Customer Ratings & Reviews
See more imagesSony - 85" Class BRAVIA XR Z9J LED 8K UHD Smart Google TV (2021)
- Model:
- XR85Z9J
- SKU:
- 6459304
Highly rated by customers for:
Customer reviews
Rating 4.6 out of 5 stars with 36 reviews
Top Mentions
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- Rated 5 out of 5 stars
Stunning!
DGC93 Posted
I am blown away by this TV. I am going from the 4K Epson 6050 to this Z9J.. as well as owning the Sony X900H for the bedroom. Compared to last years models, the new XR processer adds a very beautiful uptic in quality. This TV paired with the Panasonic UB9000 with its HDR optimizer, its the most stunning image I have ever seen before. Popped in Sam Raimis Spiderman 2 on 4K and it felt like a brand new experience. Before I hooked up the surround sound system to the TV, I first tested the TVs built in speakers and I've gotta say its some of the best sound quality I've heard from TV speakers. The bottom frame of the TV is slighter larger than most and if you look closer you'll notice its due to basically a sound bar being built in... its got lows and high speakers built in which is insanely impressive. It also has binding posts on the back where you can actually use the TVs speakers as a center speaker with a AV Receiver. Highly recommend this TV!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi DGC93! Thank you so much for your detailed review of your new Z9J TV paired with your UB9000! the Cognitive Processor XR enables our unique display to access a wider palette and reproduce each colour with the subtle differences seen in the real world. With extended hue and saturation, vivid shades and realistic texture can be seen in the flowers. Even pale colours look realistic. Thank you so much for your recommendation and for choosing Sony! -Carl
- Rated 5 out of 5 stars
Our 85" Sony TV
SLWhite1 Posted
We are extremely happy with the quality. It seems better than other brands we have seen. A remarkable Television.
I would recommend this to a friendBrand response from SonyListens
Posted
Hello SLWhite1, We are thrilled to know that you are extremely happy with the quality of your new Sony BRAVIA 4K smart Google TV. Your new Z9J has our Cognitive Processor, which is our evolutionary TV processing technology that understands how humans see and hear pushing 8K picture quality to the max with precise details, intense contrast, and natural colors. You will also rediscover everything you watch with billions of accurate colors and see impressive picture quality that is natural and beautiful to the human eye, with its XR TRILUMINOS PRO feature. Thank you for choosing Sony! Enjoy! Vincent
- Rated 4 out of 5 stars
Sony Z9J
NoLo Posted
This is a spectacular tv! Very deep black close to oled levels and it’s very very bright close to 4000 nits you’ll need sunglasses. Comes out of the box ready for viewing because the color is so accurate you really don’t need to adjust it too much. That XR processor is the best in the industry IMO. Google tv is very smooth and fast. The only problem with this tv for me is that this 10000 dollar 8k tv does not play 8k videos from YouTube or from a usb stick. Sony has no real answer if this tv will ever be able to play 8k videos from YouTube. If that doesn't bother you buy this tv because you’ll be getting the best tech that the tv industry has to offer but for me I’m going to return it for the 83” a90j
I would recommend this to a friendBrand response from SonyListens
Posted
Hi NoLo,
Thank you for taking the time to review your Z9J. We are happy that you like the impressive Google TV interface and excellent picture quality, especially the black levels, vibrant colors, and improved brightness of the TV. We value your input and appreciate the feedback. Unfortunately, the XR85Z9J does not support AV1 8K playback via YouTube. Please check your TV model at our support website (www.sony.com/esupport) for product updates and announcements. You can enjoy photos/music/movies stored on a USB device on the TV screen. Please access this helpful link to check the supported file formats for Video Apps: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-01-03_03.html
Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you for sharing your feedback and for choosing Sony! -Jess
- Rated 3 out of 5 stars
Defective unit
Skelly057 Posted
I received a defective unit out of the box. I hope the return and exchange turns out better for me. I replaced my CX 77 oled with the z9j, at the moment i regret the decision. I am receiving the replacement today. I am posting a picture of the issue, I do not know gow this issue can affect the overall performance of the tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi Skelly057,
Thank you for sharing your feedback on your experience using our Z9J LED 8K Ultra HD Google TV. We are sorry to learn you are experiencing some issues with your unit. We would like to know more about the situation you faced with the TV and turn this into a better experience. If you are going to replace the unit with a new Z9J, we hope that you will be willing to revise your review based on your further experiences once you receive the brand new replacement TV.
If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the Z9J:
Sincerely,
Jess
- Rated 5 out of 5 stars
King of TVs
Clyde Posted
Ultimately I was between the Sony Z9J and A90J. After using the TV for a few weeks now, it is safe to say I made the perfect choice for my daily use. The brightness of this TV and overall picture quality are superb. It’s soo bright that at night I lower it to 0. It truly is an experience to behold. Not to mention the size! I have tested most content (SDR/HDR/Dolby Vision&Atmos/Series X/PS5) and all perform exceptionally well. Dolby vision and HDR content looks clean and responsive.. at times I feel it gets too dark, which I didn’t expect from this TV, but is still a pleasant change considering how bright it always is. Gaming is great, although there is no G&FreeSync (VRR supposedly arriving Dec). I tried both 120fps and Dolby Vision 60fps on Xbox and I honestly prefer Dolby on a game such as Gears and 120 for a fast paced game like call of duty. Another downside is that you can’t have both and you will need to change between the two depending on the type of game you are playing. PS5 is strictly set at 120fps as Dolby Vision is not a current functionality. Still great to experience ps5 games that allow 120fps on this tv. My wife was blown away at how good Ratchet & Clank:Rift Apart looks. Audio is pretty good, but I use a 5.1 Sonos set up (Arc, 2 sides, sub), so I haven’t experimented much with the TVs audio. Google interface is easy to use and responsive allowing easy access to all your apps. The TVs settings menu is straight forward and has info on what each setting does. The remote control is one of the best I’ve used on a tv and the backlight is great when watching at night. The design is a little bulky, but not surprising. 2-3in too bulky in my opinion. The back of the panel is sleek and has panels designed to hide all wiring, which allows for a light strip to be attached (Phillips Hue Gradient highly recommended). All and all the Z9J is hands down the best TV I have ever owned. Future proofed with 8K functionality.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Clyde, That's great! Choosing this TV will definitely be worth it. We are happy that you give the product a perfect rating! It's really nice to hear you like the overall performance of this TV and you are enjoying the breathtaking picture quality with deep blacks and intense brightness that make details pop off the screen. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you so much for taking the time to write such an in-depth review of your experience with your Z9J Full Array LED 4K HDR Google TV! -Jess
- Rated 5 out of 5 stars
Awesome 8k TV, upgrade from Sony Z9D
joemin97 Posted
I was hesitant about buying a non mini LED without the backlight masterdrive lighting like the Z9D has but i must admit the blacks produced on this set are inky black. Very little blooming almost unnoticeable to be honest. Awesome size even coming from a 75 inch TV. Got the new cognitive processor which I'm sure is even better now since this TV was a 2021 model release. So impressed with the processing that I'm looking to upgrade my bedroom TV now which is another Z9D. You can never make a mistake in buying a Sony especially a Z series.
I would recommend this to a friend - Rated 5 out of 5 stars
Sony’s new Flagship set is a winnner!
Matt Posted
I upgraded from a 75Z9D to this 85Z9J The jump in picture quality not only from the 8K upscaling but also from the video processing is amazing. The brightness of the set has also increased as well making the set enjoyable in bright rooms where an OLED just wouldn’t keep up. Color saturation is also better and with less bleeding. Please note that HDMI 3 in the only eARC input and is limited to 4K signals. The set then upconverts and processes them to 8K. HDMI 4 is the only input that actually accepts native 8K but is NOT eARC I find myself rewatching my favorite 4K UHD discs and being excited all over again because of the awesome picture! The set also has speaker posts on the back if you want to use the tv speakers as a center channel. I did not test this as my audio is already a 5.2.4 system and has a high quality center speaker.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Matt, Awesome upgrade! We are so glad to hear that you are happy with the picture quality and amazing features of your new TV paired with your audio system! See colours that are natural and beautiful to the human eye. The Cognitive Processor XR enables our unique display to access a wider palette and reproduce each colour with the subtle differences seen in the real world. With extended hue and saturation, vivid shades and realistic texture can be seen in the flowers. Even pale colours look realistic. Thank you for choosing Sony! -Carl
- Rated 2 out of 5 stars
Disappointing
SonyZ9J Posted
Yikes! Nearly ten grand for a TV with the worst OS EVER. Have to hard reboot the TV EVERT TIME I power on just so it doesn't disconnect the network connection and so the apps connect. Sometimes a hard reboot us required during streaming. And yes, I have a solid unlimited gigabit fiber network and the TV is also hard wired using an ethernet cable. Very sluggish response to remote control commands and batteries don't last a month. Up-conversion of any 4k content streamed from the TVs OS is nothing close to 8k. I see no difference at all with up-conversion. YouTube 8k recorded content is great - but no other 8k contact is available yet. And, this not a bad unit - I also purchased the 75=inch Z9J model and it has all of the same issues as the 85Z9J. I could live with lacking up-conversion - but the chronic operating system / network problems are unacceptable. What happened SONY ? Is this all Google or hardware / software incompatibility ??? Truly unacceptable considering the price
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi SonyZ9J,
We regret to learn you are experiencing unexpected issues with your Google TV cannot connect to the Internet/Network. To make sure your TV runs as smooth as possible, please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update. Also, with [BRAVIA notifications] in Quick Settings, you can check if there are notifications such as software updates and low battery levels in the remote control.
Whatever the content or source, you'll enjoy entertainment close to 8K resolution with XR 8K Upscaling. For optimum performance, use an Ultra High Speed HDMI™ Cable that supports 48 Gbps. To display a picture from a device connected to the HDMI input terminal in a higher quality HDMI format, set [HDMI signal format] in [External inputs].
Please note:
Upscaled, simulated and enhanced 8K images will vary based on source content.
If your TV cannot connect to the Internet/Network, check your network connection status and troubleshooting from this helpful article: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85z9j/articles/00184280
If you are experiencing performance issues with your network and internet service, we do have good information about tips to maximize network and internet performance in your home here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85z9j/articles/00133631
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the Z9J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
- Rated 5 out of 5 stars
Absolute Stunner of a TV!
Whitney Posted
Couldn't be happier!! This is an amazing TV in ALL content. Netflix, Disney+ and all streaming looks amazing. 4k Ultra HD Blu-Rays are just stunning! Played COD Cold War on PS5 and the 120hz through HDMI 4 and the quick input lag led to many fkrst place rounds! A stunner that's worth the price!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Whitney,
Thank you for a wonderful feedback! As always, you can be assured of our product's quality and functionality. Nice to know that we were able to give you a good match for your viewing needs. Your review would surely help others in the future.
With the BRAVIA XR Z9J, see how close you can get to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR. It understands how human see and hear, providing a whole new experience that immerses you completely in the screen. With X-WIDE ANGLE & X-ANTI REFLECTION,every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you, while while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! - Kris
- Rated 5 out of 5 stars
best tv for a room with a lot of light.
cnote Posted
Best picture I've ever seen. Great black and color. Very bright!!
I would recommend this to a friendBrand response from SonyListens
Posted
That's awesome, Cnote! We are thrilled that you feel this is the best TV you've ever owned! It's really amazing to hear you like the colors and overall picture of the TV even in a well-lit room. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you for your purchase! -Jess
- Rated 5 out of 5 stars
8K
Angie Posted
Awesome expensive TV but quality and sounds great!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Angie,
Thank you so much for the 5-star rating! We always strive to deliver the best quality with our products. Your satisfaction with the quality and amazing sound of your Z9J TV is greatly appreciated. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you for choosing Sony! - Kris
- Rated 5 out of 5 stars
85 inches of Awesome!
Bobo Posted
Sony knocks the ball out of the park again. The picture and processor are outstanding! The only thing better than this TV would be 2 of them.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Bobo, Thanks for the positive feedback! We're truly happy to hear you are very pleased with the impressive performance and stunning picture quality of this TV. It sounds like we hit the mark with the Z9J. Get closer to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR™. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you so much for your purchase and for giving the product a perfect rating! -Jess
- Rated 5 out of 5 stars
SONY 85”
Snowplow Posted
This is one gigantic television set, the colors are beautiful, sharp, crisp, no fuzz!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Snowplow, That's awesome! Thanks for giving the product a perfect rating! We're extremely pleased to hear you are very amazed with the beautiful colors, sharp, and crisp 4K HDR picture quality of your new Z9J. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you so much for your purchase and for choosing Sony! -Jess
- Rated 5 out of 5 stars
Sony quality
AZliving Posted
Great TV. Excellent quality and clarity. Easy access controls and google tv set up. Another home run from Sony
I would recommend this to a friendBrand response from SonyListens
Posted
Hi AZliving, Thank you so much for such an amazing review, and we are so pleased to hear you like your new A80J, especially the ease of use and outstanding picture! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the Z9J. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you for leaving us such a wonderful review of your new Bravia TV. Thank you for purchasing the 85" Z9J and for choosing Sony! -Jess
- Rated 5 out of 5 stars
Literally Best Buy of 2022
deftool Posted
Awesome TV!! Even thought it's not OLED the blacks are awesome. Picture quality is superb.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Deftool, That's great! Choosing this TV will definitely be worth it. We are happy that you give the product a perfect rating! It's really amazing to hear you like the overall features of this TV and you are enjoying the breathtaking picture quality with deep blacks and intense brightness that make details pop off the screen. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you so much for offering a fantastic rating on the product! Enjoy your new Sony TV! -Jess
- Rated 5 out of 5 stars
Awesome TV
BravoBravia Posted
Lifelike picture with ease of use, great set up for us.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi BravoBravia, Thank you so much for giving the product a perfect rating! It's really amazing to hear you are pleased with the overall performance, ease of use, and incredible picture quality of your Z9J Sony LED 8K TV! You’re now able to enjoy immersive, engaging cinematic experience in your home. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you for purchasing our 85" Z9J and for choosing Sony! -Jess
- Rated 5 out of 5 stars
Man Cave TV
Happycamper Posted
What can i say, great tv. Build, picture quality, and ease of setup.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Happycamper, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our 85” Z9J TV. We are delighted to hear you like the superb features and impressive picture quality. Glad to know that you easily setup this TV as well. We always strive to deliver the best picture quality with our TVs. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you for purchasing the 85" Z9J and for sharing this awesome feedback! -Jess
- Rated 5 out of 5 stars
Sony has improved my home theater
Reggie Posted
This Sony 8K 85"TV was perfect for my Home Theater. It replaced a Sony 75" 4K set. The up-scaling of 4K and HD material to 8K on the TV makes it almost as good as going to a regular theater. I look forward to watching more movies and TV episodes of Yellowstone on this screen.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Reggie, You've made an excellent choice! Thank you for upgrading to your new BRAVIA XR Z9J Full Array LED 8K HDR Google TV. We are truly happy to hear your purchase went well and you are very pleased with its exceptional picture quality, especially the very good upscaling performance. Good to know that the superior picture quality of this TV improves your home theater experience. At Sony we strive to put forward the best possible products for our customers. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you for leaving us such a wonderful review of your new Bravia TV. Thank you for trusting Sony! -Jess
- Rated 5 out of 5 stars
Great buy
RichP Posted
Awesome! Looks unbelievable picture. Easy to operate.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi RichP, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our 85” Z9J TV. We are delighted to hear that you like its incredible picture quality and ease of use. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you for choosing Sony! -Jess
- Rated 5 out of 5 stars
WOW!!
theoldguy Posted
Took me some time to set up the settings but WOW! This TV is worth every penny I spent! Excellent performance, picture, upscaling. I installed my home theatre myself so it took months to understand all the settings I needed to set up. I also had to download and print the manual- for the money it would be nice if they would send one with the TV.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Theoldguy,
Great! We are happy your investment is worth it! We're also glad that you like impressive performance and exceptional picture quality of your new Z9J Full Array LED 8K Ultra HD Google TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. You're feedback is greatly appreciated. Manuals can be downloaded through our support website for free. You may save it on your smartphone or on your computer to access it anytime.
Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you so much for purchasing our 85" Z9J and for choosing Sony! -Jess