Customer Ratings & Reviews

The overall performance of this laptop has exceeded my expectations . I am going back to college and needed a realiable laptop ! The OLED glass picture on this laptop doesnt give me headaches ! It is not a super heavy laptop and easy to put in my bag for on the go . The battery life lasts almost TWO DAYS ! I love the backlit keyboard along with how crispy the audio is . I am able to split screen so I can view my textbook while working on an assignment . I have also customized my computer alot ! I have also downloaded a few PC games and they run beautifully . If you are looking for a high quality laptop that does it all , PURCHASE THIS AND DONT LOOK BACK . I would rate this a 5000/10 !!! To date this is the best laptop that I have ever purchased and BestBuy was so kind and helpful to recommend such an amazing product !!!

I am very happy with this laptop. It is fast, lightweight, and the OLED screen looks amazing. The battery life is great, and it handles work tasks smoothly. The touchscreen and 2-in-1 design are very useful. Setup was easy, and overall the performance has exceeded my expectations. I would definitely recommend this laptop to others

As a student, I really love this laptop’s 2-in-1 functionality. It’s very comfortable to take notes in class (i bought a stylus) and have everything stored in the same place. I also walk to classes everyday (~20 min walk each way) and I don’t feel its heavy. Having a laptop running on Windows was important for me as I use a lot of excel and feel like it runs better on Windows (in my opinion as a previous Mac user). I also think the brown color is very pretty I’m only giving it 4 starts because since I got it, it has been restarting a lot. I understand that’s normal because it’s new and its installing everything, however, 1 out of 2 times its been restarting it lags and I have to force a shutdown for it to start again

I’m very pleased with this laptop. Excellent display. Excellent battery life. Very portable. Fast response. No complaints so far!

I’ve used this laptop for school for the past couple of weeks and it has the longest battery life ever! Not only does the screen look amazing but the laptop works quick and fast! I did have trouble with updates when I first got it but after a couple of days it fixed itself, which seems usual with the other reviews on here.

Look and feel of product is really nice. Overall the performance is quick. The only thing I don’t like is that the initial load took quite some time and got stuck. Had to hard restart to get it moving again. My pin also didn’t work at one point and soon after the computer froze. Other than that the flip function is great. Battery life is good. Charger is USB C port.

It’s a really good computer. It’s very easy to use, and it has a good amount of RAM, which makes it fast. The touchscreen is very useful, and the fact that it can convert into a tablet is also a great and practical feature. I use it for work and its been great.

Boots slow or sometimes doesn’t boot at all (slow start up), the 60hz display is kinda annoying and hurting my eyes but I’ll eventually get use to it. The specs are great and I love that it doesn’t get loud nor does it get too hot. Also very small light and portable, with great battery life.

I specifically waited until there was a sale going on to buy a laptop, because I ain’t got over $1000 to spend on one. This laptop had a really good sale going on and so I took it. So far, my experience with it has been decent. It seems to run pretty smoothly and I haven’t had many issues. The screen quality is really good in my opinion. If you’re just needing a laptop for work/school and want a cheaper option that will still run well, this seems to be a good fit.

I really like this laptop so far, I’ve had it for a little over a month and it has been perfect other than my brightness and audio stopped working but I got help within the laptop by tech support, got it died and I’m super happy with it! The sound system is probably my favorite thing aside from the color and the ability to make it an iPad.

This AI touchscreen versatile laptop fits every need I have!!! It’s fast, has reliable performance, has a great camera, beautiful OLED touchscreen screen, has a dedicated AI copilot app, and the deep espresso color is beauiful. I would recommend this laptop to anyone who does zoom meetings frequently or just needs a fast reliable computer to get their job done. Spectacular AI touchscreen versatile laptop!!!!!

Fast preforment auto reparing system, good battery life lasts me the whole day and amazing for college student's. Great option for a long-term laptop, love the color and the smoth shick look.

Very happy with the product. Ammar at the Springfield store thoroughly helped me. This customer representative answered all my queries and removed my doubts. He is from TV department however I was amazed at his IT & computer knowledge. There was no one in that section to help so he jumped in.He helped me find the best possible laptop in my budget. Highly recommend you to shop and get advice from this sales person.

Good battery life, quality screen, responsive keys, weighted/does NOT feel cheap, good sound quality

I reviewed a ton of laptops before making my purchase. My primary use is for schoolwork, but I’ll use it for other things such as watching movies and doing light searching or taxes. Pretty standard. Some things that were most important to me was storage, screen quality (including color accuracy), and that it have a touchscreen. The 2 in 1 isn’t a feature I think I need, but I do love it when I’m watching something. The keyboard isn’t my favorite, but I got used to it very quickly. I’m just picky with that and prefer the keys to have a quicker travel, but it’s still a comfortable keyboard. This has identical specs to the Lenovo yoga 2 in 1, and I liked the Lenovo keyboard a lot, but the HP was much cheaper during my purchase, and I don’t regret it. I love the OLED screen. The color of the laptop is also just beautiful. Overall, it’s a great pick! If you find it on a good sale, snatch it up.

It’s a pretty good, not super loud but other than that it’s pretty good. It’s fast working and low lag

Very good when it comes to video editing and content creation, can get a little slow due to the 16 gb but if you get a ram booster/lowerer it should be just fine for anything you need.

10/10 I love the light feeling of it, doesn’t weigh that much! I love that it’s touchscreen, I needed this. I enjoy the color, it does exactly what I need for work!

Started off being a really nice laptop. After first initial update everything was fine. I had it for a week before I really needed to start using it for school. I’ve only been able to use it for 2 days when classes started. It needed a second update and now anytime I open the laptop it’s frozen on a black screen with the HP logo. It did some weird restart with a bunch of messages and started working again. I was able to see the log in screen at least. Now it’s frozen on the HP logo screen again. Will have to bring it into the store to see what’s wrong with it.

Smooth, easy to use. I use it at home or when im working out of the office. I like the keyboard. The only thing is that the curser sometimes goes invisible which im pretty sure can be adjusted in setting s