

HP Envy Laptop: Work quickly utilizing the powerful performance of this 17.3-inch HP ENVY laptop. The 12GB of DDR4 RAM and Intel Core i7 processor let you multitask without lag, and the 512GB solid-state M.2 drive provides ample storage and fast data access. This HP ENVY laptop has an HD camera for quality video calls, and the Full HD touchscreen offers detailed visuals.

A: I purchased the HP 17m-ce0013dx. When I scan the QR code that is stuck to the laptop, it tells me I have a 1TB 7200 rpm hdd. When I call HP and give them the model number AND the serial number, they tell me I have a 1TB 7200 rpm hdd. Device manager says I have a the 512 ssd with optane memory, which I have physically verified. I was finally told by HP that some of these laptops were shipped with the 1TB hdd and some with the 512 ssd.?? What's up with that? I was able to successfully install a additional 1TB ssd to my laptop after finding a compatible ssd cable on Amazon. Something that is not available through HP or known to exist by anyone at HP that I talked to.
A: There are two slots and both are taken. This laptop has 12 GB DDR4-2400 SDRAM (1 x 4 GB, 1 x 8 GB). You can upgrade to a maximum 32 GB RAM (16 GB per slot).
A: This model would read/write CD/DVDs
A: You're right, normally that makes no sense. SSDs do not usually get combined with Optane. However, this is a new type of Optane/SSD product which combines BOTH on a single PCIe M.2 card. The 512GB SSD with 32GB Optane is correct.
Q: Can you turn off the web cam
A: Yes here is a switch on the computer to disable the webcam. This is the only laptop I have seen with a quick external disable toggle switch . Nice!
A: Hi, I solved this issue. I just needed to make sure it does not go to sleep mode when plugged in. No WiFi issues since. Thanks!
Q: Is the display glossy or matte (anti-glare)?
A: It has a matte finish