Customer Ratings & Reviews

If you are looking for a massive 85-inch screen that doesn’t just fill your wall but actually delivers high-end performance, the TCL QM5 is an absolute winner. After spending some time with it, it’s clear that TCL has cracked the code on bringing premium "Mini-LED" technology into a price bracket that most people can actually afford. The first thing you’ll notice is the brightness. Thanks to the QD-Mini LED backlighting, this TV gets incredibly bright—perfect if you have a living room with lots of windows or natural light. The clarity is razor-sharp; whether you’re watching 4K nature documentaries or the latest action flick, the contrast is punchy, and the blacks are surprisingly deep and almost OLED pixel shut off black, with very little "blooming or haloing" (that annoying glow around bright objects on a dark background). I was braced for a complicated setup given the size, but it was incredibly simple and intuitive. The Google TV interface is snappy and had me signed into my apps in minutes. Connectivity is where this TV really shines: It handles the Xbox Series X and the PlayStation 5 beautifully. With features like Auto Game Mode (ALLM) and a high refresh rate, gaming feels smooth and responsive without any noticeable lag. It connected to my home theater system via HDMI eARC instantly. The audio handshake was seamless, delivering immersive surround sound without me having to fiddle with deep menu settings. From casting my phone to syncing smart home devices, everything just works. ​ The price of the QM5 is already phenomenal, but here is a pro tip: don't shy away from Best Buy’s Open-Box items. I picked this up as an open-box unit and saved a massive amount of money. Best Buy inspects these units thoroughly, and they often come with the same warranty as a brand-new set. It’s easily the best way to get an 85-inch beast of a TV while keeping your budget intact. ​The TCL QM5 85" offers a cinematic experience that punches way above its weight class. It’s bright, smart, and a dream for gamers.

This TCL TV delivers outstanding picture quality. Colors are vibrant, blacks are deep, and brightness is excellent, making movies and shows look amazing. The Mini-LED technology really makes a difference, especially in dark scenes. Motion is smooth and the image stays sharp even during fast action. Setup was simple, and the smart features are fast and responsive. For the price, this TV offers incredible value and premium performance.

Great quality & absolutely amazing size. Feels like a cinema at home. There’s a huge difference between traditional LED (or QLED) and QD-miniled. One con is that the TV is not as bright as higher end products but that’s to be expected due to the price point. Would still definitely recommend purchasing, especially if it’s on sale. FYI disable motion clarity enhancement — it makes the image “too smooth” and doesn’t feel natural.

Quality ,picture ,and price is excellent, Not being able to access the spectrum app is the only problem on the app store but bestbuy employee was very clear about that lol

This is my first time buying this brand and very likely my last. Right off the bat I noticed the speakers and audio quality wasn't quite what I have been used to coming from a Sony TV, which I still have and is mounted in my room. The picture quality is decent, but I am still struggling to see the benefits of mini led. My main issue and this is a huge one, is the processing power or lack thereof on this unit. For $800 dollars, I shouldn't have to force restart this TV Everytime it's turned off and used again. This unit builds up a lot of lag and it's very noticeable when switching between inputs and going back to the home screen. I'm going to keep it for now but will likely try to resell it to recoup some money. I highly recommend buying a more name brand.

Has great picture quality. The only issue is sometimes if there is a fast scene, the screen shimmies a little. Barely noticable. I did add a sound bar for better sound.

Purchased 3 for church sanctuary. One of the 3 did not work, but Best Buy exchanged for another and now all are installed and congregation is thoroughly better visibility!

Very satisfied. Best Buy employee helped us pick out the best tv for the price. So far quality is outstanding. Thank you Best Buy

Best picture ever!!!! I really enjoy the accessibility to many channels

Quality of image is amazing with motion control only tolerable, BUT after a bit over 2 months the tv died yesterday. Wow, tcl warranty support is beyond what you could comprehend. Made contact on phone, but then it goes to email contact and you need to send in a video of defect - ie.. black screen. Did that only to receive a reply saying the video did not show the edges of the tv and I needed to make another video; awaiting response to second video - even showed the back of the tv this time!! I have read reviews online about tcl warranty experiences and this is their normal response. ( kind of like insurance companies declining coverage.) Will update my review if there is a more positive action, but the initial response has been lacking and like I say 'typical for tcl'. The attached picture was from first video showing "not enough screen to see that tv is dead"

This TV is great for the price. I wanted a big TV just to watch TV and sports but didn't wanted to spend lots of money for that. This TV was a perfect fit for that. It has great brightness, the colors look great. When watching TV in HD is better to stream it at 1440p because the images look better than in full 2K. I don't think is the best TV for playing video games that require framing rates greater than 60 Hz. If you are watching TV that comes at 60 Hz, this TV will do just great for you. Overall, it is a great product for watching TV and movies that is at a great price.

I would recommend this TV to anybody very good. quality. Good pictures, volume all around great or recommend this TV to anybody that needs to buy one.

My first dive into the expensive tv realm, and overall satisfied the native panel is 60 Hz but if you are used to basic tv's this picture and quality is phenomenal. This was an upgrade from a Vizio V505-J09. highly recommend very versatile tv.

it’s a powerful home theater centerpiece with premium picture quality and modern smart features.

Excellent features, excellent color and excellent Best Buy sales employee.

This tv has such good color!! Just the perfect size we wanted. Have so many great things about it and it's easy to use the remote!

I purchased a 85 inch TV for under a $1000 and i'm happy with it

Great purchase! Excellent product. Thought this TV was going to be too big for the room. Turned out to be perfect, enjoying watching TV again.

We purchased two of this model for our church media production. Easy to set up and great picture quality.

Beautiful picture, awesome price! I would definitely purchase this brand again