16 Pro Max impresses with its sleek design, powerful A17 chip, and outstanding camera system. The vibrant display enhances everything from streaming to gaming, while the improved battery life keeps you going all day. The upgraded camera excels in low light and offers fantastic computational photography features. Running on iOS 17, the user experience is smooth and intuitive. While it comes at a premium price, the performance and features make it a worthwhile investment for anyone seeking a top-tier smartphone. Overall, the iPhone 16 Pro Max is a standout device that raises the bar for mobile technology.