Customer Ratings & Reviews

Everything looked good and intact.Only issue is the battery getting hot.

i love the color , even though it was a used refurbished phone it was in great condition it works great. No defects.

I would NOT recommend buying a phone from 2ndphoneclub on Best Buy Marketplace. My son’s phone had an issue, and the replacement process has been absolutely ridiculous. It has now been MORE THAN THREE WEEKS, and he still has no phone. I have followed their instructions and done everything they asked, yet the process continues to drag on. My son needs his phone for school, sports, and for us to communicate, and I’m still paying for phone service he cannot even use. A replacement should never take this long. Best Buy did try to help, but my experience dealing with 2ndphoneclub has been extremely frustrating and disappointing. After this experience, I would rather buy directly from Apple or my phone carrier than ever deal with this kind of hassle again.

Good phone no issues even with 79 percent of battery phone works amazing

The item is good and almost new only I received blue, I ordered purple.

They sent me this phone, it was suppose in excellent condition, the day it was received it started having software issues and had to hard reset the phone several times over the next couple weeks. Then on week three of having the phone, the battery swelled. I have contacted them several times and they are making excuses as to why they can’t refund it after they told me they would. Don’t trust them and don’t waste your money. It was purchased from 2ndphoneclub which I thought I was purchasing from Best Buy.

This was a great deal and worked flawlessly. My son was very excited about getting an updated phone and this was a great price.

Came in and at 3 weeks it is dying at 60% and i i think its a battery problem which is ridiculous

Excellent is best because you still have both options to use Esim or Sim card.

The quality of the refurbished repair ir very poor. You could see the glue all around the phone and even then it was still not fully closed. You could see inside the phone through the gaps.

Excellent quality phone with flawless screen. Super fast shipping as well.

Very poor response from the seller . Very delayed shipping don’t trust them