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CatD Posted
I have the Arlo 2’s and had high hopes for this camera and it has fallen way short. It doesn’t start recording a car until it’s right in front of it if at all. It missed the huge fed ex van completely!! I have angled and moved it closer and still nothing. The door camera which is further away will spot it, and I waited for the Arlo essential to go off but it doesn’t. It will catch the dog running more than people or cars. Photo is when it finally caught movement!
Posted
Hi Cat,
Thank you for your review. Please read the following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
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JasonC Posted
These cameras are absolutely fantastic. My only complaint is that after I bought them, Best Buy raised the price 57%. So when I went to buy more, the price was ridiculous comparatively. I asked if they would price match my original purchase and was told no.
user393409 Posted
Great cameras, but the Internet connection and software is quite glitchy and takes sometimes an unacceptable amount of time to connect to the camera to view once you’ve received an alert
PKMan87 Posted
Great quality at a nice price point. We have a set for both of our properties and they do the job when needed. At one of our properties, the cameras are facing north and take the brunt of the weather coming off of the lake and I have not had to charge the battery in the last 14 months with the first set I ordered and this was my second set from Best Buy.
GermanG Posted
I recently bought the Arlo Essential XL Outdoor Security Camera (3rd Gen) from Best Buy and I’m really happy with it. The 2K resolution video is sharp and clear, even at night, and the app makes it easy to watch live footage and get motion alerts right on my phone.
DarieN Posted
These work good and as advertised . Lighting is great at night. Best microphones on a camera
twinDs Posted
Great security system. It has all the features you could want. It was easy to install and the quality that I expected.
Gameman13 Posted
Cameras, easy to connect to Arlo hub, camera video is very clear, battery life seems to be pretty good.
CarmenR Posted
excellent product i recomended a 100%. the quality of the video and live streem is amazing
AmyM Posted
Disappointing! I had Arlo several years ago. The cameras lasted a long time, it was the hub that went. I wanted to try another brand (Blink, not a fan), but decided to return to Arlo. My fault I didn't read the fine print, you now have to subscribe to a plan to get the cameras to record (previously they saved to the cloud). Minimum plan is $19/mo. Basically, these are only good for watching what's going on when they alert, they don't record. Lived with that for a couple of months, but now the cameras go offline - everyday. I have charged them, removed and reinstalled them, updated the firmware, yet everyday they go offline. I called tech support, they were no help, told me to do everything I have already done. They connect for a few minutes, a few hours, but eventually go offline. Arlo says it's my internet, nothing else goes offline but their product. I'm frustrated and disappointed.
Posted
Hi Amy,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
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Tjfen Posted
Much improved in speed, connectivity and battery life compared to Pro4.
MichealB Posted
Didn't use but some of the best for price. Reccomend getting extra batteries
Giggles Posted
Works ok until the subscription ends then the subscription is so expensive! Anyone else tired of paying a monthly charge for everything!
DavidR Posted
excellent product ==rrrrrrrrrrrrrrrrrrrrrrrrrttttttttt
DavidI Posted
Works great perfect cameras for indoors. Would highly recommend
UrielG Posted
Definitely great product, security cameras work amazing