Customer Ratings & Reviews

This is my second Dyson, the first one being purchased back in 2011 and I loved it. I decided to trade it in after a long 13 years and I've regretted it every single day. If I didn't know better, I'd say it feels like I received a prototype version of this vacuum. Very little on it feels good to use or anything that resembles a quality product. Everyone else in my house that has tried it finds it frustrating to use as well. I ended up getting a robot vacuum and only use this for random areas around my house. Likes: - Suction strength is great. There's no denying that and it does what it needs to. - The accessories it comes with are a nice touch. There's an attachment for every need. - The ball design Dysons are most known for truly make this the most maneuverable vacuum I've ever used. Dislikes: - The power button is "soggy" for lack of a better word. It doesn't click on or off and I have to push it multiple times for it to register and turn the vacuum off. - The kickstand wheels used for pushing the vacuum around (like when you are trying to put it away in a closet) are flimsy. The wrong angle or going over a rug will force the kickstand wheels to collapse. There's a very thin sweet spot to get the wheels to stay in place, but any slight bump will dislodge them. - The eject button on the dust canister requires at least a dozen pushes to open the bottom. The plastic piece that triggers the bottom to open just bends in place. I tried to empty the canister before I took the picture for this review but got sick of trying. - Reconnecting the handle to where it inserts is a nightmare every single time. You have to get the perfect angle for it to fit first, and then you have to give it some real pressure to get it to go into place (usually it involves hitting it with an open palm which doesn't feel great on my hand). - It randomly makes a bizarre noise that I can only describe as similar to when you let the air out of a balloon. I've wiped down every rubber connector and it still makes the noise. Overall: - Vacuuming is already chore, so it really says something that using the vacuum itself is an even bigger chore. I avoid using it all costs and I'm already shopping for a replacement and it's not even a year old. I liked the Dyson brand prior to this vacuum, but I doubt I will ever reconsider them after this.

This Dyson rocks. We have the smaller handheld version which is great as well. But this is much powerful and does the job more efficiently when you need to do your monthly cleanings. As opposed to the handheld which is for smaller and upkeep times. Can’t be the reliability and customer service from this company either. Wish I got this sooner. Picks up dirt like a champ and does it quieter than others I’ve used. But the biggest difference is the way it smells clean as well. That HEPA filter helps keep the dirt from going in the air. Lastly, the detachable hand is great for those cobwebs and dust for hard to reach places. Can’t stress the ease of that. And surprisingly it’s not as heavy as I thought it would be. So going up and down the stairs is not too much of an hassle. I can carry it with one hand by simply grabbing the ergonomic handle in the middle and let it just ride without bending and that’s the trick really.

Awesome vacuum cleaner, that's so much more than just a "vacuum cleaner". More accessory attachments than the Jedi have tricks up their sleeves. Very well thought out and is bagless, I didn't even know there was such a thing. Fantastic power that puts my older vacuum to shame. Buy one for your wife, she should Not hate it and ask for a divorce.

Buy this model! Don’t buy the Animal 3! I purchased the Animal 3 first and returned it. The Animal 3 is so hard to push that is was hurting my shoulder. It also didn’t revitalize the carpet pile as well as this model. This model is just a far better machine. Its easier to push and gives you those beautiful Dyson vacuum lines. It also comes with a ton of attachments!

Very power suction. Easy to assemble. Long power cord. Easy to empty bin. Quieter than my older vacuum. The only negative is no led light in the front to shine on the floor and only one accessory holder, wish it had multiple. Great vacuum overall.

Ive had a few of these dyson ball upright vacuums and I have enjoyed using them very much. Inam not crazy about the plastic parts so much but they have lasted a fairly good time. I think that they are expensive given that they only last so long befor you need a new one.

Upgraded from our 10-year-old Dyson, and it was definitely time. The suction on this model is excellent, and it’s a great vacuum for the price.

Bought during Black Friday sale. Works great. Reasonable price.

This was the best purchase we have ever made. It did such an awesome job on our carpets. I had to empty the dirt and dust twice. That just shows that our old vacuum was not doing a good job at cleaning. I'm excited to vacuum again and tackle our stairs and ceiling fans. I would recommend this vacuum to anyone.

I have to say this Dyson Ball allergy plus is so much better than the Dyson Ball. 3. This still has the agitator that vibrates the carpet to help loosen dirt. Also, it works beautifully on carpets area rugs and bare floor glides smoothly. I just wish Dyson would continue to make this vacuum definitely returning my ball animal 3 to Sam's club

This thing is powerfull! Very strong suction! Easy to use! Long wire.

We are very happy with this vacuum. It works amazingly well, you can literally see it lift the carpet a little as you go over it slowly. No need to adjust height as it does it automatically. Also very simple to switch the head unit for a bare floor attachment and it works spectacularly!!

Really cool, but unfortunately it can't absorb water

I picked this up on sale at an excellent price. Bright it home and put it straight to work. The suction is impressive. I was pleasantly surprised, if not a little grossed out, by the amount of loose dirt and dust lifted out of my carpet in addition to the pet hair, lint, and larger soils like leaves and hay straws (I have small pets who eat hay). The downsides and why this isn't a 5-star product for me are, firstly, no included tool storage. As far as I can tell, there's nowhere on the main unit to affix smaller, commonly used attachments. There's also no bag or caddy included in the box for all of the attachments, of which there are several. The included attachments add to value and versatility, but for the price, the inclusion of some kind of storage should be part of the package. The vacuum is also quite loud, noticeably louder than the Hoover it replaced. While not a problem for me, I can see the weight posing some challenges for some people. The last thing isn't to do so much with the product itself, but it's not listed or is no longer listed on Dyson's main site, so it'll probably be hard to locate support, additional accessories, and spare parts known to be compatible without contacting Dyson directly. Overall, great vacuum that could be better with some minor tweaks to the packaging and presentation.

So far, so good. Purchased this Dyson to replace a 13 year-old Dyson that kept turning off by itself no matter how I cleaned it. I have only used it once, but I felt like it really made a difference. My other one just not have been performing well. I could feel the suction and see a brighter carpet than before. Machine felt solid, too. The only thing is that the wand does not slide back into the groove easily. I need to take some time to figure that out. As reviews go, they want you to review the product while you’re still in the honeymoon phase. I have never been disappointed with a Dyson. I will say that.

This new Vacuum is the best I’ve owned. While it is on the heavy side, it is extremely powerful. We have two pups and live by the beach, so hair, dander, and sand are no problem for this machine.

I have never had a Dyson before so I was excited to find an affordable one for my new house. It was easy to unbox and get started. However, I am disappointed that it is kind of heavy to move around, it has no retractable cord, and there is ony 1 space for attaching anything to it. With that said, I love how much dirt and hairs it picked up. It works beautifully like a vacuum should. It is a little loud but overall were happy

The suction is unbelievable on this vacuum cleaner when you go over it with this vacuum after using another one it’s amazing the amount of stuff that this picks up that the other vacuum did not really wish it had a light on it. That would be golden. I’m shocked that it doesn’t and another thing that kind of worries me is the hose when you go to attach other nozzles or brushes it seems like that when you turn it a certain way like it’s gonna abandon it’s gonna get a split in it and this has happened with our previous Dyson. Also, the brush that comes on I wish there was a bigger more dense brush to use on furniture and to dust with if you did those things that vacuum cleaner would be the best vacuum out there.

Holy crap I love this thing on my normal carpeted floors. The brush/aggitator is the best I've ever used. Partnered with the crazy suction it does an amazing job. Love the hose for dusting and most of my stairs. The detangling tool works wonders and is the perfect size for the vertical section of my stairs. My only complaint is the hose isn't long enough to get to all my stairs so the last 4 are a struggle holding the vacuum and managing the hose, I would just park it at the top for those last ones but it's too light so it won't stay put and the angle is a little awkward. Would be nice if you could lock the wheels in place. Definitely wouldn't pay the full $630 but picked it up for around $350 and would say it's well worth that as long as it holds up for a few years.

This Dyson replaces an old cheap vacuum that was having issues. THE GOOD: +Strong suction picked up a lot of dust that the old vacuum left behind +Easy to maneuver with the ball and rollers +Easy to remove/reattach collection canister +Less likely to get caught up on carpet threads than others +Reasonably quiet +Plenty of attachments for versatile cleaning options THE BAD: -Assembly instructions were very limited. Some parts snap into place, others slide into place which was not well documented. -For such an expensive heavy vacuum, the lightweight plastic stick portion feels flimsy and cheap. -The upright locking mechanism doesn't feel as secure as it could. Overall, I rate it good because it works better than any other vacuum I've used however the plastics and tricky assembly are worth noting.