Customer Ratings & Reviews
See more imagesCafé - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
- Model:
- CWE19SP4NW2
- SKU:
- 6353914
Highly rated by customers for:
Customer reviews
Rating 3.6 out of 5 stars with 16 reviews
Top Mentions
- Rated 5 out of 5 stars
Steilacoom House
BretA Posted
The GE Cafe line is brilliant…style, functionality, flexibility. We couldn’t be more pleased with our choice of refrigerator and how blended perfectly into our 1932 bungalow remodel.
I would recommend this to a friend - Rated 4 out of 5 stars
Looks nice, works well enough!
Bought to match our set and replace our older fridge. Does it's job. One annoyance is that when opening the freezer, the ice tray bangs rather loudly due to the roller tray design.
I would recommend this to a friend - Rated 1 out of 5 stars
Horrible Experience
DayanaB Posted
My experience with Best Buy have been the most ridiculous experience I hope I never experience again!! 4 refrigerators was delivered to my home. I spoke with customer service over 8-10 times. Visited the store I made my original purchase 3-4 times. I purchased a membership and I want my money back because I will never shop at Best Buy again or refer family or friends.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted
Thanks for reaching out to us. We regret to hear this happened and encourage you to reach out to Best Buy at 800-433-5887 to discuss your concerns.
- Rated 3 out of 5 stars
Good looks, not so practical
Lovenella Posted
Good looking fridge. Good for a small family, little bit noisy
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted
Hello- We appreciate your purchase and are happy you like the aesthetics of it. This is a beautiful Counter-Depth model that has a lot of great features. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology so you will hear them more than your previous model. We have some information on the different sounds on page 31 in your manual. If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe
- Rated 1 out of 5 stars
bad refrigerator,
Phiyen74 Posted
i got the refrigerator on 1st June and in the vegetable compartment my vegetable became ice. The jar that i have liquid has ice cube. It took me few days to call Geek Squad because I always had to way very long. After 4 days I finally got someone to answer. I paid extra 3 years protection plan and now I have to wait for Ge to come to repair all day today and no one is here yet. I was asking to return this refrigerator and the answer was over 15 days. Steve said he will ask the supervisor and I waited for 2 hours on phone and then finally the phone stoppedPurchase on 03/04/2020
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted
Hello Phiyen74, thank you for your review. We are sincerely sorry your refrigerator has required service since its installation. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@Cafe
- Rated 5 out of 5 stars
Refrigerator
TrishaE Posted
Beautiful fridge that utilizes its small space efficiently and works well.
I would recommend this to a friend - Rated 5 out of 5 stars
Awesome beauty
CafeMicrowave Posted
Beautiful, a bit less spacious than our 22 cu ft since now counter depth but still awesome.
I would recommend this to a friend - Rated 5 out of 5 stars
My Cafe frig
Gram Posted
Love the look of my new refrigerator. It is a little small, but it seems to serve my purpose quite nicely.
I would recommend this to a friendBrand response from Cafe Appliances
Posted
Good day,
Thanks for taking some time to review your refrigerator. We're so happy to hear you love the design! It definitely will stand out in any kitchen. We're glad that it's working well for you. If there's anything you need, reach out to us anytime. Mike@Cafe
- Rated 5 out of 5 stars
Refrigerator
SheilaH Posted
I love this fridge.It is beautiful. My son is buying a new home and probably will purchase it also.
I would recommend this to a friend - Rated 5 out of 5 stars
Nice finish
ShellyK Posted
Nice finish. Smooth drawers. Moor inside space than expected. Ice machine keeps up with a busy household.
I would recommend this to a friendBrand response from Cafe Appliances
Posted
Hello,
We appreciate you reviewing your refrigerator. This is definitely an awesome model with lots of space for a large family! We're glad that you like the smooth drawers and how well the ice machine keeps up with lots of guests. If there's anything you need, please let us know. Mike@Cafe
- Rated 2 out of 5 stars
Cheap
Valentina Posted
Interior light was crooked. Inside had scratches from tools/assembly. Freezer door extremely flimsy and wobbly. Tool that came with handles didn’t fit. Not worth the price at all.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted
We are very sorry to hear you've had these issues with your new refrigerator. Please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393. Joyce@CafeAppliances
- Rated 5 out of 5 stars
My new refrigerator
Ayow34 Posted
Its a beautiful refrigerator with lots of storage .
I would recommend this to a friend - Rated 5 out of 5 stars
Café fridge
SavannahE Posted
The purchase of this fridge was so easy and simple. It’s was delivered and installed with no issues.
I would recommend this to a friend - Rated 1 out of 5 stars
Worst purchase ever
Bobby Posted
Do not buy. The fridge is extremely loud. Horrible, can hear from bedroom
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted
Hi there,
Thank you for taking some time to write a review on this refrigerator. We're incredibly sorry to hear that your unit is incredibly loud. It's definitely a nuisance to deal with and we'll be sure to share this to our development team for future builds. If the noise is unbearable, we recommend having a technician out to look at your refrigerator. You can schedule an appointment by calling 800-432-2737. Hope this helps. Mike@Cafe
- Rated 5 out of 5 stars
Cafe Refrigerator
KristyB Posted
This refrigerator is so beautifully designed, I love it! I have it in matte white which is actually almost like bisque, it looks perfect in my kitchen. I would highly recommend this refrigerator. The only drawback is that there is a slight noise as it refrigerates, but I still would not trade it for any other.
I would recommend this to a friend - Rated 1 out of 5 stars
poor service
WendyM Posted
I ordered this refrigerator in November for a Dec 18 delivery, before Christmas. On the day before I contacted Best Buy for details and they said the delivery date had been cancelled because the item is not in. So why didn't anyone warn us so we did not miss time from work and move everything in prep for delivery? Then we had to schedule a new date, waiting another 3 weeks for Jan 8, so we did not have the fridge for Christmas dinner, etc. After we got a message that we have a new date for Jan 13 with no explanation. Delivery service does not answer the phone so my advice is do not buy a fridge from Best Buy.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted
Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly to further discuss your delivery concerns at: 1-888-237-8289.