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kflowers Posted
Great case! Very pretty and has a good amount of protection (when paired with a screen protector) without making the phone feel bulky. It has a slight lip on the front, so dropping it on it’s face will not ruin your screen unless the surface is rough and jagged (like gravel). Very sleek, and the MagSafe feature seems to work well with all the MagSafe accessories I’ve tried so far.
AmberT Posted
OtterBox is always my go to case, they protect my phone like no other case, great price for the quality and overall protection to keep my phone in perfect new condition.
Danielle Posted
LOVE the color even more in person, and my separate PopSocket MagSafe grip magnetically connected instantly with no problem, so the MagSafe definitely works great.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Strawberry Pink
javier Posted
Great quality material with magsafe. at first was not sure one's I put on my I phone , noticed that It was the right choice. Fits perfectly.... Very happy with the look.
This review is from OtterBox - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Feelin Blue
Carol Posted
Love this case just hope it doesn’t get yellow like so many clear cases have a tendency to do. It works great with the mag safe charger and magnetic ring holder (both separate).
CJ135 Posted
I am very disappointed with this case, especially coming from Otterbox. With the gold iPhone, the poor fit is obvious (see pictures). It is worst near the bottom and volume buttons. And yes, the case is fully on. It is probably not as noticeable with the black iPhone, but this is unacceptable for a case that costs $60. Furthermore, the rubber above the charge port is not very stiff. I like the look of this case and the MagSafe works great, but I plan to return it.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
Posted
Hi there!
We're sorry to hear about the troubles you're having with the buttons on your Symmetry Series+ with MagSafe! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Tucett Posted
It’s a great case!! For a little while….Unfortunately it starts turning a yellowish brown around the edges. If you don’t mind the color change this is the case for you. It does fit the phone pretty well though
This review is from OtterBox - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Clear
Posted
Great to know you had a solid start with the Symmetry Series+ case, but we totally get that you need your iPhone to stay looking sharp for the long haul. We're sorry your case has gone and pulled a bit of a chameleon act on ya, but it won't be a problem for our handy Otters to restore that natural appearance with a brand-new warranty replacement for a fresh start! You can set things in motion through the following link, and we'll take it from there.
https://www.otterbox.com/en-us/warranty-begin
Cheers,
OtterBox Customer Service Team
Chloe Posted
I like this case but it turned yellow on the sides within a week :( I’ve had otter box clear cases before and they don’t stay clear, overall good protection.
Posted
Hello!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Laura Posted
Pretty good item. Just gets yellow too soon and I have owned it for about a Month. Other than that I recommend this.
TSIPR Posted
13 Pro Max Stardust clear cover. Yellowing looks old and dirty on my 4 month old case By Otterbox. Terrible quality at a premium price. Shame on you quality control by not keeping your eye on your job.
Posted
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Lilly Posted
Purchase this for my daughter as a gift she dropped her phone this weekend with the case on, and the whole back of her iPhone 13 is broke very disappointed
Posted
We're sorry to hear about your daughters damaged device. Our cases are very protective, but some variables can't be predicted. We would be happy to send a new OtterBox case under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a quick call at 1-855-688-7269 with any further questions or if you'd like a new case.
Kindly,
OtterBox Customer Support
Love Posted
The plastic/rubber section that is located around the front of started to discoloration. Rather quickly and not from everyday use
Posted
We're sorry to hear your new Symmetry Series+ Case has run into such cosmetic complications, but not to worry—we are on the case! Just give our handy Otters a call at 1-855-688-7269 and we'll be glad to help clear things right up with a brand-new warranty replacement that is sure to keep your awesome new iPhone looking sharp for the long haul!
Best,
OtterBox Customer Service Team
Genericdad Posted
Doesn’t fully work for 13 pro max the case slightly covers the bottom camera though it won’t affect the photos it’s just not made for this device
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
Posted
Hi there! That's odd, our cases shouldn't be covering the camera area. While it's great to know your snapshots don't seem to have been impacted, we'd love to learn more about your specific situation and dig in a bit more to see what's what. Feel free to give our friendly Otters a call at 1-855-688-7269 and they'd be more than happy to look into this for you.
Best,
OtterBox Customer Service Team
Dottie Posted
I purchased this hot pink case so I could find it easier inside my purse..... Always purchase an Otterbox case... I feel I get the best protection for my phone... it is a little pricey
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Strawberry Pink
Mary Posted
This Otterbox soft shell cover is perfect for the Apple iPhone 13 Pro Max. The fit is snug, grip is secure, and Mag Safe feature appreciated. I’ve used the Defender Otter Box for the iPhone 12. So far, the Symmetry Series is protecting my phone just as well. The blue color is good looking. I can recommend this case.
This review is from OtterBox - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Feelin Blue
FTBuilder Posted
It does fit perfectly an iPhone 13 Pro Max, MagSafe ready. My MagSafe charger from Anker works perfectly. You can feel that protects a thousand dollars phone properly and at the same time it is not bulky
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
Jake Posted
Another quality protection case from OtterBox for my new iPhone. Provides protection from drops and bumps while protecting and providing a grippy surface edge to keep a strong grip on the phone at all times.
This review is from OtterBox - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Feelin Blue
LanierW Posted
Wonderful protection with the MagSafe Soft Shell Apple iPhone for the iPhone Peo Max 13. It holds well on the charger as well as protecting the phone from the many falls it has endured. No damage to the phone.
Erika Posted
I personally had no issues with my case. It is very sturdy and very protective because I’m clumsy and always drop my phone. Mag safe works great. The only thing I didn’t like was that it easily stained with my jeans. But overall it’s my favorite case to use with Mag Safe products.
This review is from OtterBox - Symmetry Series+ for MagSafe Soft Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Clear
Marr Posted
Love this case! I wanted a case that I can count on if the phone drops, yet attractive. I selected Otterbox due to its reputation and this case specifically since it has a little sparkle yet it is clear so you can see my beautiful blue iPhone! It is much prettier in person, I went to the store and found it. I wouldn’t have selected it based on the online picture. Also, I wanted the MagSafe; and clear, sparkly, durable, magsafe combo is hard to find. As always, Best Buy comes through. I have to give kudos to the incredibly helpful salesperson who really knows his inventory!