LG 1,000 Sq. Ft. 18,000 BTU 230V Smart Window Air Conditioner with Supplemental Heat Function White

Main Content

AC is legit

CALEBG Posted 3 weeks ago

Good AC cooks well moderate noise and really heavy to install takes 2 people

I would recommend this to a friend

This review is from LG - 1,000 Sq. Ft. 18,000 BTU 230V Smart Window Air Conditioner with Supplemental Heat Function - White

Comment

Very unhappy

AngelaG Posted 2 years ago

I got this air conditioner less than two months ago when I first had it put in was it happy with how it cooled says it cools up to 1000 square-foot I have central air had my carport and closed so the central air did not cool it so I got this one unit and that’s all it called. Was this one room that probably wasn’t but less than 400 square-foot . Here it is less than two months later and I’m gonna have to take it back because now it’s not hardly cooling at all that one room

No, I would not recommend this to a friend

Brand response from LG Digital Customer Care

Posted 2 years ago

Hi, there. Thank you for taking the time to share your experience with us regarding your LG Air Conditioner (LW1823HRSM) model. We understand how important it is for your space to be comfortable, especially with warmer temperatures. We strive to provide high-quality products exceeding our customer's needs. To troubleshoot, please check if the air filter is clean and free of dust. A clogged filter can significantly affect cooling performance. For more help, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-why-is-my-ac-not-cooling--1342109440312. If that doesn't help, we recommend sending us a private message on social media @LGUSSupport. Our team will gladly assist you with further troubleshooting steps or options under warranty to ensure your unit meets your cooling needs. Your satisfaction is our priority, and we appreciate your patience as we work together to resolve this. ^Juvy

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