Customer Ratings & Reviews

The range hood is beautiful and it is also noisy. I replaced a kitchen aid range hood (very noisy) with this one. I expected kitchen aid to be a standard size. Not in this case, the new range hood shaft is larger than the old one which caused some installation issues. The new range hood is a beauty but I wish it was not so noisy.

I just had this installed by a contractor. When he turned it on, it started vibrating and sounded like a B-17 WW II bomber starting its engines. The motor/fan is so unbalanced that it can't even be operated above the "low" setting without fear of it coming loose from the ceiling. One would think that when you buy an expensive premium brand from a leading retailer that it would have been subjected to some sort of quality control inspection and pre-shipping operational checks to ensure that it operated perfectly. Apparently that is not the case with Kitchenaid. Now I have to call for a technician to come and troubleshoot the problem and either replace the motor/fan or the entire unit. This is a consumer hassle that should not happen! We did not purchase a cheap brand because we did not want to deal with a situation just like this! Yet here we are! If it's any consolation, the LED and ambient lights works well. This is very disappointing.

Makes a loud noise when fan is in high but other than that looks great and functions well

This hood is so beautiful and sleek! It really brings the kitchen together. The lights on it are a perfect touch! We just have the lights on when entertaining. And I love the touch buttons on the hood display panel.

Great product have been using it for 3 months I have had no issues it does its job very well. the hood sits on my kitchen island and I like that it keeps all the smoke out of my living room,

Nice features all around. Looks impressive in our kitchen.

I had the down draft system that didn't work. Everything goes up! This is the best system I have ever had. Takes odors and smoke out of the kitchen in a jiffy.

The hood works well. My only concern is how to keep it clean.

This item looks fantastic in our new kitchen and receives comments by all who see it. You will not be disappointed in this quality product.

This arrived broken and has now ruined my holiday weekend. Don't buy Kitchinaide i guess.

I don't have a problem I did change my mind ssssss