Customer Ratings & Reviews

This printer was such a good choice over the one it replaced. Quick and quiet. The only issue I had was seeing the prompts in the little window to pair the WiFi for a wireless connection. This was challenging because it was dark and hard to see. Great once I did it!

Easy to use. Pretty quiet and fast printing. Connects to my iPhone and printing without laptop. Price is good for value

It seems like it may be a good printer, but the screen to enter data on the printer was hard to see and navigate. The overall construction when the toner cover is lifted seems a little weak. Lots of flimsy plastic. Watch out for the "transport guide" under the toner lid. I've attached pictures of what can happen if it is not locked into position. The lid will not close. If the green sticker in the center can be seen it may be ok. If not lift the guide and push in to secure it. I did not see documentation of this. It would be simple to put a warning in the manual or video. Others have had the same issue. Also maybe add a way in the remote UI to setup the printer initially if someone does not want to deal with the window.

Works great and the set up was super easy. Can even print from my phone.

Will always be grateful to Best Buy for having such discounted products and no compromise in quality.

The printer works well and was easy to set up and connect to my computer on my wi-fi. It prints double-sided which is a nice bonus. It came with a starter cartridge which googling showed works for 3,000 pages. The downsides I have with the printer are 1) it is difficult to use the screen because its small, 2) when I try to print from my phone, it doesnt work and gives a no paper error. Overall, I am satisfied with it.

So this will be in two parts: The printer itself, and the warranty process with Canon. (I have owned this printer model over 1 year as of now) Unlike HP, Canon still provides simple, functional printer drivers that are easy to download, install, and get you going. No broken website pages or website dysfunction like HP has. It includes a power cable, usb cable and a printed manual in the box. Also, if you look at the price per page for the 071H toner on this printer, there is nothing from HP that can beat it for a non commercial printer, AND, unlike Brother, there are no drum units to worry about. Also, even amongst other small Canon printers, the cost per page on the 071H toner is better per page than the 128 and other toners they have been using for probably a decade or more. Unlike HP, no subscriptions, accounts, "smart" software, apps, etc. that they try to push you into. You simply unbox the printer, plug it in, and it works. With a Mac, you don't even need to install a driver if using it with a network cable or as a network printer. I haven't tried it yet, but linux compatibility appears there. I think it was listed somewhere as linux compatible. If as usb, then yes, driver first and maybe a hair of complication if using linux. Canon really has the most stable drivers I have seen from any printers. While this will not print sharper resolution 1200x1200 dpi, at 600x600 dpi everything comes out clear. It prints immediately, is very quiet when printing, and when not printing, stays silent 100% of the time and in standby mode. Double sided prints well without issue. While I wish it came in white, I can make that sacrifice as it is a small, cubic, clean looking printer from an appearance standpoint and easy to put something small on it such as a small Epson or Brother stack sheet scanner, for example. My issue and how Canon went above my expectations and fixed it: Last week, about 5 days after the warranty expired, the printer would get stuck on the startup sequence and just freeze, with the little lcd screen showing a loading bar at 1/4 of the load. There was nothing that could be done. My research online suggested it is when the wifi connection glitches, and potentially can freeze the printer during startup, but resetting the router and starting up with the router off did not solve the issue. So, it was basically bricked. I actually ordered a new one right away thinking I would not get anywhere with the warranty but that was the exact opposite of what happened. I called Canon's warranty/support number, there was a prompt, I told it my issue, and it immediately routed me to a human, in America, to help. He asked when I purchased it, and asked for the receipt to be emailed. I had thought I was within the 1 year mark, but it was actually 5 days after once I saw the receipt. He let it slide since it was close. I then explained the problem, he asked me some follow up questions, quickly recognized the printer was indeed dead, and then got my address, number, name, etc. and told me they would ship a refurbished one to me with UPS next day so I should have it within 48 hours. All I had to do was put the old one in the box, put their prepaid label on it, and ship it back. Literally that simple. But it got EVEN BETTER. He said it would not come with any parts or toner, so I just use the cables and toner from my existing printer and put it in the one they send. The one they sent was NOT refurbished, it was BRAND NEW and came with a starter toner as well, on time, within 2 days like he said it would. I shipped it back, my new printer is working, and all is well. I have never dealt with a technology company for either printers, computers, etc. that had this level of service, efficiency, and above and beyond experience. As is the case with any network technology, for best results and lowest risk of future issue, if you can do a cable network connection vs wireless, much more reliable and problem, free. Side note, I am a 15 year computer repair guy, I and my family own 10 laptops, 8 printers, etc. and I setup and recommend printers and computers for clients all the time. I have always recommended Canon once HP went down the toilet with printers, driver issues, all the stupid account/subscription crap (you cannot (or have to struggle to) use the small HP all in ones to make a copy unless it is on the network / logged into your account, for example). Brother laser is great/never has issues/lasts forever, but the drum requirement makes it a little inconvenient and a hair higher per print toner-wise. (Personal preference/qualm on my end though). I have a number of clients using 6+ year old Canon printers. You will note with Canon, that the style and printers are still made very very close to how they were 10 years ago, with thing like a belt driven scanning light vs the plastic gear driven one HP was the first to go to. While not always the most stylish printers, they are truly built exceptionally close to the way printers used to be built and very reliable.

The printer works well, good quality prints. The biggest problem I had with it was setting up the network. The screen is horrible, very hard to see and weird to scroll through the screen. I couldn't see the screen until I took my phone flashlight and angled it to see the screens writing. Other than the network settings being a real pain, the printer works great with great quality prints.

Works well and prints sharply. Easy to set up but Canon manual and website terribly confusing—better to ignore and throw the CD.

Good value and performance for price. Would recommend for home office

Several days after the printer should have arrived, with no word from Best Buy, I reached out to them. I was told it was lost in shipping, and they promptly shipped another one, which arrived quickly. Then, the first one arrived a few days later, having not been lost after all. Now, it has fallen upon me to take action to return the printer. It's prepaid, but still a pain. Had I not contacted them, I wonder how much time would have passed before they would have contacted me. Great little printer, though.

Easy enough to set up had to try entering wireless password in a few times but once it took its worked well , prints flawlessly from iPhone whenever I need it and it’s quick and it prints with my old cover on it

This scanner is being used in my home office. It's slow at printing, but the toner lasts a long time and the prints are clear. It was easy to setup to my home network and phone. Great choice and reasonably priced. I am always happy with Canon products. I had switched from a color printer which required me to buy individual liquid ink. So glad I switched to this black toner printer. I am confident that I will have it for a long time.

Inkjet printer inks get expensive fast, and since 90+% of my printing needs are black and white, I researched basic, low cost laser printers and chose this Canon. No frills, but I don't need any frills - just basic printing. I'm still on the toner cartridge that it shipped with - only 30% used!! Some might be put off by the management capabilities, which is accessed via browser pointing to the printer. No software to load, but for a techie like me, that's actually a bonus.

The printer is very good and reasonably quiet. I don't like that the tray stays open. That limits the storage options. The Wi-Fi setting is a great option, but the setup is cumbersome. I was able to print from iPhone, MacBook, and PC.

Easy to use. Second one we bought for the office.

If I had known what this printer was like, I wouldn’t have paid even a dollar for it. The display is impossible to see in normal room lighting without a flashlight, printing from MacBook or Windows doesn’t work, and I have to waste about 30 minutes reconnecting it each time. The print quality is good, but it’s not worth it — waiting an hour to set up this piece of junk every time is just ridiculous.

Pros - works well when it works, but reading the screen is difficult as it is not backlit. In addition, it consistently goes offline and has to be reconnected to wireless network. That said, when connected to my phone/ipad's internet network, it will print and the quality is good.

I originally purchased a low end Canon printer and had trouble connecting it to the internet. I returned it and the sales person recommended this Brother printer. I 've only had it a month, but it was easy to hookup and the printed copies are as good or better that the laser copies from the HP machine I had prior to this machine. It is easy to use!

Always ready and prints perfect from my iMac or iPhone. Very pleased with my purchase. Using the macOS User Guide for my macOS for adding a printer was very helpful. The Canon UsersGuide and Set Up guide was much easier to follow than the little booklet included. The Canon PRINT app is what worked on my iPhone.