Sony 55" Class X80K LED 4K UHD Smart Google TV (2023) KD55X80K

Customer Ratings & Reviews

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Customers are saying

Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1-20 of 903 reviews

Rated 5 out of 5 stars
Awesome Streaming Google T.V.
Tommy Posted 2 years ago
I recently cut the cord with my cable company since the monthly charges were really starting to get outrageous. I was on the hunt for a television that would make it easy for me to transition to more of a streaming service but still have the same features and functions of a normal cable setup. When I stumbled across this T.V., I decided to pull the trigger on it based on the features and functionality. The T.V. itself is great. I got the 55-inch version, and it fits perfectly on the wall with the television mount which I also bought from Best Buy. As soon as I turned it on, it started the setup process to connect to my Google Home system which was seamless and connected almost instantly through each step of the process. Once I had everything set up and connected to my Wi-Fi, I have not seen any lag or any instances of where the T.V. was trying to connect to the internet like some other reviewers have mentioned. The router for my internet is actually placed far away from the television downstairs on the first floor and I still get a good signal strength to the television. I am able to access and watch anything on YouTube as well as YouTube TV which I have a paid subscription for. I also added an Amazon Firestick Max to the back of it since this television has Dolby Sound capabilities, the Firestick Max has been the perfect addition for this television as I have all of my apps in once place and can easily switch between them without much effort. Overall, the television is a great addition to our home and also saves us a ton of money each month versus having old school traditional cable.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Tommy,
Thank you so much for sharing your positive feedback and great experience with us! We're really glad you found the best TV that perfectly matches your needs and expectations! Nice to hear your enjoyable viewing and streaming experience with your new TV. Your satisfaction with our product means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
Rated 4 out of 5 stars
Very good. Could do without google tv though.
Youraveragejoe Posted 2 years ago
Product does good. The quality of its speakers caught me off guard.Doesn't run hot and is overall much better in every way compared to the 480p magnavox i replaced with this. Despite the previous tv setting the bar pretty low my one gripe may be the interface. While it isnt bad, im just used to the ol reliable tcl roku platform. Im personally not used to google tv and I had a conniption trying to make chromecast work to mirror my phone screen as opposed to not needing any kind of setup with other non google tv smart tvs ive used. But thats just me personally. The tv itself looks great. Just not a fan of needing chromecast to mirror my screen.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Youraveragejoe,
Thank you for your time writing this review! We're very glad that you like the great picture and sound quality of your X80K TV. We understand that you are not used with Google TV. After turning on the TV for the first time, you'll have the option to choose from Google TV experience or the basic TV experience. The basic TV experience includes live TV as well as external device and limited selection of pre-installed apps.

If you want to take advantage of the 10,000 plus apps available for Google TV, then you want to ensure that you're using the full Google TV experience, movies and TV shows from across your favorite streaming apps, personalized recommendations, Google assistance, search and control your TV using your voice along with the tv and entertainment from external devices, you'll need to select the Google TV experience to get the most out of your new TV.

To know more about the featured functions of your Google TV, please refer to these links below:
https://www.sony.com/electronics/support/articles/00256290?utm_source=glean
https://www.sony.com/electronics/support/articles/00286159?utm_source=glean

Sony values customers opinion as we always aim to provide the best experience possible. Thanks again for purchasing Sony! - Kris
Rated 4 out of 5 stars
Good Purchase
Noname Posted 2 years ago
Definitely a good purchase. Picture quality is excellent. I paired this tv with a soundbar to get richer sounds though. Easy to set up. The problem I have is some apps like peacock or hulu lag a little bit when opening. Peacock is notoriously slow on all my devices though so I can't say it's only related to this tv. I just thought it would be smoother for the price I paid for this tv. I've had this tv for about a month and it froze a couple times. The only fix I know is to unplug it and plug it back in. I haven't figured how to link my soundbar to my tv, where it will power on when I power on my tv. My Fire Tv has that option in the settings. All in all a quality tv.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Noname, Thank you for the positive review! We're glad you like the excellent picture quality, ease of setup, and overall quality of your Sony X80K. We're sorry to hear that you're having issues with some of the apps that you're using. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. First, please make sure that the firmware version of the TV is up to date. Then, try clearing the cache and data to resolve the issue. For more details, please refer to this link: https://www.sony.com/electronics/support/articles/00202472?utm_source=glean

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Love it!!
DLow Posted 3 years ago
Most crystal clear, big, light weight, amazing flat screen I have ever purchased. I love the warranty and that the legs are not as wide so it’s able to fit on any size table or stand. Love no issues this far!! Great work! Love the brightness how it sets up with the lighting in the room. Picture quality is almost like I can walk through the screen itself. Addicted to this tv.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 3 years ago
Hi DLow, Thanks for sharing your wonderful experience. We are glad that you love your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent
Rated 4 out of 5 stars
Ultimate Gaming Experience on a Budget!
Hrishi Posted 2 years ago
Ultimate Gaming Experience on a Budget! I recently acquired the Sony - 55" Class X80K LED 4K UHD Smart Google TV, and I couldn't be happier, especially as a gamer with a PS5. This TV delivers an exceptional gaming experience without breaking the bank, making it an ideal choice for budget-conscious individuals who crave top-notch performance. The 4K UHD resolution and vibrant colors make gaming on my PS5 a visual feast. The graphics are sharp, and the HDR support adds depth to the visuals, bringing games to life in a way that's truly immersive. The 55" screen size provides the perfect canvas for gaming, offering a cinematic feel that enhances the overall gaming atmosphere. The low input lag and high refresh rate of this TV ensure smooth gameplay, crucial for competitive gaming. I've experienced no noticeable lag, making it a joy to play fast-paced and action-packed games on my PS5. The responsiveness is impressive, and it has significantly elevated my gaming sessions. The built-in speakers provide decent audio, but I couldn't help but wish for a bit more richness and depth, especially during intense movie scenes or gaming sessions. However, investing in a soundbar can easily elevate the audio experience to match the stunning visuals. While the audio is clear, the TV's slim design may limit the space available for powerful built-in speakers.Switching between gaming and other entertainment options is seamless, thanks to the Smart Google TV interface. The integration of Google Assistant also allows for hands-free control, making it even more convenient to navigate through different gaming and streaming apps. For fellow gamers on a budget, I wholeheartedly recommend the Sony X80K LED 4K UHD Smart Google TV. It not only meets the specifications required for a fantastic gaming experience but also provides excellent value for money. If you own a PS5 or any gaming console, this TV is a game-changer. In conclusion, the Sony X80K has proven to be the perfect companion for my gaming adventures, and I'm thrilled with the performance it offers. Whether you're a gamer or simply looking for an affordable yet high-quality TV, the Sony X80K is a solid choice that won't disappoint. Grab this TV and elevate your gaming setup without breaking the bank!
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Hrishi,
Thank you for sharing an in-depth review of your amazing experience with your new X80K TV. Nice to hear we were able to give you a good match for your viewing and gaming needs. We're really glad that you are having a great time with the incredible picture quality, vibrant colors, smooth game play, smart features and overall performance of the unit. We appreciate your input with regard the built-in speakers. Adding a soundbar to the TV is definitely a great idea for an immersive surround sound experience. Your opinion and feedback really matter to us. We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. Thank you for the recommendation and for choosing Sony! - Kris
Rated 5 out of 5 stars
Wonderful Price for a Phenomenal TV
ChristopherK Posted 2 years ago
This Sony smart TV is unmatched by any competition. From ease of use, picture quality, sound quality, and overall quality of the Sony brand, I would highly recommend this product. Sony is a trusted brand as it outlasts other competitors. I am very satisfied with my purchase!
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hello ChristopherK, Thanks for sharing your experience. We are thrilled to hear that you are very satisfied with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent
Rated 5 out of 5 stars
Great TV
Jamie Posted 2 years ago
Great option my wife’s using it in her bedroom. Great picture easy to use. Decent sound. We were using Samsung but like her Sony so much I got one for my room also.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Jamie,
Thank you for taking the time to share us your valuable feedback! We're happy to hear that you and your wife likes the amazing picture and sound quality of the X80K TV. Your satisfaction with our product means the world to us. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
I love my Sony TV!
YaninG Posted 2 years ago
I am extremely pleased with the Sony X80K LED 4K UHD Smart Google TV. The 55-inch display delivers stunning visuals with vibrant colors and crisp details, making every viewing experience immersive. The 4K UHD resolution brings out the best in content, ensuring a clear and lifelike picture. The Smart Google TV functionality provides seamless access to a variety of streaming services and apps, offering a wide range of entertainment options. The user interface is intuitive and easy to navigate, enhancing the overall user experience. Additionally, the sleek design and slim profile of the TV add a modern touch to my living space. It's a perfect blend of cutting-edge technology and stylish aesthetics, making it a standout choice for anyone looking for a high-quality smart TV
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi YaninG,
Thank you so much for sharing your great experience with us! We're really glad that you love the amazing picture quality, vibrant colors, Google TV functionality, smart features, sleek design, and overall performance of your new X90L TV. We always strive to deliver the best quality with our products and always aim to provide the best experience possible. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Great TV.
MarkH Posted 2 years ago
Great TV picture, easy set up, works well with our Sonos soundbar. Apps easy to use and seamless to switch from apps to TV. Cannot go working with a Sony.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi MarkH,
Thank you for sharing your awesome experience with your new Sony - 55" Class X80K Series LED 4K HDR Smart Google TV. We're glad that you like the picture quality, featured apps and no problem switcing from watching TV programs to apps. Also. we're happy to hear that it works well with your Sonos soundbar. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Came from a Samsung. Definitely Staying with Sony!
Eron Posted 3 years ago
OLED is nice, but I don't wanna worry about screen burn in, especially with the many hours i watch. So I went with the X80K, which has great picture quality! The audio is decent, so I'll get a sound bar. Also, I film in 4k for my channel, so why not watch in 4K HDR too! I'm definitely happy with my new Sony TV and I'm staying with Sony for sure!
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 3 years ago
Hi Eron, We're glad that you chose the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this review! Jay
Rated 5 out of 5 stars
Sony wins!
Jeff Posted 2 years ago
We have been Samsung fans for many years. We chose the Sony because the picture quality was superior in our opinion. This is our first Smart TV and was very easy to set up. We thought about adding a sound bar but the quality of the speakers are great for our use. If that changes we can always add one easily. We have this sitting on our entertainment center and the stand legs are VERY sturdy. Quite happy with our new Sony.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Jeff, That's awesome! Thanks for sharing your wonderful experience with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
Rated 5 out of 5 stars
An Exccellent Mid-Size TV
SantiagoW Posted 3 years ago
Absolutely gorgeous images, color and a great selection of apps. Works great with the PS5 and the Nintendo Switch. Gran Turismo 7 on PS5 pictured.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 3 years ago
Hi SantiagoW, Thanks for sharing your feedback. We are glad that you like the picture quality and apps of your BRAVIA TV and that it works great with your gaming consoles. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy your games! Vincent
Rated 5 out of 5 stars
Great sound and colors! Very happy with my new tv
VilmaM Posted 3 years ago
I had a Sony tv that worked really well but it wasn’t smart so I decided to finally (after 11 years)to replace it! I am very satisfied with my new Sony, I got a bigger size, colors are sharp and I would definitely recommend it to everybody who is looking for a good tv. There are so many brands and prices but I feel very confident about Sony so I bought the same brand!
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 3 years ago
Hello VilmaM, We are happy to know that you are satisfied and very happy with your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
Rated 5 out of 5 stars
Perfect Near Windows
BeastKimbo Posted 3 years ago
If you plan on having this quality Sony by the windows/sun then it’s the right choice! This is the picture size for a small living room. Make sure you speak to a rep to help you through the different processors etc.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 3 years ago
Hi BeastKimbo,That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for choosing Sony. Jay
Rated 5 out of 5 stars
Won't be disappointed
Richie Posted 1 year ago
Love love love my Sony Google TV. I got the 55' and it's perfect for my space. The setup was so easy since I already have Google home account and the picture is great. One of my favorite things is the ambient/ picture backgrounds when it's idle. I'd absolutely recommend from Best buy, They are the best when it comes to service.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 1 year ago
Hi Richie, Awesome! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
Rated 5 out of 5 stars
A good buy
Pilot Posted 3 years ago
I think it is great. My brother bought the version one below this based on his research, reviews etc and he noted there are less ads and I agree with him. It was pretty easy to set up on my own and the picture is great. The cats like it too!
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 3 years ago
Hi Pilot, we're glad you like the ease of setup and picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl
Rated 5 out of 5 stars
Sony 55in XBR
KenrickW Posted 3 years ago
Great TV at a a great price. Sony never disappoints, great picture, good sound ( it’s in my bedroom ) paired with my Yamaha sound bar. I’m partial to Sony, years and multiple devices has never failed me.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 3 years ago
Hi KenrickW,

That's great! We're glad to hear that you like the price point, picture and sound quality of the television. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

-David
Rated 5 out of 5 stars
GREAT TV
DMcInnes Posted 2 years ago
Great Picture. Love how easy it was to work. Doesn’t seem to lag like other tvs
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
That's great, DMcInnes! We're glad that you are impressed with the picture quality of the TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! -Craig
Rated 5 out of 5 stars
I could'nt resist.
Junior Posted 2 years ago
It is a great T.V to have and very affordable. I will make sure that everyone including myself, will get their money's worth. I love the screen savers also. Such a great update from my old Sony T.V.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Junior,
Excellent choice! We're extremely glad that you love the features of your X80K TV. We always strive to deliver the best quality with our products. Thanks for your continued support and for choosing Sony! - Kris
Rated 5 out of 5 stars
Great tv
BSAllDAY86 Posted 3 years ago
Great picture without spending crazy money! Lots of options and it’s powered by Google so the “home” page is absolutely awesome! Gathers everything you have in the apps right there
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 3 years ago
Hi BSAllDAY86, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay