Customer Ratings & Reviews

I’ve only had this laptop for almost a month now and so far it’s been great! Initial setup was easy and performance has been excellent. The 16 inch screen is a big upgrade from my typical work laptop and the screen display is beautiful. Having the additional number keypad has also been a huge benefit and the backlight is also nice. The oversized mouse pad is good however it’s definitely taking some time adjusting to the centered mouse click in the pad which is stiff and tricky to locate. The primary reason for only 4 stars however is due to the weight (it’s quite heavy) and I was unable to get it to properly format the screen size on a separate extra wide monitor from a different brand utilizing the HDMI cable. That being said I also purchased an additional Dell monitor with the USB-C connection and had no issues at all. Overall I’ve been very pleased with this and feel it was worth it on sale.

I’m extremely happy with this Dell laptop from Best Buy. It was very easy to set up right out of the box, and it runs fast and smoothly whether I’m working or browsing. The performance is excellent — programs open quickly, multitasking is seamless, and the battery life lasts long enough to get through my busy day without constantly needing to charge. The screen is clear and bright, and the keyboard feels comfortable for long periods of use. Overall, this laptop has been reliable, efficient, and a great value for the price. I would definitely recommend it to anyone looking for a dependable computer for both work and personal use.

This tablet not only looks extremely clean elegant professional but it also runs that way as well it has so many amazing features it runs quickly it charges quickly the battery lasts quite a while with long-term use the flip over screen to touch screen is really convenient as well for a professionals on the go as my husband does it's just overall a really great tablet it has a lot of space for storage we're very happy with it

This laptop has exceeded my expectations. Its 2-in-1 design is fantastic for switching from work to entertainment. The display is incredibly crisp, and the performance is lightning-fast. It's the perfect balance of power and portability thanks to its reliable battery life. Also, Best buy team was the best helping me to solve some logistics issues.

I bought this computer for my daughter who needed a reliable computer to do her work and business on. Its sleek design and fast processor along with its perfect screen size and graphics make it the perfect computer to have with you when on the go. Highly recommend this device!

Best Buy had the laptop on sale for a great price. The staff was friendly and helpful and I was able get the laptop quickly. The laptop has a decent size of hard-drive space with sufficient memory which allow me to perform all the required task. The battery life is great I can use the laptop for long period of time without plugging it in. I enjoy the touch screen to help a lot of tasks such easily access any application feature, access video and graphic editing, The screen size is decent to allow multiable application to be view at the same time. I highly recommend this laptop.

I purchased a Dell laptop from Best Buy and I’m very satisfied with the overall experience. The laptop is fast, reliable, and handles everyday tasks smoothly (web browsing, office work, streaming, and video calls). Setup was simple, build quality feels solid, and battery life has been consistent for my daily use. Best Buy made the purchase process easy, and I would confidently recommend this Dell laptop to anyone looking for a dependable machine.

Nothing to dislike on this laptop. Beautiful bright screen, good sound, keyboard has a great solid feel, fast computing. We actually bought 2 of these, one for me and one for my wife. We are both very happy with them.

This computer does everything I need it to do and more! It is fast. It is reliable. It is light. It is perfect for the tasks I need to complete - research, word documents, spread sheets, Zoom calls. It is a great investment!

This laptop exceeded my expectations. This laptop has a really good processor. The battery life is great. Also, let's not forget about the backlit keyboard for late-night school work.

So far, this laptop has been a great buy. It’s fast, even when I have 10–20 tabs or apps open at once. Everything runs smoothly without lag. The touchscreen is responsive, and the fingerprint reader makes logging in quick and secure—no need to worry about people seeing your password. I definitely recommend it!

The performance was as expected, along with the touch, speed, and processor/graphics. Really impressive and great for personal enjoyment and use.

I’ve been using this laptop for a few days and it performs very well. It boots quickly, runs smoothly, and handles daily tasks without any issues. The screen is clear and the keyboard is comfortable. Overall, great value for the price.

I got this laptop about a month ago for day trading and have loved all that I'm able to do. As a full time self employed individual, I need the best technology to get the best results and the speed on this laptop along with how fast the set up is for early morning trades. I've even seen an increase in trade payouts since having such an efficient laptop. Definitely the best laptop I've ever owned.

This laptop is great. It's on the lower end of pricing but it doesn't sacrifice anything despite that. It's worked well for me in regards to schoolwork, work, and even gaming. I've played dbh, re, fortnite, and it's had no problem. No glitching or anything. I would absolutely recommend.

This laptop has great speed, a large and clear screen, and I am very happy with it. I am using it for Telehealth mostly.

Super fast computer, love the touch screen, exactly what i needed for my business, i will be getting one fpr my wife as well.

The laptop screen was the perfect size. The touchscreen make use it very easy. The processing speed is fast. Under $900

I love this laptop its faster and more easier to use then anything I've used before.

Customer service was absolutely exemplary. I was helped by a manager and he went above and beyond to help me with the correct product which I love! I have never had this level of customer service from Best Buy and it was beyond amazing!