Customer Ratings & Reviews
See more imagesCustomer reviews
would recommend to a friend
- Rated 5 out of 5 stars
Beast of a camera
adejoh Posted
When the FX3 was announced it was criticized for being too much like the A7SIII and lacking the evf was a turn off for some. What some fail to realize is that this is a cinema camera workhorse. Not only can you continuously record it has a built in fan and heatsink that keeps the device at a stable temperature. Not only is it practical in size but it has all the extensions needed to add a rig or gimbal support. Look if you dont mind not having an evf this is a great cinema camera. Theres also an option to shoot stills if needed. Its low light capabilities are impressive and it allows you to push it up to number like 50k and still have perfect image quality. If you want something thats going to work long hours continuously then i higly recommend this camera. Cant wait to get back from work to go out filming again
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Sony commitment to customer satisfaction is our top priority. Thank you for taking the time to provide feedback, and for leaving a review. We appreciate you choosing Sony, and hope you continue to enjoy your FX3. Amy. <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
- Rated 5 out of 5 stars
An Amazing A cam
AaronM Posted
What can I say about this camera that hasn't already been said? I purchased as a new A-cam to use my A7IV for B-cam and some times stills. I love the small form factor on this camera for easy run-and-gun filming, but otherwise easy to build out with a cage, monitor, etc. Sits great on a gimbal, also. The image quality is amazing and have had no issues after shooting with this for almost a year. If you're looking to get a boost in video quality and give yourself the ability to rig out, this is the one.
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi AaronM,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILMEFX3 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-16-2024
Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Phenomenal… Love this camera
kunaldec Posted
At the time writing of writing this review. It is the best 4K video centric camera out there. Consider no other option if you in the market to buy a pro grade camera for video. Really love the form factor and it’s capabilities. I have a 14mm F1.8 GM lense on it. Ultra wide looks stunning.
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
- Rated 4 out of 5 stars
WARNING! Do not order for home delivery!
Shadowboricua Posted
The camera is great, but Best Buy treatment of a loyal customer is not. I do own the camera because I ended up buying it from a regular camera store but please read story below as a warning. DO NOT accept them to offer shipping this camera to your home. I ordered the camera for pick up at a store in NJ (they said they had it in stock). As I was driving to pick up the camera, an employee called me to tell me that the camera available was an open item even though it did not state so on the website. Given this, he offered to change my order to shipping instead so that I could get a new camera as fast as possible (2 days). I was hesitant at first because I pefer the safety of picking up at the store but otherwise I would have to wait a week. I like to buy at Best Buy because I get rewards and just like supporting them. I took the day off from work to wait for the delivery since that this camera is so expensive. The package arrived and I opened it immediately to find a "sealed" camera box. When I opened the box, the camera was not in the box and it was replaced by a DJI controller and DJI battery. I literally felt dizzy and nauseous at that moment and immediately drove to my local best buy. hey know me in this store as I have been buying there for 15+ years. The manager and I sat together to call Best Buy customer service (1-888-237-8289). Initially, everything went well and my money was refunded through customer service phone support. The manager from the store asked Best Buy customer service what he should do with the box. They basically told him that it did not matter what he did with the box. The money was refunded so they don't care. The manager insisted for a return label. So Customer Care sent him a return label even though they told him that he did not have to return it. I left and drove immediately to a camera store about 20 miles away to purchase the camera. I wanted this camera very badly. Fast forward two weeks later, UPS drops the same pacakge I had dropped at the store back in my house. I opened and there was a letter basically implying that I had stolen the camera and therefore they won't accept the return. Then I looked on my credit card and saw that they had charged me again for the camera. Customer Service at this point was useless because the return of the box (which did not have to happen) was flagged as fraud and that does not allow them to refund the item. I also learn that the people I was speaking with were in South Africa. I went to the store and the manager who was there admitted that the mistake was that the other manager sent the package back even though it had already been refunded. He reviewed the notes from that day and reiterated that it should all have been closed after refund. At the same time, he could not do anything but only help me file a dispute with the credit card company. So at this point I am waiting for the dispute investigation. In the meantime, I filed a police report, have a lawyer lined up, and submitted all my evidence to the credit card company. I am $4k+ down. I am 47 years old, been buying at Best Buy since college, and even more since getting a high earning job that helps me buy the toys I want. When they were at the brink of bankruptcy, I made sure I would buy anything from them instead of Amazon. This experience has certainly changed that my loyalty to Best Buy, As I wait for this to resolve, I am not buying anything else from them. I am not using my Best Buy credit card, I am not even stepping on their store again. This experience has been frustrating, enraging, and has caused me and my family a lot of stress. This has been a nightmare and hours of my life wasted.
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi Shadowboricua,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILMEFX3 camera. We are glad to hear that you found it as a great camera. We are sorry to hear about your purchasing experience though. We hope that this gets resolved the soonest. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 4-7-2025
Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Awesome and lovely camera
JulianD Posted
Full frame, compact and easy to use. The FX3 quality image is top and does everything the bigger cameras can do. Highly recommended
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi JulianD,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILMEFX3 camera. We're happy to hear that you're satisfied with our product and find it awesome and lovely. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
4-8-2024
Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
It's not only for Video BTW!!!
BrittanyW Posted
This is the best bang for your buck cinema camera you can buy. Slog3 in lowlight situations are insane, and the camera itself gets overlooked for it's ability to shoot photos!!
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
- Rated 4 out of 5 stars
Is the Sony FX3 for you?
aliG666 Posted
So far so good, will update as I continue using. Overall form factor is a little above average, nimble to carry but the grip although a little larger than the A7siii it can take some time to get used to, not that it's bad but I personally find it not as ergonomic as I would want but again this can be subjective. As far as overall thoughts, so far image is okay, better than most camera bellow it's price range but not by a lot. And usage is pretty discrete and there is possibility here.
No, I would not recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
- Rated 5 out of 5 stars
Amazing Cinema Camera!
Edwin Posted
[Employee of bestbuy] Love it! Fully loaded video camera for anyone from beginner to professionals! This camera is also NETFLIX approved which is only available to real cinema cameras.
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi Edwin,
Sony commitment to customer satisfaction is our top priority.
Thank you so much for your feedback! We're glad to hear that you find our camera amazing and that you love it. We take pride in creating cameras that caters to a wide range of users, from beginners to professionals.
If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.
Rubychelle,
Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Best purchase decision
RogerT Posted
Ideal for my YouTube channel, the HOT DANG SHOW! The image and video quality are top-notch. While it might be a bit pricey, it's unquestionably worth the investment.
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi RogerT,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILMEFX3 camera. We are glad to hear that you that you liked how it captures top-notch quality videos and find it as a worthy investment. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Best camera!
AndresF Posted
Loved the camera! The images it produces is amazing
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi AndresF,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILMEFX3 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 6-18-2024
Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Filmmaker
Andrew Posted
Amazing product! Going to be my workhorse for the next few years as a filmmaker!
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi Andrew,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILMEFX3 camera. We're glad to hear that you find our camera amazing and perfect to use for filming. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
12-24-2023
Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
My Dream Camera
AAcost Posted
I looked for it in different places but BestBuy is always my preferred store to acquire this equipment, besides I got a good offer
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
- Rated 5 out of 5 stars
Super cool camera
DagrinR Posted
It work amazing easy to use I really recommend it battery life is excellent
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi DagrinR, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our FX3 camera and its excellent battery life. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Sony FX3 - pro camera is great
TheWeddingVideoGuy Posted
Appreciate BestBuy carrying the higher end Sony lines. Used their 18month interest free financing for my business to get this great Sony camera. Upgraded from the a7iii. Use it a lot for Live Streaming on location. No more 30 minute limits on recorded clips. Too many features to list here.
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
- Rated 5 out of 5 stars
Woohoo!
TinaW Posted
Love this camera, highly advise when you’re ready to take the step into cinema.
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi TinaW,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILMEFX3 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 5-24-2024
Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Best cinema camera money can biy
rahproductions Posted
This camera is phenomenal! 15 stops of dynamic range and you can get the look of a Sony Venice for a fraction of the price!!
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi rahproductions, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our FX3 camera and its high dynamic range footage. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
fx3 is a beast for video
Krstn Posted
one of the best of its kind out there. you need to research its menu system before using it for a gig if you havent used this before. it's a great camera. battery isn't too bad but it's not the best. low light, controls, etc are amazing
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi Krstn, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILMEFX3 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 4-30-2024 Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
This camera is a beast!
ChaceL Posted
I am a professional surf filmmaker, and this camera has helped my career progressmore than I expected. I use it in some of the nose harsh conditions and it stands up to it all. Truly love this camera for all it is, and one added bonus which is the reason I purchased it in the first place, is its size. It may look small (nice for fitting in small places) but it packs a punch. Only thing it's missing (easily replaceable) ND Filters.
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi ChaceL,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILMEFX30 camera. We are glad to hear that loved that camera as it helped your career progress. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-8-2023
Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Solid video shooter
markp Posted
The smaller pixel count on a full frame sensor makes for great low light capabilities, and the 4k 120 option is great for any kind of b-roll situation where you may want to slow down the clip. Would absolutely recommend for any video production professional looking to step up their game. I initially started with an a7s iii. After a protection plan replacement, i made the switch and would absolutely recommend it to anyone.
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi markp,
Sony commitment to customer satisfaction is our top priority.
Than you for sharing your experience with the ILMEFX3 camera. We are glad to hear that you loved the camera and its features. Thank you for highly recommending this camera and thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Best video camera for YouTubers
Yahusha Posted
Bought this camera simply to make YouTube videos,,coming from iPhone pro max 14 & Sony a7c is insane. This camera having 4,000 price tag is justified. great investment. The low light on this camera unreal. It’s been a month since I purchased. The menu is very simple to use for beginners . No regrets !
I would recommend this to a friendThis review is from Sony - FX3 Full-frame Cinema Line Camera - Gray
Brand response from SonyListens
Posted
Hi Yahusha,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the FX3 camera. We are glad to hear that you found it to be the best camera for online contents. It's also great to hear that you liked its amazing low-light capabilities and user-friendly menu. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />